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    Iron Heart Fall/Winter 2025 Collection Preview - Now Live

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    • GilesG
      Giles
      IHUK Crew
      Joined:

      I assigned the ticket to Paula.  I knew I would let my natural inclination get the better of me…

      Her response.....

      We're really sorry your text disappeared, I presume from your unhappy tone that this was a glitch on our webform, and if so we are very sorry - we weren't aware of a problem but for sure will look into it.

      We're a small team based in the UK, so whilst our response is not 24/7 and our US customers may often have to wait a while till we come online, we do try to respond to customer queries and concerns as quickly and efficiently as possible.

      If you can let us your question (and I'm sorry if this means writing it out again) then we'll get back to you as quickly as we can. Or - I think from your 412 telephone area code that you are in Pennsylvania - we can call a bit later (ideally let us know what time would be best, we are I think 5 hours ahead of you).

      With best wishes
      Paula

      "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

      last edited by 1 Reply Last reply Reply Quote 0
      • Matty123M
        Matty123
        Raw and Unwashed
        Joined:

        Man you guys are pro’s. I like the acknowledgment of his “tone.” Be interesting to see if he responds at all. I bet not due to the fact that he’s a peckerhead. And he’s gotta be embarrassed by his email especially because of  Paula’s rational,  polite and courteous reply.

        Maybe so. Maybe not

        last edited by 1 Reply Last reply Reply Quote 0
        • O
          Omega Man
          Haraki san Student
          Joined:

          I think it was handled rather elegantly…otherwise it would have been "What the duck do you want?" 😃

          last edited by 1 Reply Last reply Reply Quote 0
          • CutlasshoundC
            Cutlasshound
            見習いボス
            Joined:

            @Appfaff:

            So yesterday the mouse/rat managed to trip 2 small snap traps without getting caught and then ate the bait off of them (I know, pretty gangsta move) - so we bought 4 big ass Rat Snap traps. Over night it ate the peanut butter off two of them…this time without even setting them off (even more gangsta).

            Sent from my iPhone using Tapatalk

            This is where you find out that it’s actually just your younger brother fucking with you…..

            Sent from my iPhone using Tapatalk

            I ain't got time to bleed.

            last edited by 1 Reply Last reply Reply Quote 0
            • AppfaffA
              Appfaff
              Raw and Unwashed
              Joined:

              Ironically @formulapfaff is coming to visit this weekend. He’s picking up a 1990 JDM Toyota Celsior in VA and road tripping it back to Tejas.

              Maybe I’ll make him take the care apart for me [emoji2]

              Sent from my iPhone using Tapatalk

              last edited by 1 Reply Last reply Reply Quote 0
              • FormulaPfaffF
                FormulaPfaff
                Raw and Unwashed
                Joined:

                @Cutlasshound:

                This is where you find out that it’s actually just your younger brother fucking with you…..

                Sent from my iPhone using Tapatalk

                This rodent is way more cunning than I could ever hope to be…

                Sent from my Pixel 2 XL using Tapatalk

                Make it heavier.

                last edited by 1 Reply Last reply Reply Quote 0
                • rioR
                  rio
                  Joined:

                  @Appfaff:

                  So yesterday the mouse/rat managed to trip 2 small snap traps without getting caught and then ate the bait off of them (I know, pretty gangsta move) - so we bought 4 big ass Rat Snap traps. Over night it ate the peanut butter off two of them…this time without even setting them off (even more gangsta).

                  In an effort to weed out the idea that it came though my air filter (pretty common place for mice to hang out), we opened them up
                  And they looked good as new (well, 20 years old, lol).

                  We have now bought industrial sized sticky traps and surrounded the hole that we think it’s going in  in the backseat.

                  I am convinced this is the smartest mouse in the entire world.

                  I did order some new traps that the exterminator (yes, I did call a professional) told me to buy, so they should be here tomorrow. If this isn’t taken care of by this weekend, I’m probably going to straight up lose it.

