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    What Are You Wearing Today (WAYWT) 2026

    New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!

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    • N
      nrtphotos
      Raw and Unwashed
      Joined:

      Glad it got someone’s attention and had been resolved! Some dude on the Facebook group was trying to imply I was trying to do some form of extortion lol.

      last edited by 1 Reply Last reply Reply Quote 0
      • catdad1C
        catdad1
        Raw and Unwashed
        Joined:

        Is there any way to reset the product comparison tool? Some products are no longer available to use in the tool and is making the page not function correctly. I'm not able to remove the expired previously compared products. This is in the latest chrome browser (windows and android app), and Samsung mobile browser. Tried clearing cache and refreshing as well.
        Screenshot 2026-02-05 104159.png

        last edited by AdamJA 1 Reply Last reply Reply Quote 0
        • GilesG
          Giles
          IHUK Crew
          Joined:
          This post is deleted!
          last edited by 1 Reply Last reply Reply Quote 0
          • goosehdG
            goosehd
            Mod Squad
            Joined:

            @AdamJ Heads up

            “our policy of no discussions regarding politics, religion, asparagus, and other controversial issues.” - Andrew

            last edited by 1 Reply Last reply Reply Quote 0
            • AdamJA
              AdamJ
              IHUK Crew
              @catdad1
              Joined:

              @catdad1 Very odd, sorry you're having trouble. Have you tried on a different browser, just to test?

              As it lives on the client side as opposed to server side there isn't much I can do to as there is nothing to "see" on our end.

              If you hit the 'X' in the top right hand corner to remove the product, does it do anything?

              Also, are you signed in to your customer account? A long shot but it might be remembering your selection

              The devil is in the detail..

              last edited by AdamJ catdad1C 1 Reply Last reply Reply Quote 1
              • catdad1C
                catdad1
                Raw and Unwashed
                @AdamJ
                Joined:

                @AdamJ Tapping the x didn't result in anything, nor did logging in and out. I deleted all of my browser data specifically for IHUK/IH America pages and reopened the page. That seems to have worked now.

                Thank you for the quick response.

                last edited by AdamJA 1 Reply Last reply Reply Quote 0
                • AdamJA
                  AdamJ
                  IHUK Crew
                  @catdad1
                  Joined:

                  @catdad1 Thanks! I am glad it's sorted. We're working on a couple of changes and fallbacks to add. Products that get removed from the site whilst in a compare function was not on the list so I will be sure it add it!

                  The devil is in the detail..

                  last edited by 1 Reply Last reply Reply Quote 2
                  • SKTS
                    SKT
                    見習いボス
                    Joined:

                    Any progress on gift vouchers showing up as flat number for dollars? This is what shows up for me

                    IMG_4344.jpeg

                    last edited by AdamJA 1 Reply Last reply Reply Quote 1
                    • AdamJA
                      AdamJ
                      IHUK Crew
                      @SKT
                      Joined:

                      @SKT hey man, no not yet. For some weird reason, if we make it a flat fee such as 20USD, it registers in the system as 20GBP, so the gift card then equates to more than it should e.g 26USD. So I had to remove the fixed price and let them be converted.

                      It's the way Shopify handles gift cards on multi store currencies. I chatted to their support and we couldn't really find a decent work around.

                      I'll chat to our new devs and see if they can impart any wisdom

                      The devil is in the detail..

                      last edited by 1 Reply Last reply Reply Quote 2
                      • FilsonF
                        Filson
                        Joined:

                        Hi, I'm having trouble buying pants. When I try to select the leg shortening service, the page goes completely white.

                        last edited by AdamJA 2 Replies Last reply Reply Quote 0
                        • Tago MagoT
                          Tago Mago
                          Mod Squad
                          Joined:

                          @AdamJ

                          last edited by 1 Reply Last reply Reply Quote 0
                          • AdamJA
                            AdamJ
                            IHUK Crew
                            @Filson
                            Joined:

                            @Filson I am looking into it our end sorry for the inconvenience

                            The devil is in the detail..

                            last edited by 1 Reply Last reply Reply Quote 2
                            • AdamJA
                              AdamJ
                              IHUK Crew
                              @Filson
                              Joined:

                              @Filson should be fixed now, please let me know if there are any issues

                              The devil is in the detail..

                              last edited by FilsonF 1 Reply Last reply Reply Quote 0
                              • FilsonF
                                Filson
                                @AdamJ
                                Joined:

                                @AdamJ Hey, I added a note to the order I placed.

                                last edited by AdamJA 1 Reply Last reply Reply Quote 0
                                • AdamJA
                                  AdamJ
                                  IHUK Crew
                                  @Filson
                                  Joined:

                                  @Filson thanks!

                                  The devil is in the detail..

                                  last edited by 1 Reply Last reply Reply Quote 1
                                  • Go For ChillG
                                    Go For Chill
                                    Iron Heart Deity
                                    Joined:
                                    This post is deleted!
                                    last edited by Go For Chill 1 Reply Last reply Reply Quote 0
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