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    New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!

    New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!

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    • AlexA
      Alex
      IHUK Crew
      @JoshC
      Joined:

      @JoshC @anssi
      yes, exactly - thanks mate!

      We could not migrate image history over, so they will display on future orders. Sorry, I forgot about that

      last edited by 1 Reply Last reply Reply Quote 2
      • AlexA
        Alex
        IHUK Crew
        @Stringthing75
        Joined:

        @Stringthing75 said in New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!:

        But would be handy to be able to see "bottoms", "tops" etc.

        100%, we will add. Slipped the net. Thank you very much

        last edited by S 1 Reply Last reply Reply Quote 0
        • S
          Slash
          Raw and Unwashed
          Joined:

          I've tried to reset password using the "forgotten password ?" link but I still did not receive any email.
          Also not the one send to everyone to reset.

          @Alex : I hope I was migrated 😆

          last edited by AdamJA 1 Reply Last reply Reply Quote 0
          • AdamJA
            AdamJ
            IHUK Crew
            @Slash
            Joined:

            @Slash i have re-triggered, try again now please!

            The devil is in the detail..

            last edited by 1 Reply Last reply Reply Quote 0
            • S
              Stringthing75
              Raw and Unwashed
              @Alex
              Joined:

              @Alex No worries.

              Also in the outlet, if you search by 'fabric weight', no combination of weight will bring up the UHF tops.

              Again, not sure if this is deliberate but I would doubt it.
              I know the prod descriptor doesn't mention the weight, only UHF, so not sure if that's the issue or you have tags elsewhere.

              But yeah doesn't matter what weight you put in, it won't bring them up.

              last edited by AlexA 1 Reply Last reply Reply Quote 0
              • S
                Slash
                Raw and Unwashed
                Joined:

                Great ! I received it and just logged in, will try the site/Account a bit to see if I can help you guys with bug hunting 😉

                last edited by 1 Reply Last reply Reply Quote 0
                • J
                  jfk1117
                  Haraki san Student
                  Joined:

                  Looks like the big buck natural still isn’t available. Can I report this as a bug?? Otherwise fantastic! Runs way faster and
                  appears more integrated with the forum. Also just got the activation email and it worked with no issues.

                  Wtb
                  Brown or blue hairline duck - ihsh-92 - XL

                  last edited by AlexA 1 Reply Last reply Reply Quote 3
                  • AlexA
                    Alex
                    IHUK Crew
                    @Alex
                    Joined:

                    @Alex said in New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!:

                    Emails should be going out soon asking for you to reactivate your account. The email will look like this:
                    Screenshot 2025-04-17 at 10.39.39.png

                    Sorry, I misunderstood the process so we emailed saying you could also force a password reset, but I was wrong. You must do this first, or email us so we can mnaually force a reset for you. So far 16% of all customers have received these emails, which means that in the next 9-10hours all customers will have received it.

                    Sorry

                    last edited by 1 Reply Last reply Reply Quote 0
                    • AlexA
                      Alex
                      IHUK Crew
                      @jfk1117
                      Joined:

                      @jfk1117 its really bugging us both mate

                      last edited by 1 Reply Last reply Reply Quote 1
                      • G
                        Gavin666
                        Raw and Unwashed
                        Joined:

                        Great looking site. In the drop down menu no pre-loved section, only on the home page.

                        last edited by AlexA Tago MagoT 2 Replies Last reply Reply Quote 1
                        • AlexA
                          Alex
                          IHUK Crew
                          @Gavin666
                          Joined:

                          @Gavin666 thank you mate, we are aware and have a fix lined up, but we cannot do development work this side of the easter weekend, so it will be done Tuesday or Wednesday

                          last edited by 1 Reply Last reply Reply Quote 1
                          • Tago MagoT
                            Tago Mago
                            Mod Squad
                            @Gavin666
                            Joined:
                            This post is deleted!
                            last edited by Tago Mago 1 Reply Last reply Reply Quote 1
                            • S
                              Slash
                              Raw and Unwashed
                              Joined:

                              I must say I liked the "stock preview" you had on the old site when passing your mouse over a product.
                              Will this be re-implemented sometime later ?

                              last edited by AlexA 1 Reply Last reply Reply Quote 0
                              • AlexA
                                Alex
                                IHUK Crew
                                @Stringthing75
                                Joined:

                                @Stringthing75 said in New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!:

                                @Alex No worries.

                                Also in the outlet, if you search by 'fabric weight', no combination of weight will bring up the UHF tops.

                                This is being fixed now, human error. Thank you

                                last edited by 1 Reply Last reply Reply Quote 1
                                • AlexA
                                  Alex
                                  IHUK Crew
                                  @Slash
                                  Joined:

                                  @Slash its still in place, its just more mobile friendly now as well.

                                  Screenshot 2025-04-17 at 12.26.03.png

                                  Screenshot 2025-04-17 at 12.26.16.png

                                  last edited by S 1 Reply Last reply Reply Quote 0
                                  • AdamJA
                                    AdamJ
                                    IHUK Crew
                                    Joined:

                                    "forum" link fixed in both places

                                    The devil is in the detail..

                                    last edited by 1 Reply Last reply Reply Quote 1
                                    • S
                                      Slash
                                      Raw and Unwashed
                                      @Alex
                                      Joined:

                                      @Alex Ah ! sorry missed the little "+"
                                      Good for the mobile indeed !

                                      last edited by 1 Reply Last reply Reply Quote 0
                                      • CosmoSix5C
                                        CosmoSix5
                                        Haraki san Prodigy
                                        Joined:

                                        Not a big deal but past orders are showing in £ instead of $. The items on site are correctly showing $

                                        WTB Brund Flannel 2 or 3x

                                        last edited by AlexA 1 Reply Last reply Reply Quote 0
                                        • AlexA
                                          Alex
                                          IHUK Crew
                                          @CosmoSix5
                                          Joined:

                                          @CosmoSix5 indeed they are, but as you say - we couldnt really see why this was particularly an issue for customers

                                          last edited by 1 Reply Last reply Reply Quote 2
                                          • goosehdG
                                            goosehd
                                            Mod Squad
                                            Joined:

                                            In some ways that could be a blessing and make it look like you’ve spent less than you actually have. That is until someone pulls out the calculator to do currency conversions 😂

                                            "I don't give a shit what anyone else is doing, we will do what is best for us and our customers" - Giles P. :)

                                            last edited by 1 Reply Last reply Reply Quote 1
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