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Discover our "What Is?" section to learn more about denim!

New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!

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  • A
    Alex
    IHUK Crew
    @cityofdelusion
    Joined: 28 Sept 2009

    @cityofdelusion said in New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!:

    Could it be made possible to navigate the product photos with the left and right arrow keyboard keys on full screen view instead of having to click on the arrow icons on the bottom?

    This has been requested and will be pushed live within the week

    last edited by 30 Apr 2025, 08:55 C 1 Reply Last reply 30 Apr 2025, 12:38 Reply Quote 1
    • S
      Streetwise Hercules
      Raw and Unwashed
      Joined: 15 Jan 2015

      Apologies if I’m doing something wrong or it’s been mentioned, but my order history doesn’t seem to show the size I ordered.

      last edited by 30 Apr 2025, 10:08 A 1 Reply Last reply 30 Apr 2025, 10:12 Reply Quote 0
      • A
        Alex
        IHUK Crew
        @Streetwise Hercules
        Joined: 28 Sept 2009

        @Streetwise-Hercules we are aware of this, and are working on a fix this week too. The data is there, just not being shown front end annoyingly. If you need to know something, email us and we can tell you in the shorterm

        last edited by 30 Apr 2025, 10:12 1 Reply Last reply Reply Quote 1
        • S
          Streetwise Hercules
          Raw and Unwashed
          Joined: 15 Jan 2015

          Great stuff.
          Thanks and congratulations on all your efforts.

          last edited by 30 Apr 2025, 10:51 1 Reply Last reply Reply Quote 1
          • A
            AdamJ
            IHUK Crew
            @Gavin666
            Joined: 29 Jun 2017

            @Gavin666 When you search any other terms are you only getting limited results? We were unable to replicate the issue when searching 666.

            As for the '+' symbol, we'll make it more obvious that you need to use the search bar above!

            The devil is in the detail..

            last edited by 30 Apr 2025, 12:10 T G 2 Replies Last reply 30 Apr 2025, 12:29 Reply Quote 0
            • T
              Tago Mago
              Mod Squad
              @AdamJ
              Joined: 16 Jan 2021

              @AdamJ it may be device-specific, I only get 4 results on my phone and 6 results on an iPad for example

              last edited by 30 Apr 2025, 12:29 A 1 Reply Last reply 30 Apr 2025, 12:44 Reply Quote 0
              • C
                cityofdelusion
                @Alex
                Joined: 1 Jun 2018

                @Alex Nice and apologies for not checking.

                last edited by 30 Apr 2025, 12:38 1 Reply Last reply Reply Quote 1
                • A
                  Alex
                  IHUK Crew
                  @Tago Mago
                  Joined: 28 Sept 2009

                  @Tago-Mago good thought

                  last edited by 30 Apr 2025, 12:44 1 Reply Last reply Reply Quote 0
                  • G
                    Gavin666
                    Raw and Unwashed
                    @AdamJ
                    Joined: 15 Jan 2024

                    @AdamJ Hi Adam. Yes, any search I did just brings up four results. If I go back into the main menu and click on a product then I can add it to the comparison that way though I would have thought you could have searched from the comparison screen and add it that way. Hope that makes sense!

                    last edited by 30 Apr 2025, 19:28 A 1 Reply Last reply 1 May 2025, 08:40 Reply Quote 0
                    • S
                      SKT
                      見習いボス
                      Joined: 26 Aug 2019

                      I’m still having “captcha” problems I guess trying to sign in on DuckDuckGo. I’ve turned all protections off but can’t seem to login. I can login on Firefox so that’s what I’ve been using but would prefer DuckDuckGo.

                      last edited by 30 Apr 2025, 23:58 1 Reply Last reply Reply Quote 0
                      • C
                        CosmoSix5
                        Haraki san Prodigy
                        Joined: 4 Sept 2023

                        The SS25 Double Front Duck shorts seem to be missing from the new site. I know because I'm patiently waiting for them 😉
                        Sort of patiently.. I reloaded a few times and used two browsers on mi tele-fona before posting here.

