New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!

[Alex]

@Alex said in New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!:

Emails should be going out soon asking for you to reactivate your account. The email will look like this:

Sorry, I misunderstood the process so we emailed saying you could also force a password reset, but I was wrong. You must do this first, or email us so we can mnaually force a reset for you. So far 16% of all customers have received these emails, which means that in the next 9-10hours all customers will have received it.

Sorry

[Alex]

@jfk1117 its really bugging us both mate

[Gavin666]

Great looking site. In the drop down menu no pre-loved section, only on the home page.

[Alex]

@Gavin666 thank you mate, we are aware and have a fix lined up, but we cannot do development work this side of the easter weekend, so it will be done Tuesday or Wednesday

[Tago Mago]

This post is deleted!

[Slash]

I must say I liked the "stock preview" you had on the old site when passing your mouse over a product.
Will this be re-implemented sometime later ?

[Alex]

@Stringthing75 said in New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!:

@Alex No worries.

Also in the outlet, if you search by 'fabric weight', no combination of weight will bring up the UHF tops.

This is being fixed now, human error. Thank you

[Alex]

@Slash its still in place, its just more mobile friendly now as well.

[AdamJ]

"forum" link fixed in both places

[Slash]

@Alex Ah ! sorry missed the little "+"
Good for the mobile indeed !

[CosmoSix5]

Not a big deal but past orders are showing in £ instead of $. The items on site are correctly showing $

[Alex]

@CosmoSix5 indeed they are, but as you say - we couldnt really see why this was particularly an issue for customers

[goosehd]

In some ways that could be a blessing and make it look like you’ve spent less than you actually have. That is until someone pulls out the calculator to do currency conversions

[Twistlock]

@Alex, works!

[Travis2375]

No more wishlist's?

[Alex]

@Travis2375 The wishlist was removed, from our stats it seemed to be a virtually unused feature on the old site. You're the second person to mention it, so if we get overwhelming feedback, we can look to incorporate it again in the future

[Brandrea]

Password reset with email notification worked like a charm, thank you! I’m always nervous resetting passwords for some strange reason lol

[Travis2375]

@Alex I used it too keep tabs on stock levels of things I was interested in, but not a big deal, I can use bookmarks almost just as easy

[ph2o]

Long time lurker, haven’t posted much, but wanted to say the new site looks great. I did use the wishlist on the old site, so it would be nice to have that back. I also noticed the “Discuss on Forum” link from a product page opens the forum site in the same tab, whereas it used to open in a new tab (currently using Safari on iPad). New functionality kinda makes it easy to lose your place on the shop site. Much prefer to have the forum link open in a new tab. Congrats on the site launch though! I work in software so I know how difficult migrations are and how much only gets noticed after going live.

[Alex]

@ph2o thanks for the feedback. We 100% agree with you, and its on the list of things to be sorted between now and next Wednesday. We were just cautious changing too much within the theme in the final lead up to launch.