New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!

[Streetwise Hercules]

Apologies if I’m doing something wrong or it’s been mentioned, but my order history doesn’t seem to show the size I ordered.

[Alex]

@Streetwise-Hercules we are aware of this, and are working on a fix this week too. The data is there, just not being shown front end annoyingly. If you need to know something, email us and we can tell you in the shorterm

[Streetwise Hercules]

Great stuff.
Thanks and congratulations on all your efforts.

[AdamJ]

@Gavin666 When you search any other terms are you only getting limited results? We were unable to replicate the issue when searching 666.

As for the '+' symbol, we'll make it more obvious that you need to use the search bar above!

[Tago Mago]

@AdamJ it may be device-specific, I only get 4 results on my phone and 6 results on an iPad for example

[cityofdelusion]

@Alex Nice and apologies for not checking.

[Alex]

@Tago-Mago good thought

[Gavin666]

@AdamJ Hi Adam. Yes, any search I did just brings up four results. If I go back into the main menu and click on a product then I can add it to the comparison that way though I would have thought you could have searched from the comparison screen and add it that way. Hope that makes sense!

[SKT]

I’m still having “captcha” problems I guess trying to sign in on DuckDuckGo. I’ve turned all protections off but can’t seem to login. I can login on Firefox so that’s what I’ve been using but would prefer DuckDuckGo.

[CosmoSix5]

The SS25 Double Front Duck shorts seem to be missing from the new site. I know because I'm patiently waiting for them
Sort of patiently.. I reloaded a few times and used two browsers on mi tele-fona before posting here.

[Jord]

@CosmoSix5 https://ironheart.co.uk/products/ih-742-blk?srsltid=AfmBOorpa3mJ8ZKYY6V35u7XCyU-T7dso4BEfsN1tFqFjqVJShGAIhhf

These?

If so I assume it's because they haven't released yet... they're still in the look book. The link I sent to them will stop working before they get released too until they drop.

[CosmoSix5]

@Jord those are the black. The black duck and indigo are on the page. The brown duck are missing.

[Jord]

@CosmoSix5 Ah gotcha... I'm sure it will be there when they release.

[Giles]

Sort of can't sell them if we don't make the live

[IH-GARY]

I just used the comparison tool to check against the new 555N measurements, but the 3 fits I was looking for did not appear as options: 555 21oz, 555 XHS and 555 14oz. I thought these would be popular choices for 555 comparisons but they do not appear in the drop down.

[AdamJ]

@IH-GARY Cheers Gary, will take a further look and see if we can bump the popular denims. If you increase the specificity of your search, do you get the results you expect?

[AdamJ]

@Gavin666 Thanks this is useful feedback, I will do some testing internally then pass on to our developers

[IH-GARY]

@AdamJ Not really. I checked the main shop search function and the results are the same. Commercially I would have expected as a minimum the search function to return the 21oz flagship jean on a search instruction of 555 21.

[Alex]

@IH-GARY said in New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!:

search function to return the 21oz flagship jean on a search instruction of 555 21

We replicated this after your first comment, and @AdamJ is looking into why that does not trigger as expected

[bluemantra]

Anyone else have trouble using gift card codes?