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    Iron Heart Fall/Winter 2025 Collection Preview - Now Live

    New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!

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    • S
      Slash
      Raw and Unwashed
      Joined:

      I've tried to reset password using the "forgotten password ?" link but I still did not receive any email.
      Also not the one send to everyone to reset.

      @Alex : I hope I was migrated 😆

      last edited by AdamJA 1 Reply Last reply Reply Quote 0
      • AdamJA
        AdamJ
        IHUK Crew
        @Slash
        Joined:

        @Slash i have re-triggered, try again now please!

        The devil is in the detail..

        last edited by 1 Reply Last reply Reply Quote 0
        • S
          Stringthing75
          Raw and Unwashed
          @Alex
          Joined:

          @Alex No worries.

          Also in the outlet, if you search by 'fabric weight', no combination of weight will bring up the UHF tops.

          Again, not sure if this is deliberate but I would doubt it.
          I know the prod descriptor doesn't mention the weight, only UHF, so not sure if that's the issue or you have tags elsewhere.

          But yeah doesn't matter what weight you put in, it won't bring them up.

          last edited by AlexA 1 Reply Last reply Reply Quote 0
          • S
            Slash
            Raw and Unwashed
            Joined:

            Great ! I received it and just logged in, will try the site/Account a bit to see if I can help you guys with bug hunting 😉

            last edited by 1 Reply Last reply Reply Quote 0
            • J
              jfk1117
              Haraki san Student
              Joined:

              Looks like the big buck natural still isn’t available. Can I report this as a bug?? Otherwise fantastic! Runs way faster and
              appears more integrated with the forum. Also just got the activation email and it worked with no issues.

              Wtb
              Brown or blue hairline duck - ihsh-92 - XL
              Flat Head <> Black Mint Pink Dobby - 44 or 46

              last edited by AlexA 1 Reply Last reply Reply Quote 3
              • AlexA
                Alex
                IHUK Crew
                @Alex
                Joined:

                @Alex said in New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!:

                Emails should be going out soon asking for you to reactivate your account. The email will look like this:
                Screenshot 2025-04-17 at 10.39.39.png

                Sorry, I misunderstood the process so we emailed saying you could also force a password reset, but I was wrong. You must do this first, or email us so we can mnaually force a reset for you. So far 16% of all customers have received these emails, which means that in the next 9-10hours all customers will have received it.

                Sorry

                last edited by 1 Reply Last reply Reply Quote 0
                • AlexA
                  Alex
                  IHUK Crew
                  @jfk1117
                  Joined:

                  @jfk1117 its really bugging us both mate

                  last edited by 1 Reply Last reply Reply Quote 1
                  • G
                    Gavin666
                    Raw and Unwashed
                    Joined:

                    Great looking site. In the drop down menu no pre-loved section, only on the home page.

                    last edited by AlexA Tago MagoT 2 Replies Last reply Reply Quote 1
                    • AlexA
                      Alex
                      IHUK Crew
                      @Gavin666
                      Joined:

                      @Gavin666 thank you mate, we are aware and have a fix lined up, but we cannot do development work this side of the easter weekend, so it will be done Tuesday or Wednesday

                      last edited by 1 Reply Last reply Reply Quote 1
                      • Tago MagoT
                        Tago Mago
                        Mod Squad
                        @Gavin666
                        Joined:
                        This post is deleted!
                        last edited by Tago Mago 1 Reply Last reply Reply Quote 1
                        • S
                          Slash
                          Raw and Unwashed
                          Joined:

                          I must say I liked the "stock preview" you had on the old site when passing your mouse over a product.
                          Will this be re-implemented sometime later ?

                          last edited by AlexA 1 Reply Last reply Reply Quote 0
                          • AlexA
                            Alex
                            IHUK Crew
                            @Stringthing75
                            Joined:

                            @Stringthing75 said in New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!:

                            @Alex No worries.

                            Also in the outlet, if you search by 'fabric weight', no combination of weight will bring up the UHF tops.

                            This is being fixed now, human error. Thank you

                            last edited by 1 Reply Last reply Reply Quote 1
                            • AlexA
                              Alex
                              IHUK Crew
                              @Slash
                              Joined:

                              @Slash its still in place, its just more mobile friendly now as well.

                              Screenshot 2025-04-17 at 12.26.03.png

                              Screenshot 2025-04-17 at 12.26.16.png

                              last edited by S 1 Reply Last reply Reply Quote 0
                              • AdamJA
                                AdamJ
                                IHUK Crew
                                Joined:

                                "forum" link fixed in both places

                                The devil is in the detail..

                                last edited by 1 Reply Last reply Reply Quote 1
                                • S
                                  Slash
                                  Raw and Unwashed
                                  @Alex
                                  Joined:

                                  @Alex Ah ! sorry missed the little "+"
                                  Good for the mobile indeed !

                                  last edited by 1 Reply Last reply Reply Quote 0
                                  • CosmoSix5C
                                    CosmoSix5
                                    Haraki san Prodigy
                                    Joined:

                                    Not a big deal but past orders are showing in £ instead of $. The items on site are correctly showing $

                                    John 1 1-3 ❤️♥️❤️♥️

                                    last edited by AlexA 1 Reply Last reply Reply Quote 0
                                    • AlexA
                                      Alex
                                      IHUK Crew
                                      @CosmoSix5
                                      Joined:

                                      @CosmoSix5 indeed they are, but as you say - we couldnt really see why this was particularly an issue for customers

                                      last edited by 1 Reply Last reply Reply Quote 2
                                      • goosehdG
                                        goosehd
                                        Mod Squad
                                        Joined:

                                        In some ways that could be a blessing and make it look like you’ve spent less than you actually have. That is until someone pulls out the calculator to do currency conversions 😂

                                        "I don't give a shit what anyone else is doing, we will do what is best for us and our customers" - Giles P. :)

                                        last edited by 1 Reply Last reply Reply Quote 1
                                        • TwistlockT
                                          Twistlock
                                          啓蒙家
                                          @Alex
                                          Joined:

                                          @Alex, works!

                                          last edited by 1 Reply Last reply Reply Quote 0
                                          • Travis2375T
                                            Travis2375
                                            Joined:

                                            No more wishlist's?

                                            last edited by AlexA 1 Reply Last reply Reply Quote 0
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