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New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!

Sales - The Iron Heart Position…..

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  • E
    endo
    見習いボス
    Joined: 29 May 2020

    @Giles:

    we can spend money on R&D, pursue off-the-wall ideas, sample interesting things, pay our staff well, spend a massive proportion of our time on customer service etc. etc. etc

    and that's why it's so good to be an IH customer and a part of this community

    si tacuisses

    last edited by 5 Aug 2022, 17:55 1 Reply Last reply Reply Quote 0
    • G
      Giles
      IHUK Crew
      Joined: 22 Sept 2009

      @DrPat:

      Last year that post would have only consisted of 4 capital letters.  I guess that’s the benefit of retirement [emoji6].

      Thanks for the info.

      IS THIS BETTER.  FUCK OFF  🙂 🙂 🙂 🙂

      "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

      last edited by 5 Aug 2022, 18:01 1 Reply Last reply Reply Quote 0
      • P
        popvulture
        見習いボス
        Joined: 2 Oct 2018

        People love to complain. I applaud your tact — my response would probably be the above method 😉

        WTB
        IHSH-IHG-BLK XXL
        Sugar Cane Coke Stripe SS L charcoal

        last edited by 5 Aug 2022, 18:03 1 Reply Last reply Reply Quote 0
        • D
          DrPat
          Iron Heart Deity
          Joined: 9 Oct 2009

          Yes!  Very nostalgic.

          last edited by 5 Aug 2022, 18:03 1 Reply Last reply Reply Quote 0
          • G
            goosehd
            Mod Squad
            Joined: 8 Apr 2016

            much better…I'll be able to sleep soundly tonight  🙂

            "I don't give a shit what anyone else is doing, we will do what is best for us and our customers" - Giles P. :)

            last edited by 5 Aug 2022, 18:04 1 Reply Last reply Reply Quote 0
            • E
              endo
              見習いボス
              Joined: 29 May 2020

              @Giles:

              @DrPat:

              Last year that post would have only consisted of 4 capital letters.

              IS THIS BETTER.  FUCK OFF  🙂 🙂 🙂 🙂

              just 4 @Giles c'mon, you can do better  😃

              si tacuisses

              last edited by 5 Aug 2022, 18:05 1 Reply Last reply Reply Quote 0
              • G
                Giles
                IHUK Crew
                Joined: 22 Sept 2009

                FFS GF, better things to do with my time…..

                "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                last edited by 5 Aug 2022, 18:09 1 Reply Last reply Reply Quote 0
                • E
                  endo
                  見習いボス
                  Joined: 29 May 2020

                  😉

                  si tacuisses

                  last edited by 5 Aug 2022, 18:21 1 Reply Last reply Reply Quote 0
                  • V
                    vaquero357
                    Banned
                    Joined: 9 Aug 2020

                    …I can't tell you how much I appreciate the candid, direct and honest approach in explaining the many facets of your business, bravo! 😎 I hope it never changes.
                    ...I just spent a grip right before the sale and I would of saved money had I'd known about the sale weeks earlier but I get it and I respect your explanation of the retail business side. It makes sense to me.
                    ...Iron Heart is a special product and sometimes 'that's just the way love goes honey!'. 😘 😉
                    ...and I still jumped in on the sale, I had to, HAD TO. 🙂

                    last edited by 5 Aug 2022, 20:31 1 Reply Last reply Reply Quote 0
                    • G
                      goosehd
                      Mod Squad
                      Joined: 8 Apr 2016

                      I think most of us came here for the clothes and gear…we stay because of the people and relationships we’ve made.

                      My closet’s full, I don’t need another item…(there’s always something else), but the people are truly something special.  🙂

                      "I don't give a shit what anyone else is doing, we will do what is best for us and our customers" - Giles P. :)

                      last edited by 5 Aug 2022, 23:24 1 Reply Last reply Reply Quote 1
                      • S
                        seawolf
                        Mod Squad
                        Joined: 28 Oct 2011

                        @Giles:

                        @seawolf:

                        "People come for the food, and come back for the service." This is something that really applies to Iron Heart.

                        I'll go back to a restaurant that serves average food if the staff are great.  I go for the experience, and the food is just part of the gig….

                        100%. And if the service is great, it can really make up for a dish that's mediocre. How bad would that exact same mediocre dish come across if the service was also mediocre? You're absolutely right about the experience. And to bring it around full circle, I can buy clothes anywhere, but I know that the IHUK crew gets it done right with a smile, every time. And I'll never forget ordering jackets and them being delivered to me in the middle of the ocean, and being given extra time to return the one I didn't keep because I needed time to get ashore to Dubai and ship it back.

                        “Good design is actually a lot harder to notice than poor design, in part because good designs fit our needs so well that the design is invisible” - Don Norman

                        @zeebeeleather

                        last edited by 6 Aug 2022, 00:17 1 Reply Last reply Reply Quote 0
                        • W
                          Weft 4 Dead
                          Raw and Unwashed
                          Joined: 14 Feb 2021

                          I kind of like the lack of guaranteed sales. You know where you stand, you don’t get burned buying something full-price which is then discounted the next day, and it keeps the fast sellers on the shelves just a teensy bit longer.

                          last edited by 6 Aug 2022, 12:18 1 Reply Last reply Reply Quote 0
                          • N
                            Nik
                            Raw and Unwashed
                            Joined: 12 Nov 2020

                            Sales are good for making people feel like they are getting a deal but we would probably all appreciate a more transparent world where the price we pay for things is a fair one.

                            last edited by 6 Aug 2022, 21:31 1 Reply Last reply Reply Quote 1
                            • KasiK
                              Kasi
                              見習いボス
                              Joined: 9 Oct 2014

                              I came across a message on Facebook, sale happening got nothing in stock..

                              What the point of the sale.

                              Am thinking to my self, you like something buy it, before it gone.

                              Don’t wait for sale to happen.

                              When the sale happen get lucky find something.

                              I always find something to buy.

                              Sometimes buy the second time in the sale again

                              Sent from my iPhone using Tapatalk

                              The world's insane
                              While you drink champagne
                              And I'm livin' in black rain 4Q 🖕

                              last edited by 6 Aug 2022, 21:44 1 Reply Last reply Reply Quote 0
                              • CosmoSix5C
                                CosmoSix5
                                Haraki san Prodigy
                                Joined: 4 Sept 2023

                                It's a different model for this day and age for sure. Takes some getting used to. But customer service and the quality are something once you dip your toe. Not just IHUK either. I've bought from several retailers and the presentation, signed notes, stickers ECT are something else. J Crew and Ralph Lauren are not cheap, and they come in a box a clear bag and an invoice. But they're 20% off lol. I do appreciate the few sales and do take advantage of eBay sellers taking advantage of the yen carry, all cards on the table.

                                WTB Brund Flannel 2 or 3x

                                last edited by CosmoSix5 28 Dec 2024, 03:11 1 Reply Last reply Reply Quote 1
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