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What makes IH special?

General Info About Iron Heart Products
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  • M
    Matt
    見習いボス
    Joined: 4 Oct 2011

    Did you pull this out of a single spaced handwritten composition notebook like in SE7EN or what?

    last edited by 2 Mar 2024, 14:54 G 1 Reply Last reply 2 Mar 2024, 14:56 Reply Quote 0
    • G
      goosehd
      Mod Squad
      @Matt
      Joined: 8 Apr 2016

      @Matt …not in the mood as I’ve been in bed for 4 days with a temp of 102/103. Flu is kicking my arse.

      "I don't give a shit what anyone else is doing, we will do what is best for us and our customers" - Giles P. :)

      last edited by 2 Mar 2024, 14:56 1 Reply Last reply Reply Quote 0
      • S
        seawolf
        Mod Squad
        @Lennarton
        Joined: 28 Oct 2011

        @Lennarton I get a brick and mortar shopping experience with Iron Heart from the comfort of my home. I get reliable measurements on every single item, and I can understand how an item fits well before I try it on. I can't speak to other Japanese brands, as I only have personal experience with Iron Heart, but the quality and thought in every piece is clear once you have it in your hands.

        I've told this story before, but this seems like a good time to tell it again. I went to Iron Heart's 10-year anniversary party in NYC in 2012, and afterwards, we wandered the streets in a pack and found ourselves at a bar somewhere. I was sitting next to @Giles at the bar chatting, and we were having a conversation about the quality of Iron Heart. He asked me to take off my hickory striped western shirt (IHSH-07) and turn it inside out. He then proceeded to point out the attention to detail in the finishing of the shirt, and that it looks just as good inside-out as it does right-side-out. The seams, the stitching, and the overall construction was clearly head and shoulders above anything else I'd ever seen. Over the years I've owned many different items from Iron Heart, and the consistent quality is still just as good as it was that night in the bar, and if anything, it keeps getting better.

        No other brand that I've ever seen takes customer feedback like IH. No other brand has a community quite like IH. And no other brand has customer service like IH. I can order something from the UK to California, and it usually arrives in 3 days. That's faster than I've received things from New York, or even California sometimes.

        I'm sure other Japanese brands are making awesome stuff, but it really comes down to the experience overall. From the minute you interact with the IHUK website, or an IHUK team member, to the minute you try on your new item, and the whole wearing experience after. And knowing that IH offers free repairs brings the whole experience full-circle. The customer support is second to none, and while other brands might be making high quality clothing, nobody creates the experience quite like Iron Heart.

        THAT is what makes Iron Heart special.

        “Good design is actually a lot harder to notice than poor design, in part because good designs fit our needs so well that the design is invisible” - Don Norman

        @zeebeeleather

        last edited by 2 Mar 2024, 15:12 L 1 Reply Last reply 2 Mar 2024, 15:57 Reply Quote 1
        • G
          Giles
          IHUK Crew
          @Lennarton
          Joined: 22 Sept 2009

          @Lennarton So don't buy them. We can't make enough, so we'd rather sell to people who really appreciate what we do. And we have zero problems with people buying from other brands...

          "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

          last edited by Giles 3 Feb 2024, 15:18 2 Mar 2024, 15:14 L 1 Reply Last reply 2 Mar 2024, 15:58 Reply Quote 8
          • L
            Lennarton
            Raw and Unwashed
            @Mizmazzle
            Joined: 20 Nov 2023

            @Mizmazzle yes, that´s what I already know. But I only some of you can exactly say why it´s the best in their point of view. Most say something about the costumer service. What about the prices, the cuts, the quality. I can´t see arguments.

            last edited by 2 Mar 2024, 15:26 M 1 Reply Last reply 2 Mar 2024, 15:52 Reply Quote 0
            • L
              Lennarton
              Raw and Unwashed
              @goosehd
              Joined: 20 Nov 2023

