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    Iron Heart - In Conversation with Converge

    Ask Giles and/or Alex Anything

    The Resource Centre
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    • GilesG
      Giles
      IHUK Crew
      Joined:

      I joke, but with some semblance of truth, that we are a shipping company that just so happens to ship clothing. We realised very early on in our genesis that to be good at shipping was key to our success. And we worked hard at being good at it; negotiating good rates, trying just about every global carrier that exists etc etc. we still constantly review what we do.

      Bottom line, we get good rates.

      And yes, we take a hit on delivery to some countries, bt we make it up on others.

      "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

      last edited by 1 Reply Last reply Reply Quote 4
      • L
        landownunder
        Raw and Unwashed
        Joined:

        I can certainly attest to your being good at shipping when I receive an item in 4-5 days from you guys and it can take over a week to get something from a few hundred km’s away through our only local option.

        last edited by 1 Reply Last reply Reply Quote 3
        • DeeDee85D
          DeeDee85
          啓蒙家
          Joined:

          @Alex did the khaki corduroy Sherpa type iii sample ever make it into production? Or am I better off buying the standard one next week?

          last edited by DeeDee85 AlexA 1 Reply Last reply Reply Quote 0
          • AlexA
            Alex
            IHUK Crew
            @DeeDee85
            Joined:

            @DeeDee85 not yet mate

            last edited by DeeDee85D 1 Reply Last reply Reply Quote 1
            • DeeDee85D
              DeeDee85
              啓蒙家
              @Alex
              Joined:
              This post is deleted!
              last edited by 1 Reply Last reply Reply Quote 0
              • Daniel SanD
                Daniel San
                見習いボス
                Joined:

                @Alex
                need to tell my company when I take my holiday next year . When will you announce the dates for the parties 😊?

                last edited by AlexA 1 Reply Last reply Reply Quote 0
                • AlexA
                  Alex
                  IHUK Crew
                  @Daniel San
                  Joined:

                  @Daniel-San we should finalise details in the next two weeks

                  last edited by 1 Reply Last reply Reply Quote 2
                  • Daniel SanD
                    Daniel San
                    見習いボス
                    Joined:

                    🥳🍾

                    last edited by 1 Reply Last reply Reply Quote 0
                    • Travis2375T
                      Travis2375
                      Haraki san Prodigy
                      Joined:

                      Have you guys ever considered taking deposits for seasonal release items? It seems like it would help you gauge the demand for certain items and that way you could offer both Western and Work shirts instead of picking one or the other. It also seems like it would help relieve the whole set your alarm for the release so you don't miss out before its sold out in your size issue too. Im sure you have considered it, and have good reasons not to do it, but I'm wondering what those reasons are?

                      last edited by goosehdG 1 Reply Last reply Reply Quote 0
                      • goosehdG
                        goosehd
                        Mod Squad
                        @Travis2375
                        Joined:

                        @Travis2375 question that has come up time from time and the answer is always no. Reasons are people changing their minds and backing out, items not coming in time (delayed due to production issues), sizes not being what people wanted, etc.

                        It’s a great thought, but for all practical reasons, not something that can be done easily and more of a headache than any potential benefit.

                        “our policy of no discussions regarding politics, religion, asparagus, and other controversial issues.” - Andrew

                        last edited by 1 Reply Last reply Reply Quote 3
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