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    Visit the new Iron Heart showroom - Hackney Wick, London

    New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!

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    • CosmoSix5C
      CosmoSix5
      Haraki san Prodigy
      Joined:

      Good news is my order is on its way. However, I didn't get an email that it was sent to be hemmed or that it was shipped. Is this feature gone or was this growing pains? I hope the latter. I was notified via the UPS app that the shipment was on its way fwiw

      Insta: @chain_stitched
      John 1 1-3 ❤️♥️❤️♥️

      last edited by AdamJA 1 Reply Last reply Reply Quote 0
      • Mister_BrueM
        Mister_Brue
        Raw and Unwashed
        Joined:

        Is there any way of navigating to these if you don’t know they exist? I can’t see them in ‘Accessories’, nor ‘Other Brands’.

        IMG_9050.jpeg

        The listings also have the generic ’Designed by Shinichi Haraki, handmade by WORKS INC. in Japan’ in the product description.

        last edited by AdamJA 1 Reply Last reply Reply Quote 1
        • AdamJA
          AdamJ
          IHUK Crew
          @Mister_Brue
          Joined:

          @Mister_Brue we'll sort, cheers

          The devil is in the detail..

          last edited by 1 Reply Last reply Reply Quote 0
          • AdamJA
            AdamJ
            IHUK Crew
            @neph93
            Joined:

            @neph93 sorted cheers

            The devil is in the detail..

            last edited by neph93N 1 Reply Last reply Reply Quote 0
            • AdamJA
              AdamJ
              IHUK Crew
              @CosmoSix5
              Joined:

              @CosmoSix5 pm sent mate

              The devil is in the detail..

              last edited by 1 Reply Last reply Reply Quote 0
              • ARNCA
                ARNC
                啓蒙家
                Joined:

                On a positive note, I love the little pop up heading that appears when you scroll down - no forgetting what you’re looking at when you get to the bottom of the page 😃

                “Every day that you survive you get a free sunset“

                last edited by 1 Reply Last reply Reply Quote 0
                • neph93N
                  neph93
                  見習いボス
                  @AdamJ
                  Joined:

                  @AdamJ you might have to go through the whole section. It keeps popping up. Here for example https://ironheart.co.uk/products/ihtl-2401-wht

                  EDIT: and here https://ironheart.co.uk/products/ihtb-10-blk?_pos=2&_psq=border&_ss=e&_v=1.0

                  «Stevie Heighway on the wing!
                  We had dreams, and songs to sing…»

                  • Dame Vera Lynn
                  last edited by neph93 1 Reply Last reply Reply Quote 0
                  • cityofdelusionC
                    cityofdelusion
                    Joined:

                    Could it be made possible to navigate the product photos with the left and right arrow keyboard keys on full screen view instead of having to click on the arrow icons on the bottom?

                    last edited by cityofdelusion JunkPantsJ AlexA 2 Replies Last reply Reply Quote 1
                    • G
                      Gavin666
                      Raw and Unwashed
                      Joined:

                      Not sure if it’s been mentioned but just tried the compare part and can’t get it to work. The logical way would be to click on the plus in the box next to the original item but nothing happens. Tried a search of 666 but it only bought up 4 products.

                      last edited by AdamJA 1 Reply Last reply Reply Quote 0
                      • JunkPantsJ
                        JunkPants
                        Haraki san Student
                        @cityofdelusion
                        Joined:
                        This post is deleted!
                        last edited by 1 Reply Last reply Reply Quote 0
                        • AlexA
                          Alex
                          IHUK Crew
                          @cityofdelusion
                          Joined:

                          @cityofdelusion said in New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!:

                          Could it be made possible to navigate the product photos with the left and right arrow keyboard keys on full screen view instead of having to click on the arrow icons on the bottom?

                          This has been requested and will be pushed live within the week

                          last edited by cityofdelusionC 1 Reply Last reply Reply Quote 1
                          • S
                            Streetwise Hercules
                            Raw and Unwashed
                            Joined:

                            Apologies if I’m doing something wrong or it’s been mentioned, but my order history doesn’t seem to show the size I ordered.

                            last edited by AlexA 1 Reply Last reply Reply Quote 0
                            • AlexA
                              Alex
                              IHUK Crew
                              @Streetwise Hercules
                              Joined:

                              @Streetwise-Hercules we are aware of this, and are working on a fix this week too. The data is there, just not being shown front end annoyingly. If you need to know something, email us and we can tell you in the shorterm

                              last edited by 1 Reply Last reply Reply Quote 1
                              • S
                                Streetwise Hercules
                                Raw and Unwashed
                                Joined:

                                Great stuff.
                                Thanks and congratulations on all your efforts.

                                last edited by 1 Reply Last reply Reply Quote 1
                                • AdamJA
                                  AdamJ
                                  IHUK Crew
                                  @Gavin666
                                  Joined:

                                  @Gavin666 When you search any other terms are you only getting limited results? We were unable to replicate the issue when searching 666.

                                  As for the '+' symbol, we'll make it more obvious that you need to use the search bar above!

                                  The devil is in the detail..

                                  last edited by Tago MagoT G 2 Replies Last reply Reply Quote 0
                                  • Tago MagoT
                                    Tago Mago
                                    Mod Squad
                                    @AdamJ
                                    Joined:

                                    @AdamJ it may be device-specific, I only get 4 results on my phone and 6 results on an iPad for example

                                    last edited by AlexA 1 Reply Last reply Reply Quote 0
                                    • cityofdelusionC
                                      cityofdelusion
                                      @Alex
                                      Joined:

                                      @Alex Nice and apologies for not checking.

                                      last edited by 1 Reply Last reply Reply Quote 1
                                      • AlexA
                                        Alex
                                        IHUK Crew
                                        @Tago Mago
                                        Joined:

                                        @Tago-Mago good thought

                                        last edited by 1 Reply Last reply Reply Quote 0
                                        • G
                                          Gavin666
                                          Raw and Unwashed
                                          @AdamJ
                                          Joined:

                                          @AdamJ Hi Adam. Yes, any search I did just brings up four results. If I go back into the main menu and click on a product then I can add it to the comparison that way though I would have thought you could have searched from the comparison screen and add it that way. Hope that makes sense!

                                          last edited by AdamJA 1 Reply Last reply Reply Quote 0
                                          • SKTS
                                            SKT
                                            見習いボス
                                            Joined:

                                            I’m still having “captcha” problems I guess trying to sign in on DuckDuckGo. I’ve turned all protections off but can’t seem to login. I can login on Firefox so that’s what I’ve been using but would prefer DuckDuckGo.

                                            last edited by 1 Reply Last reply Reply Quote 0
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