                        John 1 1-3 ❤️♥️❤️♥️

                        last edited by CosmoSix5 5 Jan 2025, 00:29 1 May 2025, 00:27 J 1 Reply Last reply 1 May 2025, 00:56 Reply Quote 0
                        • J
                          Jord
                          Raw and Unwashed
                          @CosmoSix5
                          Joined: 10 Nov 2024

                          @CosmoSix5 https://ironheart.co.uk/products/ih-742-blk?srsltid=AfmBOorpa3mJ8ZKYY6V35u7XCyU-T7dso4BEfsN1tFqFjqVJShGAIhhf

                          These?

                          If so I assume it's because they haven't released yet... they're still in the look book. The link I sent to them will stop working before they get released too until they drop.

                          last edited by Jord 5 Jan 2025, 01:00 1 May 2025, 00:56 C 1 Reply Last reply 1 May 2025, 01:07 Reply Quote 0
                          • C
                            CosmoSix5
                            Haraki san Prodigy
                            @Jord
                            Joined: 4 Sept 2023

                            @Jord those are the black. The black duck and indigo are on the page. The brown duck are missing.

                            John 1 1-3 ❤️♥️❤️♥️

                            last edited by 1 May 2025, 01:07 J 1 Reply Last reply 1 May 2025, 01:17 Reply Quote 1
                            • J
                              Jord
                              Raw and Unwashed
                              @CosmoSix5
                              Joined: 10 Nov 2024

                              @CosmoSix5 Ah gotcha... I'm sure it will be there when they release. 😉

                              last edited by 1 May 2025, 01:17 1 Reply Last reply Reply Quote 0
                              • G
                                Giles
                                IHUK Crew
                                Joined: 22 Sept 2009

                                Sort of can't sell them if we don't make the live 🙂

                                "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                                last edited by 1 May 2025, 05:15 1 Reply Last reply Reply Quote 0
                                • I
                                  IH-GARY
                                  Haraki san Student
                                  Joined: 3 Jan 2017

                                  I just used the comparison tool to check against the new 555N measurements, but the 3 fits I was looking for did not appear as options: 555 21oz, 555 XHS and 555 14oz. I thought these would be popular choices for 555 comparisons but they do not appear in the drop down.

                                  555 Product Comparison.jpg

                                  My contribution, to urban blues…

                                  last edited by 1 May 2025, 07:19 A 1 Reply Last reply 1 May 2025, 07:32 Reply Quote 0
                                  • A
                                    AdamJ
                                    IHUK Crew
                                    @IH-GARY
                                    Joined: 29 Jun 2017

                                    @IH-GARY Cheers Gary, will take a further look and see if we can bump the popular denims. If you increase the specificity of your search, do you get the results you expect?

                                    The devil is in the detail..

                                    last edited by 1 May 2025, 07:32 I 1 Reply Last reply 1 May 2025, 11:16 Reply Quote 0
                                    • A
                                      AdamJ
                                      IHUK Crew
                                      @Gavin666
                                      Joined: 29 Jun 2017

                                      @Gavin666 Thanks this is useful feedback, I will do some testing internally then pass on to our developers

                                      The devil is in the detail..

                                      last edited by 1 May 2025, 08:40 1 Reply Last reply Reply Quote 1
                                      • I
                                        IH-GARY
                                        Haraki san Student
                                        @AdamJ
                                        Joined: 3 Jan 2017

                                        @AdamJ Not really. I checked the main shop search function and the results are the same. Commercially I would have expected as a minimum the search function to return the 21oz flagship jean on a search instruction of 555 21.

                                        My contribution, to urban blues…

                                        last edited by 1 May 2025, 11:16 A 1 Reply Last reply 1 May 2025, 11:18 Reply Quote 0
                                        • A
                                          Alex
                                          IHUK Crew
                                          @IH-GARY
                                          Joined: 28 Sept 2009

                                          @IH-GARY said in New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!:

                                          search function to return the 21oz flagship jean on a search instruction of 555 21

                                          We replicated this after your first comment, and @AdamJ is looking into why that does not trigger as expected

                                          last edited by 1 May 2025, 11:18 1 Reply Last reply Reply Quote 0
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