IHSB-BIGBUCK-NAT - Deerskin Western Shirt 'The Big Buck' - Natural

[indigostiff]

Life happens... and they'll make you whole for it. That's what matters.

[blue2gnt]

So I decided to check how obsessive I was being on this and took the photos to my wife - ostensibly a neutral party (largely because she has no concept whatsoever of how expensive it is) and said "hey do you notice anything weird about this shirt?"

She said no. I said look again. She spent another 30 seconds looking at it. Other than a few "Do you really need more Iron Heart shirts" she didn't find anything unusual about it.

I then said 'look at where the pockets are lined up', and she immediately said "oh yeah, now I see"

To me, this means it passes the "does this look fucked up" at first glance test, which is enough to convince me not to cancel my order after all. I know this is always going to bother me, and this particular piece probably should have been sold as an irregular with some sort of a discount, but what would bother me more is never getting one of these shirts at all, given how limited they are.

These deer did not die in vain.

[dirtyframer]

Buck and the Extractor look like they are going to go well together.

[nixage]

@blue2gnt Oooff. Yeah. Dang that sucks. But don't lose faith in IH. Like I said before. The Japanese stuff is just next level.

[nixage]

@blue2gnt I'd ask IH for a discount. IH has been great to me over the years and they always take care of their customers. Doesn't hurt asking.

[AdamC]

This post is deleted!

[AdamC]

@blue2gnt Sorry that you felt let down by this shirt, I can see Vik has sent a great response over email but I have also sent a follow up

[brownr1]

@blue2gnt not ideal, but I’ve got this in olive and there’s a discrepancy in pocket spacing. Due to my personal preference, I only wear it unsnapped and there’s not even a hint of pocket spacing discrepancy when it’s unsnapped. It’s a compliment magnet and I expect this natural version will be as well.

[Animal Chin]

Picked up a black from the last drop. Absolutely love the feel and fit.
When these dropped, I told myself "just don't buy one....they'll sell out quickly and then the option will be gone" so thats what I did. Then they sold out...besides, I really didnt want to spend another $1500, so I got what I was hoping for.
Then I happened to notice today it didnt say "sold out"....someone must have returned one and it was in my size, because there it was...staring me in the face. I bought it....and I can't wait till it shows up.

[nixage]

@Animal-Chin Was it XXL? I canceled my order. Have too much stuff right now.

[jjwoody13]

@blue2gnt I just got mine today and mine has the same issue. Did you reach out to them.

[blue2gnt]

@jjwoody13 said in IHSB-BIGBUCK-NAT - Deerskin Western Shirt 'The Big Buck' - Natural:

@blue2gnt I just got mine today and mine has the same issue. Did you reach out to them.

Yes I did - I haven't received mine yet though

[indigostiff]

Now y'all got me sweatin' my mail tomorrow...

[jjwoody13]

@blue2gnt so they let you know before they sent it. To inquire weither you still wanted it? I re read your post I missed that part....

[hugothecowboy]

@jjwoody13

Ouch !! Hopefully Iron Heart improves the quality control are you keeping it?

[AdamC]

Due to the length of time these took to arrive, and the fact we received most of them a couple of hours pre launch, we decided to reach out to every customer who hadnt had a big buck before, with a description and pictures of anything we thought may be an issue. If anyone has any issues at all, or was not reached out to, please send me an email - Adam.crawshaw@ironheart.co.uk or a forum DM

[T4920]

Respectfully, given the price point of these shirts and the brands reputation for quality/attention to detail, these asymmetric pockets are unforgivable imo.

I can understand how inconsistencies in the hides/scarring could be spun as a unique quirk of the product, but this is clearly a construction error that appears to be consistent across the entire batch (it's even off in the product photo which was probably the best of the bunch).

I hope this gets taken as constructive criticism that it is intended to be.

[Giles]

It is unforgivable. But they were made and they could not be remade, and we may never make them again, because even at this price point we make virtually no margin on them (which is why we no longer offer them to retailers as we made a loss on each one we sold at wholesale), so we thought it better to offer them to people rather than just dump them.

Dumping them would certainly have given us way less grief.....

[Sir_Cuffs-a-Lot]

I flagged the pocket issue with my Olive Big Buck back in 2025. They went and checked all the stock left in my size, and they all had similarly poor placement. I was assured that once I start wearing it I wouldn’t notice. I love Olivia, but can’t say I don’t notice….

[AdamC]

To reiterate and add further to what Giles and I have said above. The plan was to reach out to every customer with images of the front, back and any scarring on the hides during the order process of this.

Unfortunately, a few people were not contacte despite clear instruction, and that is on us. We will be reaching out to the customers who weren't contacted prior to shipping today, and anyone who was contacted, but who feels disappointed, please reach out to me directly.

We always try to do what is right by the customer, always. Sometimes, we might not always get it 100% right, but we will always try to make it right