              @goosehd thanks. I´ll read it

              last edited by 2 Mar 2024, 15:33 1 Reply Last reply Reply Quote 0
              • P
                popvulture
                見習いボス
                Joined: 2 Oct 2018

                I don’t pretend that there is a perfect brand out there. I love PBJ’s denim and simplicity but loathe their cuts (corny, dated skinny jeans, low rise, generally bad fit for me personally. And obvious disclaimer: that’s just an opinion. Other people like it and that’s fine! Same basic synopsis of RGT). RMC is amazing but for the price isn’t always as well built as IH. I like brands like Sugar Cane and Stevenson but I guess in the end I just prefer IH’s denim — I haven’t found a cut that’s the Goldilocks pair for me, but that’s ok (wish the 634 had just a liiiittle higher rise). Bottom line is that I like the way they fade better than any other brand, and above all the customer service and COMMUNITY ❤️

                WTB
                IHSH-IHG-BLK XXL
                Sugar Cane Coke Stripe SS L charcoal

                last edited by popvulture 3 Feb 2024, 15:40 2 Mar 2024, 15:36 1 Reply Last reply Reply Quote 2
                • S
                  sabergirl
                  見習いボス
                  Joined: 4 Oct 2013

                  Don’t feed the trolls, y’all. I usually try to meet people where they are, but it seems they’ve made up their mind.

                  last edited by 2 Mar 2024, 15:39 1 Reply Last reply Reply Quote 6
                  • P
                    popvulture
                    見習いボス
                    Joined: 2 Oct 2018

                    I agree with you this person has that edgelord contrarian vibe, but hey, I don’t mind professing a bit of IH love with my cup of coffee.

                    WTB
                    IHSH-IHG-BLK XXL
                    Sugar Cane Coke Stripe SS L charcoal

                    last edited by 2 Mar 2024, 15:44 1 Reply Last reply Reply Quote 3
                    • S
                      seawolf
                      Mod Squad
                      Joined: 28 Oct 2011

                      At first it seemed like you were asking your questions in good faith, but I find it weird that you came to the Iron Heart forum to ask why people like Iron Heart, and then seemingly argue with everyone's opinions.

                      “Good design is actually a lot harder to notice than poor design, in part because good designs fit our needs so well that the design is invisible” - Don Norman

                      @zeebeeleather

                      last edited by 2 Mar 2024, 15:50 1 Reply Last reply Reply Quote 2
                      • M
                        Matt
                        見習いボス
                        @Lennarton
                        Joined: 4 Oct 2011

                        @Lennarton said in What makes IH special?:

                        I can´t see arguments.

                        I only see one person arguing here. It’s something we have a low tolerance for so maybe just accept our answers to your question and move on.

                        last edited by 2 Mar 2024, 15:52 1 Reply Last reply Reply Quote 2
                        • G
                          goosehd
                          Mod Squad
                          Joined: 8 Apr 2016

                          …I’m going to let this one run for a bit longer and then I’m going to lock it down. It’s just about served its usefulness.

                          "I don't give a shit what anyone else is doing, we will do what is best for us and our customers" - Giles P. :)

                          last edited by 2 Mar 2024, 15:54 1 Reply Last reply Reply Quote 1
                          • L
                            Lennarton
                            Raw and Unwashed
                            @seawolf
                            Joined: 20 Nov 2023

                            @seawolf thank you. we have an IH shop here in Hamburg, Germany. I can cofirm the customer service is well. They´ve called me after an Email with some question in it. It was a bit surprising, because I was wondering where did they get my number from ?! At the end they tried to persuade me to buy a pair of jeans about 329€.
                            So you have your own story with IH. Like most of you. Maybe it´s just a point of view which clothes Made in Japan are the best. I own a "The Flat Head Single Rider Jacket". It´s also high end quality!
                            As far as I can read most of you are from North America. And I think IH is perfect for most of you. Because it fits in the Heritage clothes wich is originally from America. It´s just a new interpretation and Made in Japan which gives the good old vintage look a new style.

