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    • Indigo AlchemistI
      Indigo Alchemist
      Haraki san Expert
      @Alex
      Joined:

      @Alex I honestly never had a big problem with any of my IH orders in this case it is a UPS standard shipment from Spain and not a UPS Express like IH does. Within the EU DHL works really well

      "If you're not living on the edge, you're taking up too much space"

      last edited by 1 Reply Last reply Reply Quote 0
      • GilesG
        Giles
        IHUK Crew
        Joined:

        We have trialled just about, if not all, of the big carriers. Specifically with DHL, we trialled them a few years ago, and they were great. Then we gave them a lot of our business and real life was comprehensively worse than the trial. we had to stop using them. Then recently we decided that it was worth trialling them again, the trial went well, so we gave them all our business (but luckily, did not terminate UPS), again real life was way worse than the trial, we had to dump them again.

        UPS may not be perfect, but it overall it is the last bad....

        "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

        last edited by 1 Reply Last reply Reply Quote 4
        • WhiskeySandwichW
          WhiskeySandwich
          見習いボス
          Joined:

          I find it infuriating when trial periods are misrepresentative of actual business dealings. companies should know better. There seems an obvious benefit to having a loyal repeat-customer base. Why then do so many businesses screw them over with stuff like this or with "new-customer only deals", rather than loyalty perks or improved/tiered service based on longer term business?

          "The whole future lies in uncertainty: Live immediately."
          -Seneca

          last edited by 1 Reply Last reply Reply Quote 4
          • GilesG
            Giles
            IHUK Crew
            Joined:

            Yeah, "this deal is only available to new customers", fuck off, I've been a loyal customer for years, what reward do I get?

            "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

            last edited by 1 Reply Last reply Reply Quote 4
            • TylerT
              Tyler
              IHUK Crew
              Joined:

              I had the same with my Phone network provider - was a customer for almost 15 years and when I came to renew my contract they expected me to pay even more than I did last year for half the benefits I had on my previous contract... mentioned a deal they had but it was only for New customers... - Hard pass, went with another provider their loss...

              last edited by WhiskeySandwichW 2 Replies Last reply Reply Quote 2
              • WhiskeySandwichW
                WhiskeySandwich
                見習いボス
                @Tyler
                Joined:

                @Tyler in the cell provider market its almost beneficial to jump ship every time you renew. i wonder now if i go back to verizon they'll consider me a 'new customer' even though i was with them 15 years before switching to att..... I'll let you know if i do

                "The whole future lies in uncertainty: Live immediately."
                -Seneca

                last edited by 1 Reply Last reply Reply Quote 2
                • WhiskeySandwichW
                  WhiskeySandwich
                  見習いボス
                  @Tyler
                  Joined:

                  @Tyler apparently you're back to 'new customer' status after a cooldown period of 6 months. fwiw That may vary from carrier to carrier or country to country.

                  "The whole future lies in uncertainty: Live immediately."
                  -Seneca

                  last edited by 1 Reply Last reply Reply Quote 0
                  • BrianB
                    Brian
                    Joined:

                    Not long been through the same thing with both phones and internet
                    Switched to 3 different providers rather than staying with the one I’ve been with since before moving to Australia (2009) and have saved my wife and 1 over $240 a month for 12 months and will then jump ship again no doubt
                    House and car insurance is the same
                    Makes tough work of knowing who your with etc year to year but brand/customer loyalty with certain things is dead now unless you do what they want you to do and just auto renew and don’t question

                    last edited by Tago MagoT 1 Reply Last reply Reply Quote 0
                    • Tago MagoT
                      Tago Mago
                      Mod Squad
                      @Brian
                      Joined:

                      @Brian I'm lazy with my mobile contract. Internet is reimbursed by my employer. Electricity is critical for us because we have a heat pump, so we change every year

                      last edited by 1 Reply Last reply Reply Quote 0
                      • KasiK
                        Kasi
                        見習いボス
                        Joined:

                        Today of all day I have been in doubt. My feeling was definitely tell me something is isn’t right today.

                        My son is traveling to U.S. for 1year abroad study in UNC-Chapel Hill

                        Before this he had an interview at US Embassy in London, getting the visa wasn’t straight forward. Due to fact he a British Pakistani has the name Mohammed.

