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    Iron Heart Fall/Winter 2025 Collection Preview - Now Live

    IRON HEART WEBSITE V5 - NEW WEBSITE LAUNCHING 18TH JANUARY

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    • goosehdG
      goosehd
      Mod Squad
      Joined:

      And not to be completely negative:  I think that this is brilliant!

      "I don't give a shit what anyone else is doing, we will do what is best for us and our customers" - Giles P. :)

      last edited by 1 Reply Last reply Reply Quote 0
      • AlexA
        Alex
        IHUK Crew
        Joined:

        @kkibbey23

        last edited by 1 Reply Last reply Reply Quote 0
        • AlexA
          Alex
          IHUK Crew
          Joined:

          @popvulture

          On mobile

          And desktop

          last edited by 1 Reply Last reply Reply Quote 0
          • AlexA
            Alex
            IHUK Crew
            Joined:

            @goosehd

            First of all, thanks for the feedback.

            My inital comments would be that your screen looks to be displaying things quite small. What device and browser are you using. Here is what my screen looks like at 100% resolution on a 13" MacBook Pro

            and yours for comparison:

            Assuming you are on a mac, try holding CMD and pressing 0 to reset the resolution to scale. If you are on a windows computer, hold the windows button and press 0.

            Let me know if that changes anything for you

            last edited by 1 Reply Last reply Reply Quote 0
            • Bums_FanB
              Bums_Fan
              Iron Heart Deity
              Joined:

              Glitch…some of the filters aren't working.

              From the home page, then shop, then shirts, I get to a page with all the shirts.  When I filter by categories (i.e. CPO, Denim and Chambray, Flannels, etc.), the page does not populate with the category selected rather it populates with everything.  That's 48 pages and 1429 items.

              I have only tried this with shirts.

              Note: there is another filter on the left column with the header of "shirt type".  That seems to be working fine.

              last edited by 1 Reply Last reply Reply Quote 0
              • AlexA
                Alex
                IHUK Crew
                Joined:

                @Bums_Fan thank you, this is an issue that was reported to the tech team yesterday, so it should be resolved soon

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                • K
                  kkibbey23
                  Haraki san Prodigy
                  Joined:

                  @Alex  thanks! I was looking under the product description like before. Also apparently im blind[emoji1787]

                  Sent from my SM-G965U using Tapatalk

                  last edited by 1 Reply Last reply Reply Quote 0
                  • AlexA
                    Alex
                    IHUK Crew
                    Joined:

                    We wanted to move it out of there so that it was clickable even when all the descriptions are minimised. There are some pages missing forum links at the moment, this is a bug that is being worked on today

                    last edited by 1 Reply Last reply Reply Quote 0
                    • popvultureP
                      popvulture
                      見習いボス
                      Joined:

                      @Alex cheers!

                      WTB
                      IHSH-IHG-BLK XXL
                      Sugar Cane Coke Stripe SS L charcoal

                      last edited by 1 Reply Last reply Reply Quote 0
                      • AlexA
                        Alex
                        IHUK Crew
                        Joined:

                        @Kasi:

                        Hi

                        Alex
                        Mailing lists.
                        Thanks

                        This has been fixed Mo

                        last edited by 1 Reply Last reply Reply Quote 0
                        • zhivagoZ
                          zhivago
                          Raw and Unwashed
                          Joined:

                          I dig the new look, great job IHUK! I'm not able to get anything to compare though, I pick items to compare and the go to the comparison page and it says there are no items selected. Then if I do a search for items I get a 404 error code…really excited to get to the new check out though whenever it happens! 😃

                          Zhivago

                          MM: "we all got to start somewhere"

                          G: "Never once did he bitch, moan or complain.  He just motivated the team and got on with it"

                          last edited by 1 Reply Last reply Reply Quote 0
                          • GilesG
                            Giles
                            IHUK Crew
                            Joined:

                            Compare works for me.  You doing this….

                            https://www.ironheart.co.uk/forum/index.php?topic=12249.msg583535#msg583535

                            The search thing is a known fuck-up.

                            Sorry.