                            last edited by 2 Mar 2024, 15:57 G D 2 Replies Last reply 2 Mar 2024, 16:03 Reply Quote 0
                            • L
                              Lennarton
                              Raw and Unwashed
                              @Giles
                              Joined: 20 Nov 2023

                              @Giles it´s just a question. Don´t mind.

                              last edited by 2 Mar 2024, 15:58 1 Reply Last reply Reply Quote 0
                              • G
                                goosehd
                                Mod Squad
                                @Lennarton
                                Joined: 8 Apr 2016

                                @Lennarton incorrect as most of IH’s clients and members here on the forum are from all over the world.

                                "I don't give a shit what anyone else is doing, we will do what is best for us and our customers" - Giles P. :)

                                last edited by 2 Mar 2024, 16:03 1 Reply Last reply Reply Quote 0
                                • D
                                  DrPat
                                  Iron Heart Deity
                                  Joined: 9 Oct 2009

                                  Iron Heart fits me well. It's the same reason I like PBJ jeans.

                                  If Sugar Cane didn't have short arms, if Real McCoy wasn't so baggy, and so on, I would buy those other brands as well.

                                  last edited by 2 Mar 2024, 16:03 L 1 Reply Last reply 2 Mar 2024, 16:05 Reply Quote 0
                                  • D
                                    DrPat
                                    Iron Heart Deity
                                    @Lennarton
                                    Joined: 9 Oct 2009

                                    @Lennarton said in What makes IH special?:

                                    @seawolf thank you. we have an IH shop here in Hamburg, Germany. I can cofirm the customer service is well. They´ve called me after an Email with some question in it. It was a bit surprising, because I was wondering where did they get my number from ?! At the end they tried to persuade me to buy a pair of jeans about 329€.
                                    So you have your own story with IH. Like most of you. Maybe it´s just a point of view which clothes Made in Japan are the best. I own a "The Flat Head Single Rider Jacket". It´s also high end quality!
                                    As far as I can read most of you are from North America. And I think IH is perfect for most of you. Because it fits in the Heritage clothes wich is originally from America. It´s just a new interpretation and Made in Japan which gives the good old vintage look a new style.

                                    Did you create an account with IH Germany and enter your phone number? If so, that's how they got it.

                                    last edited by 2 Mar 2024, 16:04 L 1 Reply Last reply 2 Mar 2024, 16:05 Reply Quote 0
                                    • L
                                      Lennarton
                                      Raw and Unwashed
                                      @DrPat
                                      Joined: 20 Nov 2023

                                      @DrPat thanks. that´s a good and short answer

                                      last edited by 2 Mar 2024, 16:05 1 Reply Last reply Reply Quote 0
                                      • L
                                        Lennarton
                                        Raw and Unwashed
                                        @DrPat
                                        Joined: 20 Nov 2023

                                        @DrPat I know. I didn´t

                                        last edited by 2 Mar 2024, 16:05 1 Reply Last reply Reply Quote 0
                                        • C
                                          cityofdelusion
                                          Joined: 1 Jun 2018

                                          Whether a brand is special or not is a matter of personal opinion and dependent on the value and meaning (and thus also the price) you assign to it. Just because millions of people think that a brand is special, doesn't mean I will. A million opinions couldn't change my mind about a brand or product if I were convinced of the idea, to begin with, that it's all just nothing but a big hype. To truly find out the answer to your question, you have to put aside what everyone thinks and experience and find out for yourself if the brand or product is special to you. Should you then still come to the conclusion that the brand isn't worth to you what others say it's worth, then fortunately, there are plenty of options to choose from that you might consider "special" (and others maybe don't).

                                          last edited by 2 Mar 2024, 16:32 1 Reply Last reply Reply Quote 2
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