                  On a positive note, I’ve been using uber and bumming rides from my employees for the last 2 days and I feel very metropolitan haha [emoji23]

                  Sent from my iPhone using Tapatalk

                  Have you tried the 5 gallon bucket trap less than half full of water, my lady and I were in our office just hanging out and we heard little mouse crying under the floor, mind you we hired a few months ago an exterminator that put this traps outside the house, my lady calls the exterminator to fire him  as I'm looking on line the best way to get rid of them, I put poison, small bait traps and them i made a  bucket trap, next day  I had two in the glue trap, two on the bait traps and 15 in the bucket , goddamn invasion… now is been months without mice , bucket trap the winer, is something liked this;(if you are sensitive do not watch)

                  last edited by 1 Reply Last reply Reply Quote 0
                  • AppfaffA
                    Appfaff
                    Raw and Unwashed
                    Joined:

                    It’s worth a shot!!

                    Sent from my iPhone using Tapatalk

                    last edited by 1 Reply Last reply Reply Quote 0
                    • manufc10M
                      manufc10
                      Iron Heart Deity
                      Joined:

                      20 bucks says @Appfaff goes to check the bucket the next morning and all the water is gone and there's a pile of mouse turds at the bottom.

                      last edited by 1 Reply Last reply Reply Quote 0
                      • DougNgD
                        DougNg
                        Joined:

                        Or a bunch of mini pool noodles

                        I know violence is not the answer, I got it wrong on purpose

                        last edited by 1 Reply Last reply Reply Quote 0
                        • AppfaffA
                          Appfaff
                          Raw and Unwashed
                          Joined:

                          That’s very likely, sadly.

                          Sent from my iPhone using Tapatalk

                          last edited by 1 Reply Last reply Reply Quote 0
                          • AppfaffA
                            Appfaff
                            Raw and Unwashed
                            Joined:

                            Today, I ask all of you to raise a glass to the most vigilant creature that ever existed.

                            He was quiet, he was cunning. He was creepy, and he was destructive.

                            He lived a very comfortable past 6 days, enjoying the early 2000s luxury, leather, and probably the dashboard wiring (I’ll see this weekend when I dismantle it) of my beloved Toyota Land Cruiser.

                            He will always be remembered for pretty much making me go insane, and we will be fixing his mess for many days and weeks to come.

                            RIP “Master Splinter,” may you join the other ninjas in mouse heaven.

                            Sent from my iPhone using Tapatalk

                            last edited by 1 Reply Last reply Reply Quote 0
                            • UnTuckedU
                              UnTucked
                              Joined:

                              Stock photo, or did you really stage that macabre shot yourself? LMAO!

                              In search of:
                              IHV-04, med.
                              IHSH-185, large
                              IHSH-186, large (khaki, and green)

                              last edited by 1 Reply Last reply Reply Quote 0
                              • SeulS
                                Seul
                                Joined:

                                RIP (to pieces)

                                last edited by 1 Reply Last reply Reply Quote 0
                                • louisboscoL
                                  louisbosco
                                  啓蒙家
                                  Joined:

                                  which method was it's final hoorah?

                                  "Loyalty is a two way street. If i'm asking for it from you, then you're getting it from me."

                                  • Harvey Specter
                                  last edited by 1 Reply Last reply Reply Quote 0
                                  • AppfaffA
                                    Appfaff
                                    Raw and Unwashed
                                    Joined:

                                    The final key:

                                    Sent from my iPhone using Tapatalk

                                    last edited by 1 Reply Last reply Reply Quote 0
                                    • SeulS
                                      Seul
                                      Joined:

                                      😞

                                      last edited by 1 Reply Last reply Reply Quote 0
                                      • DionD
                                        Dion
                                        Joined:

                                        R.I.P.

                                        last edited by 1 Reply Last reply Reply Quote 0
                                        • Matty123M
                                          Matty123
                                          Raw and Unwashed
                                          Joined:

                                          Was it a mouse? It could have been a hobo for all we know. You could have killed a drifter with that trap.  😃

                                          Maybe so. Maybe not

                                          last edited by 1 Reply Last reply Reply Quote 0
                                          • AppfaffA
                                            Appfaff
                                            Raw and Unwashed
                                            Joined:

                                            It was a rat, but what was weird was that it was a white haired rat, like the kind they sell at the pet store - not the grey haired rats you find in our area.

                                            Sent from my iPhone using Tapatalk

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