New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!

[Alex]

@AdamJ said in New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!:

Development Update - 8th May 2025:

Some changes have been pushed to the website - thanks for your feedback and continued patience so far. If there is something you've raised/highlighted that has either not been fixed by us, or in this development push then don't worry, it's being worked on.

Please continue to feedback your thoughts and queries

Fixes pushed live today

• Arrow keys now work in the gallery on the product page

• Combinations appear in quick view for all items now such as Belts, Accessories etc (only worked on jeans previously)

• Contact pages are localised, so USA contact info appears as expected

• Out of Stock option no longer a filter

• Cookie icon moved to footer so no longer floats

• Quick view bar which displayed "free" on hover removed

• Product price .00 decimal places removed

Things being worked on to be released in the future:

• Discounts automatically appearing at checkout

• Custom Gift Card amounts

• Bug fix for Off Cut option appearing in some wrong places

@Slash all updates were posted back here!

@Slash said in New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!:

Only issue is that as soon as you start to use the arrows, you can not zoom anymore in the pictures

what device and browser are you using? I cannot replicate this on my macbook pro using chrome, so need to do some more testing to see what the issue is for you.

[Slash]

@Alex Firefox. Can confirm it works on 2 PC with Windows 10 with Chrome and fails on 2 with Firefox.

[cityofdelusion]

@Slash Just replicated this on Mac (Firefox), and the same happens just fyi @Alex

[CosmoSix5]

The Simmons Bilt Prairie College jacket doesn't have sizing when clicked. only one size left but.. fyi

[Ross]

@CosmoSix5 This is now sorted, thanks for letting us know

[Kjunx]

Size Table isn’t rendering properly on the following page (N1 Vest ) - Browser (iOS)

https://ironheart.co.uk/collections/vests/products/ihv-46-kha

Cheers,

K

[AdamJ]

@Kjunx Sorted thanks

[Signal11]

Hi. The loyalty voucher issue is not fixed yet I presume? I can’t find mine anywhere.
Could someone maybe help me out please?

[Alex]

@Signal11 it's not, but they are all functional and we emailed everyone their codes a couple of weeks ago. Guessing you havent missed any emails from us (worth checking spam just in case, but you should receive our emails from your past order correspondence..) ? If not, drop an email over please and one of the guys can help you out first thing in the morning.

[Signal11]

Thanks @Alex I will send an e-mail to the crew. Something is wrong. I receive mails about my orders, but I didn’t receive any mails on my vouchers this year. Not a couple of weeks ago and also not in February, when we normally get the notification of loyalty vouchers. Not in spam either. Found out via the old website voucher page, I had some…

[AdamJ]

@Signal11 pm sent

[Danimal506]

When I search the term “Hall of Fades” a link to the page comes up in the search, which is great. But when I click that link, it doesn’t take me to the page..

Just thought I’d point that out

[goosehd]

@Danimal506 This one: https://ironheart.co.uk/collections/hall-of-fades

[Danimal506]

@goosehd Here is what I am seeing. When I click the left link, it doesn’t take me to the HoF page. It just takes me to a page to sign up for the email list.

I was trying to quickly reference the Hall of Fades page and so I tried searching for it and this was the result. Not sure if this is even an issue or just me over thinking.

[AdamJ]

@Danimal506 thanks for reporting we'll take a look

[Gavin666]

Not the new website but would be good if the forum post you clicked on when to the last comment.

[patty69ih]

I could not find the "Wishlist" Function on the new Shop-Website ?
Can anybody help me or is that function under construction ?

[goosehd]

@patty69ih The wishlist is gone for now.

@Alex said in New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!:

@Travis2375 The wishlist was removed, from our stats it seemed to be a virtually unused feature on the old site. You're the second person to mention it, so if we get overwhelming feedback, we can look to incorporate it again in the future

[patty69ih]

When I add a PERSONAL TEXT/MESSAGE at the checkout at the payment process and I get the order confirmation E-mail my text is missing in the confirmation.

So I am not sure if my information has reached IH UK team.

This is especially a problem because I am not located in the UK. I would like to avoid mistakes in the order processing because sending back and forth to the UK is expensive. So it would be good to see my order message text in the order confirmation E-Mail-

My workaround was to send a reply to IH UK with my order confirmation,

[goosehd]

@Alex said in New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!:

@SKT said in New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!:
On the old site there was a step during check out where you could leave a message for the crew

@AdamJ can look into this, we have some other adjustments to make on the checkout page so will see what is possible. Is perhaps down to the shop app's quick checkout.

should we just email the crew referencing the order for a request like this now?

For now, yes please. You get an order conf email from us, just reply to that please (it should send to shop@ironheart.co.uk)

Also, I found it really useful to be able to buy return shipping as a stand anlone item in the event I wanted to send something back to IHUK for maybe a retrofit snap upgrade or hemming. Will there be a way to do that in the new system?