                            "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                            last edited by 1 Reply Last reply Reply Quote 0
                            • PalmerP
                              Palmer
                              Iron Heart Deity
                              Joined:

                              The new look is awesome. Here are some things I've noticed from using the website on desktop and mobile:

                              I'm still not seeing the number of items in stock when viewing products.

                              I'm not able to click on a product image for a closer view. Sometimes if I click on an image the page reloads with some of the images overlaying on the text. This happens similarly on both mobile and desktop.

                              When browsing products on mobile it's hard to tell what I'm looking at because the the model number is not shown, only the first line of text about the product.

                              last edited by 1 Reply Last reply Reply Quote 0
                              • GilesG
                                Giles
                                IHUK Crew
                                Joined:

                                Thanks for your feedback @Palmer .  I'm sorry you are having these problems, we are steadily working through some really irritating bugs.

                                And sorry in general that we have had so many glitches…

                                "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

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                                • neph93N
                                  neph93
                                  見習いボス
                                  Joined:

                                  @Giles:

                                  Thanks for your feedback @Palmer .  I'm sorry you are having these problems, we are steadily working through some really irritating bugs.

                                  And sorry in general that we have had so many glitches…

                                  The lot number issue Palmer mentions is interesting. I noticed it during QC but before I could write it up it resolved itself. It is still fine on my iPhone XR. Is there a chance some things remain unresolved on the US mirror?

                                  “Some of those that work forces
                                  Are the same that burn crosses”

                                  • Virginia Woolf
                                  last edited by 1 Reply Last reply Reply Quote 0
                                  • PalmerP
                                    Palmer
                                    Iron Heart Deity
                                    Joined:

                                    @Giles:

                                    Thanks for your feedback @Palmer .  I'm sorry you are having these problems, we are steadily working through some really irritating bugs.

                                    And sorry in general that we have had so many glitches…

                                    It’s no problem at all! Just wanted to let you guys know. I know that the site is gonna be awesome once you’re able to get the bugs hammered out.

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                                    • ?
                                      A Former User
                                      Joined:

                                      I see this place as in house free beta testing, instead of a friendly kick in the butt after a public release. I’d rather it be that we “the forum” are released onto the new platform first, to perform our well established routines and report any problems that we see doing what we do. That way each person can provide their individual perspective on how the new site works for them, which is the whole idea anyway, before things are released to less interactive, less informed customers. That’s what I did, I reported the flaws I saw doing what I normally do on the site. I only use a fraction of the site, and other members probably use the site in completely different ways. If we are allowed to test it out first, it doesn’t have to have this unfortunate rough draft transparency. Looking at my comments in this page, since they were not followed by several other first hand reports, it seemed like an after the fact tarnishing of the release rather than a practical reporting of the user experience. That was not my intention. I actually have lots to say about user interface, but it’s not relevant once the site is permanently updated.

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                                      • zhivagoZ
                                        zhivago
                                        Raw and Unwashed
                                        Joined:

                                        @Giles:

                                        Compare works for me.

                                        Works for me if I use Safari but not working in Chrome

                                        Zhivago

                                        MM: "we all got to start somewhere"

                                        G: "Never once did he bitch, moan or complain.  He just motivated the team and got on with it"

                                        last edited by 1 Reply Last reply Reply Quote 0
                                        • zhivagoZ
                                          zhivago
                                          Raw and Unwashed
                                          Joined:

                                          So more about the comparison feature, one of my personal favorites. When I am comparing different cuts I can only see the first few words which ends up cutting off the actual model number I am comparing. I tried posting a screenshot but didn't seem to want to work. @Giles pick 3 pair jeans in the same denim but in different cuts and i think you will see what I mean…

                                          None of this is meant to be complaining BTW, just beta feedback. More than confident all these issues will be resolved sooner than later!! Cheers!

                                          Zhivago

                                          MM: "we all got to start somewhere"

                                          G: "Never once did he bitch, moan or complain.  He just motivated the team and got on with it"

                                          last edited by 1 Reply Last reply Reply Quote 0
                                          • GilesG
                                            Giles
                                            IHUK Crew
                                            Joined:

                                            Works for me in Chrome.

                                            And I see what you mean.

                                            Thankas.

                                            "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

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