IRON HEART WEBSITE V5 - NEW WEBSITE LAUNCHING 18TH JANUARY

[Alex]

OK, so it looks like the message telling you there will be no restocks does not display correctly, which it should. I'll take a look into that now. I have also turned mail alerts on for the 463S as we will in fact be rerunning these again

[sabergirl]

Good news. Thanks, Alex.

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[Kasi]

Wonder what happens.

Iron Heart and the forum was down

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[Giles]

Another update being applied.  OK now.  Sorry

[Kasi]

I got two false RESTOCK NOTIFICATION CONFIRMATION today this afternoon.
On the same thing.
Went to check the item was not in stock.

[Alex]

@Kasi:

I got two false RESTOCK NOTIFICATION CONFIRMATION today this afternoon.
On the same thing.
Went to check the item was not in stock.

This was human error. When a faulty unit came back for refund, it was accidentally added back into stock then immediately removed again. We have added all email addresses back to the alerts

[Kasi]

Alex thank for the infor

I noticed the Iron heart and the forum is speedy..
Been browsing.

[Jett129]

In the Retailers thread it says for a complete list of Iron Heart Stockist click Here…And got this twice,even after refreshing.   

[neph93]

@Jett129:

In the Retailers thread it says for a complete list of Iron Heart Stockist click Here…And got this twice,even after refreshing.

I’ve flagged that for the guys a little while ago. Should be fixed soon.

[Jett129]

Are the two shirts on the left from a previous collection?

[neph93]

@Jett129:

Are the two shirts on the left from a previous collection?

Hehe… good question [emoji28]

[Alex]

Looks like the link added to the forum post was the OG retailers page. When we made a new one, we changed the URL and didn't update the link here. The old one became a test page for @AdamJ while he was teaching himself how to code the seasonal release pages.

[AdamJ]

That page has now since archived 

[Bums_Fan]

Trying to place an order on the IH America website.  Shipping and billing addresses are both in the United States yet I get the following message and cannot proceed with the order…

[Snowy]

@Alex:

@Giles:

@Snowy:

**Warning Geek Mode 

"CloudFront changes implemented.
Tested via our BrowserStack tool which not only tests browsers on multiple devices, but allows you to change your location.
I've tried Oz and can see that assets are now served from a AWS data centre in Sydney (SYD1-C2)"

Nice one. Took me a while to follow up, but yes, can confirm on the ground it's working from the closest AWS data center - noticeably faster. For regions with slower internet connectivity, or anything not in US/UK that change will make a difference in sales. "A One-Second Delay Results in a 7% Drop in Conversions."

**

[Filthy2123ozjunkie]

I just tried to order something from the iron heart America website and I get this error. @Alex @Giles

I tried deleting the address and putting it in again and no luck. I am glad I gave this a dry run before next weeks 277 frenzy.

[A Former User]

Perfect timing! 3:13 

[Filthy2123ozjunkie]

[Alex]

@Filthy sorry about this. I have just tested this and so has AJ and both work fine. I think th problem must be a combination of your location, device, browser, VPN settings etc. If you don’t mind DMing me those details, I can try and work out what’s going on. In the meantime we will sort out a manual order for you.

[Alex]

@Filthy order placed. We will ship this out as normal tomorrow. When you DM the details about your browsing session above, please also let me know your payment preference and we will sort that out tomorrow as well.