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Wear and Repair

Sustainability at Iron Heart
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  • A
    Alex
    IHUK Crew
    Joined: 28 Sept 2009

    WEAR AND REPAIR
    We're confident that your Iron Heart denim will last a very long time - standing up to whatever life throws at you, year after year. And because we want you to wear and love our denim products for as long as possible, we offer free repairs for life.

    Free repairs for life, for you, by us.

    Step 1 Fill in the form here, including a few photos of the needed repair, noting its location on the denim product.

    Step 2 We will review your request, and if approved, we will send you a link to book in your free repair.

    Step 3 Send your items in to us.

    The Rules

    • Only Iron Heart denim products qualify for repair.

    • Items must be washed and pockets empty.

    • Return shipping is charged, including items ineligible for service due to cleanliness.

    • If we're unable to make repairs in-house (due to unusually complicated repair work, or being overly busy) we'll send them on to our team in Japan, which may take several weeks before we receive them back, so please be patient.

    • The service is offered for wearable Iron Heart items with reasonable wear and tear: the earlier the problem is sorted, the quicker and easier we can resolve.

    • We do reserve the right to refuse any items that are considered beyond repair, this is not a reconstruction or replacement service, so please treat it in the spirit in which it is offered.

    last edited by 26 Aug 2021, 15:10 1 Reply Last reply Reply Quote 0
    • C
      chrisjohnnick
      Iron Heart Deity
      Joined: 7 Jan 2021

      Awesome!

      Is this just for items bought directly from IHUK or a retailer with proof of purchase/etc? Or is it also IH items  purchased second hand via here, Grailed/eBay/etc?

      Wants List:
      IHSH-20-Red, XL
      IHSH-208-Indigo Kersey, L-XL
      IHSH-254-Grey Kersey, L-XL
      IHSW-45 Black, M
      IH-526SV 21oz type III, 38 or 40
      IH-777S-SB size 32
      IH-777S-142 size 31 or 32

      last edited by 26 Aug 2021, 15:40 1 Reply Last reply Reply Quote 0
      • A
        Alex
        IHUK Crew
        Joined: 28 Sept 2009

        Any Iron Heart

        last edited by 26 Aug 2021, 15:42 1 Reply Last reply Reply Quote 0
        • 6
          68degreesorless
          Haraki san Student
          Joined: 19 Jul 2021

          Awesome program. Very much appreciated!

          last edited by 26 Aug 2021, 16:40 1 Reply Last reply Reply Quote 0
          • J
            jimmer_5
            Haraki san Student
            Joined: 15 Dec 2020

            Wow, this is really cool - I love this idea.  Thanks for offering this service to us.

            last edited by 26 Aug 2021, 17:45 1 Reply Last reply Reply Quote 0
            • T
              the246guy
              Haraki san Prodigy
              Joined: 8 May 2016

              This is what I see as commitment! Great stuff.

              IH-555N | IH-666S-21 | IH-777D | IH-666 XHS | IHG-035 | IHB-06 | IH-721-KHA
              IHSH-251 | IHSH-07 | IHSH-246 * 2

              last edited by 26 Aug 2021, 19:02 1 Reply Last reply Reply Quote 0
              • W
                Weft 4 Dead
                Raw and Unwashed
                Joined: 14 Feb 2021

                Had read about this previously, but unparalleled service from you guys.

                last edited by 27 Aug 2021, 09:57 1 Reply Last reply Reply Quote 0
                • F
                  Filthy2123ozjunkie
                  見習いボスー
                  Joined: 21 Jan 2013



                  Chesson's repairs are super nice.

                  last edited by 28 Aug 2021, 16:27 1 Reply Last reply Reply Quote 0
                  • C
                    cander49
                    Raw and Unwashed
                    Joined: 8 Apr 2015

                    This is awesome! I've always had my wife take care of repairs for me and probably won't ever need to ship anything back since she's so capable, but keeping products alive and out of landfills is fantastic.

                    last edited by 31 Aug 2021, 21:46 1 Reply Last reply Reply Quote 0
                    • S
                      Streetwise Hercules
                      Raw and Unwashed
                      Joined: 15 Jan 2015

                      I realise the repair service is offered for denim products, but might it cover cargos? The crotch are on my IHDR-502s is about to wear through.  😢

                      last edited by 11 Mar 2022, 22:39 1 Reply Last reply Reply Quote 0
                      • G
                        Giles
                        IHUK Crew
                        Joined: 22 Sept 2009

                        Yep

                        "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                        last edited by 12 Mar 2022, 08:22 1 Reply Last reply Reply Quote 0
                        • S
                          Streetwise Hercules
                          Raw and Unwashed
                          Joined: 15 Jan 2015

                          Ha! Of course you do.

                          Brilliant.

                          last edited by 12 Mar 2022, 18:29 1 Reply Last reply Reply Quote 0
                          • P
                            Plant Life
                            Raw and Unwashed
                            Joined: 24 Feb 2016

                            Sorry if this has been talked about before, but is there any way to repair the pocket bags on IH jeans? Ive got a rip along the top seam.

                            last edited by 15 Dec 2024, 17:30 T 1 Reply Last reply 15 Dec 2024, 17:37 Reply Quote 0
                            • T
                              Tago Mago
                              Mod Squad
                              @Plant Life
                              Joined: 16 Jan 2021

                              @Plant-Life It's not straightforward and not a "proper" repair. @JoshC has explained it here

                              last edited by 15 Dec 2024, 17:37 1 Reply Last reply Reply Quote 1
                              • P
                                Plant Life
                                Raw and Unwashed
                                Joined: 24 Feb 2016

                                @Tago Mago. Ok thanks. It seems tricky, that's why I asked. I'll check the link.

                                last edited by 15 Dec 2024, 17:41 1 Reply Last reply Reply Quote 0
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