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    New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!

    New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!

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    • AdamJA
      AdamJ
      IHUK Crew
      @Slash
      Joined:

      @Slash i have re-triggered, try again now please!

      The devil is in the detail..

      last edited by 1 Reply Last reply Reply Quote 0
      • S
        Stringthing75
        Raw and Unwashed
        @Alex
        Joined:

        @Alex No worries.

        Also in the outlet, if you search by 'fabric weight', no combination of weight will bring up the UHF tops.

        Again, not sure if this is deliberate but I would doubt it.
        I know the prod descriptor doesn't mention the weight, only UHF, so not sure if that's the issue or you have tags elsewhere.

        But yeah doesn't matter what weight you put in, it won't bring them up.

        last edited by AlexA 1 Reply Last reply Reply Quote 0
        • S
          Slash
          Raw and Unwashed
          Joined:

          Great ! I received it and just logged in, will try the site/Account a bit to see if I can help you guys with bug hunting 😉

          last edited by 1 Reply Last reply Reply Quote 0
          • J
            jfk1117
            Haraki san Student
            Joined:

            Looks like the big buck natural still isn’t available. Can I report this as a bug?? Otherwise fantastic! Runs way faster and
            appears more integrated with the forum. Also just got the activation email and it worked with no issues.

            Wtb
            Brown or blue hairline duck - ihsh-92 - XL

            last edited by AlexA 1 Reply Last reply Reply Quote 3
            • AlexA
              Alex
              IHUK Crew
              @Alex
              Joined:

              @Alex said in New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!:

              Emails should be going out soon asking for you to reactivate your account. The email will look like this:
              Screenshot 2025-04-17 at 10.39.39.png

              Sorry, I misunderstood the process so we emailed saying you could also force a password reset, but I was wrong. You must do this first, or email us so we can mnaually force a reset for you. So far 16% of all customers have received these emails, which means that in the next 9-10hours all customers will have received it.

              Sorry

              last edited by 1 Reply Last reply Reply Quote 0
              • AlexA
                Alex
                IHUK Crew
                @jfk1117
                Joined:

                @jfk1117 its really bugging us both mate

                last edited by 1 Reply Last reply Reply Quote 1
                • G
                  Gavin666
                  Raw and Unwashed
                  Joined:

                  Great looking site. In the drop down menu no pre-loved section, only on the home page.

                  last edited by AlexA Tago MagoT 2 Replies Last reply Reply Quote 1
                  • AlexA
                    Alex
                    IHUK Crew
                    @Gavin666
                    Joined:

                    @Gavin666 thank you mate, we are aware and have a fix lined up, but we cannot do development work this side of the easter weekend, so it will be done Tuesday or Wednesday

                    last edited by 1 Reply Last reply Reply Quote 1
                    • Tago MagoT
                      Tago Mago
                      Mod Squad
                      @Gavin666
                      Joined:
                      This post is deleted!
                      last edited by Tago Mago 1 Reply Last reply Reply Quote 1
                      • S
                        Slash
                        Raw and Unwashed
                        Joined:

                        I must say I liked the "stock preview" you had on the old site when passing your mouse over a product.
                        Will this be re-implemented sometime later ?

                        last edited by AlexA 1 Reply Last reply Reply Quote 0
                        • AlexA
                          Alex
                          IHUK Crew
                          @Stringthing75
                          Joined:

                          @Stringthing75 said in New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!:

                          @Alex No worries.

                          Also in the outlet, if you search by 'fabric weight', no combination of weight will bring up the UHF tops.

                          This is being fixed now, human error. Thank you

                          last edited by 1 Reply Last reply Reply Quote 1
                          • AlexA
                            Alex
                            IHUK Crew
                            @Slash
                            Joined:

                            @Slash its still in place, its just more mobile friendly now as well.

                            Screenshot 2025-04-17 at 12.26.03.png

                            Screenshot 2025-04-17 at 12.26.16.png

                            last edited by S 1 Reply Last reply Reply Quote 0
                            • AdamJA
                              AdamJ
                              IHUK Crew
                              Joined:

                              "forum" link fixed in both places

                              The devil is in the detail..

                              last edited by 1 Reply Last reply Reply Quote 1
                              • S
                                Slash
                                Raw and Unwashed
                                @Alex
                                Joined:

                                @Alex Ah ! sorry missed the little "+"
                                Good for the mobile indeed !

                                last edited by 1 Reply Last reply Reply Quote 0
                                • CosmoSix5C
                                  CosmoSix5
                                  Haraki san Prodigy
                                  Joined:

                                  Not a big deal but past orders are showing in £ instead of $. The items on site are correctly showing $

                                  WTB Brund Flannel 2 or 3x

                                  last edited by AlexA 1 Reply Last reply Reply Quote 0
                                  • AlexA
                                    Alex
                                    IHUK Crew
                                    @CosmoSix5
                                    Joined:

                                    @CosmoSix5 indeed they are, but as you say - we couldnt really see why this was particularly an issue for customers

                                    last edited by 1 Reply Last reply Reply Quote 2
                                    • goosehdG
                                      goosehd
                                      Mod Squad
                                      Joined:

                                      In some ways that could be a blessing and make it look like you’ve spent less than you actually have. That is until someone pulls out the calculator to do currency conversions 😂

                                      "I don't give a shit what anyone else is doing, we will do what is best for us and our customers" - Giles P. :)

                                      last edited by 1 Reply Last reply Reply Quote 1
                                      • TwistlockT
                                        Twistlock
                                        啓蒙家
                                        @Alex
                                        Joined:

                                        @Alex, works!

                                        last edited by 1 Reply Last reply Reply Quote 0
                                        • Travis2375T
                                          Travis2375
                                          Joined:

                                          No more wishlist's?

                                          last edited by AlexA 1 Reply Last reply Reply Quote 0
                                          • AlexA
                                            Alex
                                            IHUK Crew
                                            @Travis2375
                                            Joined:

                                            @Travis2375 The wishlist was removed, from our stats it seemed to be a virtually unused feature on the old site. You're the second person to mention it, so if we get overwhelming feedback, we can look to incorporate it again in the future

                                            last edited by Travis2375T ManiacLachyM 2 Replies Last reply Reply Quote 0
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