Where do we report issues with the new forum?
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@Alex Regarding @ing people, see my reply to goose's message: it's a bit tiresome and inefficient that way - for me at least. As for replying to multiple posts one by one: it's not an issue, and I understand the point of a lively exchange/chat on the forum, but it can easily clutter product threads (not general threads etc.) where, let's say for the sake of a better illustration, two forum members are having fun, while the rest are just trying to navigate through actually relevant information regarding the product.
And yes, I definitely agree on the amount of work this would cause, and I'm not sure if it's even something that anyone else besides me cares about. That's why:
@cityofdelusion said in Where do we report issues with the new forum?:
In my opinion, it's one of those "would be very nice" kind of functions to add to the forum, but not necessarily a "could not live without".
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@cityofdelusion …and the reason why some of the conversations are moved to one of the random threads when it does affect a product thread.
Also in the forum rules to be mindful of doing so…
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@Mister_Brue Yes, that is what I do. Sometimes, I will have 2 to 5 windows open copying and pasting, with one being used in a response.
"I don't give a shit what anyone else is doing, we will do what is best for us and our customers" - Giles P. :)
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@cityofdelusion Also, that is one thing that is hard for me as a mod and something I work on daily which is trying to keep the conversations centered whist still allowing normal conversations to go on. If I see a product thread being cluttered with non product related conversations, I ask myself does it add to the overall thread or does it distract.
Quite often a few posts are normal and I leave them alone, if it becomes multiples where I can’t even figure out what the thread is anymore, then it’s time to move it somewhere else.
I know I am not anywhere perfect on this and probably have offended a few people moving those conversations, but I do it in the best interest of balancing conversations, keeping product threads relatively focused, and members feeling free to offer advice and their own personal observations.
The nature of a forum is that it’s not perfect, much like going to a pub and having a chat with your friends. Conversations drift and people have fun. The forum should be the same.
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The point isn't that I (or some other forum members for that matter) don't know how to quote multiple messages, reply one by one, or open up multiple screens and put in the extra work to write a reply.
My main point was wanting product/forum threads not to be flooded with irrelevant-to-the-product type of replies and exchanges or at least minimize doing so. And such exchanges definitely exist, sometimes even those posted by me, although I try to be mindful of not flooding threads in this way. And mods moving random conversation is a whole other topic since flooding product threads can happen without necessarily going off-topic or random. I'm not saying product/forum threads should be "sterile" and restrict a lively exchange. I was just making the point that a function like the one I suggested (or whatever function) could help keeping product threads a bit more product-related so to say.
I get the counter-arguments made here and the troubles the implementation of the said function would cause. And I hope that my points and I are understood as well before being replied to. My post was just a suggestion - and not a bad one, in my opinion. That's why I also specified in my original post as well as in my subsequent post that it's not an issue or something that I could not live without.
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@goosehd Damn, I can't imagine doing all that on a phone. Sounds like a lot of work
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@cityofdelusion Thankfully I only do it occasionally on a phone. Most of the time, I’m either on an iPad or desktop. There have been a few occasions though where I’ve used a phone and it takes a bit of concentration.
"I don't give a shit what anyone else is doing, we will do what is best for us and our customers" - Giles P. :)
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Did a new forum version recently remove the ability to view the forum "index" or whatever it's called where it displays all the home categories? I can still navigate to categories individually by filtering what's being displayed in either "Unread" or "Recent" mode but wondering if that's intentional or not. Maybe I'm odd in that I did used to navigate to or search for things that way on occasion by opening a couple of categories in new tabs to find where the sticky was located. (since the search didnt always find what I needed or I forgot the name exactly)
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@pechelman This one?:
If so, you may need to clear your cache and re login.
Edit: Is the home button not showing for you in the upper left hand corner?
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@cityofdelusion If you are on a desktop, could you use the “ctrl-s” Search function to look for keywords to be helpful?
I’m a “scroll until I find what I’m looking for” guy myself because im on an iPhone. -
@Mister_Brue I have not had that problem. Do you have your zoom setting to 100%, higher?? May be the cause of your issue.
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Idk if this has been mentioned above, sorry I only went up a few, but I keep having credential issues on my mobile. It will occasionally log me out and then says my auto-login (keychain?) is invalid and locks my account.
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@AdamJ Same here, iPhone 16 Pro/iOS 18.1.1
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@AdamJ thanks. It doesn’t seem to happen every time I open the black box. I’m trying to figure out how I can consistently reproduce it.
