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    Iron Heart Fall/Winter 2025 Collection Preview - Now Live

    New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!

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    • S
      Stringthing75
      Raw and Unwashed
      @Alex
      Joined:

      @Alex No worries.

      Also in the outlet, if you search by 'fabric weight', no combination of weight will bring up the UHF tops.

      Again, not sure if this is deliberate but I would doubt it.
      I know the prod descriptor doesn't mention the weight, only UHF, so not sure if that's the issue or you have tags elsewhere.

      But yeah doesn't matter what weight you put in, it won't bring them up.

      last edited by AlexA 1 Reply Last reply Reply Quote 0
      • S
        Slash
        Raw and Unwashed
        Joined:

        Great ! I received it and just logged in, will try the site/Account a bit to see if I can help you guys with bug hunting 😉

        last edited by 1 Reply Last reply Reply Quote 0
        • J
          jfk1117
          Haraki san Student
          Joined:

          Looks like the big buck natural still isn’t available. Can I report this as a bug?? Otherwise fantastic! Runs way faster and
          appears more integrated with the forum. Also just got the activation email and it worked with no issues.

          Wtb
          Brown or blue hairline duck - ihsh-92 - XL
          Flat Head <> Black Mint Pink Dobby - 44 or 46

          last edited by AlexA 1 Reply Last reply Reply Quote 3
          • AlexA
            Alex
            IHUK Crew
            @Alex
            Joined:

            @Alex said in New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!:

            Emails should be going out soon asking for you to reactivate your account. The email will look like this:
            Screenshot 2025-04-17 at 10.39.39.png

            Sorry, I misunderstood the process so we emailed saying you could also force a password reset, but I was wrong. You must do this first, or email us so we can mnaually force a reset for you. So far 16% of all customers have received these emails, which means that in the next 9-10hours all customers will have received it.

            Sorry

            last edited by 1 Reply Last reply Reply Quote 0
            • AlexA
              Alex
              IHUK Crew
              @jfk1117
              Joined:

              @jfk1117 its really bugging us both mate

              last edited by 1 Reply Last reply Reply Quote 1
              • G
                Gavin666
                Raw and Unwashed
                Joined:

                Great looking site. In the drop down menu no pre-loved section, only on the home page.

                last edited by AlexA Tago MagoT 2 Replies Last reply Reply Quote 1
                • AlexA
                  Alex
                  IHUK Crew
                  @Gavin666
                  Joined:

                  @Gavin666 thank you mate, we are aware and have a fix lined up, but we cannot do development work this side of the easter weekend, so it will be done Tuesday or Wednesday

                  last edited by 1 Reply Last reply Reply Quote 1
                  • Tago MagoT
                    Tago Mago
                    Mod Squad
                    @Gavin666
                    Joined:
                    This post is deleted!
                    last edited by Tago Mago 1 Reply Last reply Reply Quote 1
                    • S
                      Slash
                      Raw and Unwashed
                      Joined:

                      I must say I liked the "stock preview" you had on the old site when passing your mouse over a product.
                      Will this be re-implemented sometime later ?

                      last edited by AlexA 1 Reply Last reply Reply Quote 0
                      • AlexA
                        Alex
                        IHUK Crew
                        @Stringthing75
                        Joined:

                        @Stringthing75 said in New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!:

                        @Alex No worries.

                        Also in the outlet, if you search by 'fabric weight', no combination of weight will bring up the UHF tops.

                        This is being fixed now, human error. Thank you

                        last edited by 1 Reply Last reply Reply Quote 1
                        • AlexA
                          Alex
                          IHUK Crew
                          @Slash
                          Joined:

                          @Slash its still in place, its just more mobile friendly now as well.

                          Screenshot 2025-04-17 at 12.26.03.png

                          Screenshot 2025-04-17 at 12.26.16.png

                          last edited by S 1 Reply Last reply Reply Quote 0
                          • AdamJA
                            AdamJ
                            IHUK Crew
                            Joined:

                            "forum" link fixed in both places

                            The devil is in the detail..

                            last edited by 1 Reply Last reply Reply Quote 1
                            • S
                              Slash
                              Raw and Unwashed
                              @Alex
                              Joined:

                              @Alex Ah ! sorry missed the little "+"
                              Good for the mobile indeed !

                              last edited by 1 Reply Last reply Reply Quote 0
                              • CosmoSix5C
                                CosmoSix5
                                Haraki san Prodigy
                                Joined:

                                Not a big deal but past orders are showing in £ instead of $. The items on site are correctly showing $

                                John 1 1-3 ❤️♥️❤️♥️

                                last edited by AlexA 1 Reply Last reply Reply Quote 0
                                • AlexA
                                  Alex
                                  IHUK Crew
                                  @CosmoSix5
                                  Joined:

                                  @CosmoSix5 indeed they are, but as you say - we couldnt really see why this was particularly an issue for customers

                                  last edited by 1 Reply Last reply Reply Quote 2
                                  • goosehdG
                                    goosehd
                                    Mod Squad
                                    Joined:

                                    In some ways that could be a blessing and make it look like you’ve spent less than you actually have. That is until someone pulls out the calculator to do currency conversions 😂

                                    "I don't give a shit what anyone else is doing, we will do what is best for us and our customers" - Giles P. :)

                                    last edited by 1 Reply Last reply Reply Quote 1
                                    • TwistlockT
                                      Twistlock
                                      啓蒙家
                                      @Alex
                                      Joined:

                                      @Alex, works!

                                      last edited by 1 Reply Last reply Reply Quote 0
                                      • Travis2375T
                                        Travis2375
                                        Joined:

                                        No more wishlist's?

                                        last edited by AlexA 1 Reply Last reply Reply Quote 0
                                        • AlexA
                                          Alex
                                          IHUK Crew
                                          @Travis2375
                                          Joined:

                                          @Travis2375 The wishlist was removed, from our stats it seemed to be a virtually unused feature on the old site. You're the second person to mention it, so if we get overwhelming feedback, we can look to incorporate it again in the future

                                          last edited by Travis2375T ManiacLachyM goosehdG 3 Replies Last reply Reply Quote 0
                                          • BrandreaB
                                            Brandrea
                                            Raw and Unwashed
                                            Joined:

                                            Password reset with email notification worked like a charm, thank you! I’m always nervous resetting passwords for some strange reason lol

                                            last edited by 1 Reply Last reply Reply Quote 2
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