                        Pissed off today. The term make America Great, don’t think so.

                        Kasi arrived on time for continuous flight.
                        Had to go a U.S. Preclearance Dublin before you broad the next flight.

                        Make him wait for 2 hours let him go after his flight has departed. Even said to the officers from U.S customs and Border, I have a flight to catch.

                        That’s asshole said haven’t we all have. They won’t go with out you.

                        If I was there believe me, I would have give him a fucking mouth full.

                        Has to paid for next flight and book hotel.

                        It’s been 26 years since I haven’t step in US.

                        US Customs border force can suck dick. Being a bully, treating people like this.

                        If it wasn’t for Britain you’ll be speaking French, wish you did now.

                        Some dream of being cool, I make it look dangerous.🖕

                        last edited by 1 Reply Last reply Reply Quote 3
                        • S
                          sabergirl
                          見習いボス
                          Joined:

                          I’m sorry that happened to your son, Mo. I don’t blame you at all for the frustration. I’m glad he’s safe and was only inconvenienced, not harassed or detained further.

                          last edited by 1 Reply Last reply Reply Quote 4
                          • KasiK
                            Kasi
                            見習いボス
                            Joined:

                            @sabergirl

                            I can tolerate this happening to me. Am use to all kind of grief. Never get put down easily.

                            But don’t want see my kids go through all this.
                            I have kept them simple. Follow the rules roam free, live your life happily.

                            Some dream of being cool, I make it look dangerous.🖕

                            last edited by 1 Reply Last reply Reply Quote 5
                            • W
                              will6er
                              The Unwoven
                              Joined:

                              US Border is on another level of mental.

                              last edited by KasiK 1 Reply Last reply Reply Quote 1
                              • KasiK
                                Kasi
                                見習いボス
                                @will6er
                                Joined:

                                @will6er said in Random Announcements:

                                US Border is on another level of mental.

                                Mental illness

                                Some dream of being cool, I make it look dangerous.🖕

                                last edited by OaktaviaO 1 Reply Last reply Reply Quote 4
                                • OaktaviaO
                                  Oaktavia
                                  見習いボス
                                  @Kasi
                                  Joined:

                                  @Kasi damn sorry Mo

                                  IG: theindigowizard

                                  "Possibly splitting hairs, but I consider @Oaktavia to be the beardy, dank High Magus of this denim game…" @neph93

                                  ISO: IHJ-32 - XL/XXL

                                  last edited by 1 Reply Last reply Reply Quote 1
                                  • KasiK
                                    Kasi
                                    見習いボス
                                    Joined:

                                    @Oaktavia

                                    ❤️✌️ no worries homie

                                    Some dream of being cool, I make it look dangerous.🖕

                                    last edited by 1 Reply Last reply Reply Quote 2
                                    • MizmazzleM
                                      Mizmazzle
                                      見習いボス
                                      Joined:

                                      @Kasi that really sucks dude. Is he going to be able to get over here soon?
                                      I know you know, but the government is rarely a reflection of the people. (Not that that makes this issue any easier)

                                      In the easy chair with my boots on, melted whiskey in my hand. Could'na been asleep for more than three hours...time to go to work again...

                                      last edited by 1 Reply Last reply Reply Quote 1
                                      • BridgerB
                                        Bridger
                                        Raw and Unwashed
                                        Joined:

                                        6 January 2021. There are other places for your son to study.

                                        last edited by 1 Reply Last reply Reply Quote 4
                                        • KasiK
                                          Kasi
                                          見習いボス
                                          Joined:

                                          @Mizmazzle
                                          I calm him down, hope for the best tomorrow. Get on flight to US. Something that’s will stay in his mind, won’t be forgotten.

                                          Some dream of being cool, I make it look dangerous.🖕

                                          last edited by 1 Reply Last reply Reply Quote 3
                                          • goosehdG
                                            goosehd
                                            Mod Squad
                                            Joined:

                                            Mo, I’m sorry for what has happened.

                                            Also a reminder to everyone not to cross the line regarding forum rules.

                                            Thank you.

                                            “our policy of no discussions regarding politics, religion, asparagus, and other controversial issues.” - Andrew

                                            last edited by 1 Reply Last reply Reply Quote 4
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