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    Iron Heart Fall/Winter 2025 Collection Preview - Now Live

    There's no Such Thing as a Stupid Question

    Some Really Boring (but useful) and Some Really Interesting Stuff!
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    • ChrisC
      Chris
      Raw and Unwashed
      Joined:

      So the manufacturer shipped 10 yards of fabric (without payment) that disappeared somewhere in international transit.  Now they have to pay for something that isn't their fault?

      Yeah, this is what makes people hate PayPal.  But since it's a faceless company that got screwed over, no big deal, I guess.

      last edited by 1 Reply Last reply Reply Quote 0
      • SreeniS
        Sreeni
        Joined:

        A few points –

        1. It was the seller who proposed to free 8 yards if I could write a few good things about him on networks like Twitter, Instagram, and Reddit. From his perspective, he was giving away a few remaining yards of fabric to get a little attention on the internet. And the seller doesn't have a lot of presence on the internet.

        2. I was happy to find someone who didn't have a Minimum Order Quantity. So I was willing to pay the price of the fabric.

        3. It was the postal company which lost the package. The seller should be claiming compensation from them, IMO. There must be some compensation, albeit low, for non-delivery where tracking hasn't been enabled.

        4. I spent more than three months chasing the seller. I was even ready for any deal for lighter fabrics as long as I got some discount for the money I had lost. I had to escalate it simply because I didn't hear anything from the seller and it was over 120 days since the transaction. I did my best to settle this amicably.

        5. According to PayPal's rules, the buyer is protected in case of non-delivery. It makes no mention of tracking.  https://www.paypal.com/in/webapps/mpp/paypal-buyer-protection

        6. Finally, it was the seller who offered me the option of shipping without tracking. It was he who chose the Postal Company which lost the package.

        I rest my case. Thank you!

        last edited by 1 Reply Last reply Reply Quote 0
        • BD81B
          BD81
          Iron Heart Deity
          Joined:

          Can Anyone in canada give me an idea on how much i am going to get dinged on import fees for 2 to 3 pairs of pants?

          R.I.P. Filthy🤘

          last edited by 1 Reply Last reply Reply Quote 0
          • neph93N
            neph93
            見習いボス
            Joined:

            @BD81:

            Can Anyone in canada give me an idea on how much i am going to get dinged on import fees for 2 to 3 pairs of pants?

            @theorocks ?

            “Some of those that work forces
            Are the same that burn crosses”

            • Virginia Woolf
            last edited by 1 Reply Last reply Reply Quote 0
            • ShoremanS
              Shoreman
              Joined:

              @BD81:

              Can Anyone in canada give me an idea on how much i am going to get dinged on import fees for 2 to 3 pairs of pants?

              Are you importing the pants into Canada? If so, total damage will depend on the overall declared value of the items and method of shipment. Anything over a declared value of $50 and you’re looking at whatever your provincial sales tax is + federal and, if it’s being shipped by one of the big three (UPS, Fed EX, DHL) you can tack on an additional brokerage fee, which can vary. (Again, a % of the declared value of the shipment.)

              Meek, mild and dishonest with a special place in Hell.

              last edited by 1 Reply Last reply Reply Quote 0
              • GilesG
                Giles
                IHUK Crew
                Joined:

                If importing from IHUK, there should be no import tax as we are covered by the CETA agreement.

                "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                last edited by 1 Reply Last reply Reply Quote 0
                • peregrineP
                  peregrine
                  Haraki san Student
                  Joined:

                  @BD81:

                  Can Anyone in canada give me an idea on how much i am going to get dinged on import fees for 2 to 3 pairs of pants?

                  It's highway robbery. About half of the time customs dings me for 17% duty, 5% GST and 10% PST on the declared value plus a $10 handling fee. The rest get through with no fees.

                  last edited by 1 Reply Last reply Reply Quote 0
                  • GilesG
                    Giles
                    IHUK Crew
                    Joined:

                    We now send Canadian shipments via UPS and mark the shipment "as sender pays any taxes and duty", so there should be no taxes paid by the receiver

                    "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                    last edited by 1 Reply Last reply Reply Quote 0
                    • ShoremanS
                      Shoreman
                      Joined:

                      Dang. Parcelforce was a dream.

                      Meek, mild and dishonest with a special place in Hell.

                      last edited by 1 Reply Last reply Reply Quote 0
                      • AlexA
                        Alex
                        IHUK Crew
                        Joined:

                        @Shoreman:

                        Dang. Parcelforce was a dream.

                        Presumably a faster service where there is no risk of you paying tax or duty is better?

                        last edited by 1 Reply Last reply Reply Quote 0
                        • ShoremanS
                          Shoreman
                          Joined:

                          I’m never there for delivery and getting to a depot within UPS’s hours of operation when I am available is a pretty big inconvenience. But I know that is a “me” problem.

                          Edit: Unless something has changed in how IHUK fills out the paperwork, Parcelforce would get my parcels to me within a couple of days and, well, with respect to tax and duty, that hasn’t really been a problem…  😶

                          Meek, mild and dishonest with a special place in Hell.

                          last edited by 1 Reply Last reply Reply Quote 0
                          • AlexA
                            Alex
                            IHUK Crew
                            Joined:

                            @Shoreman:

                            I’m never there for delivery and getting to depot within UPS’s hours of operation when I am available is a pretty big inconvenience. But I know that is a “me” problem.

                            We can deliver to your work, or remove the signature requirement if that helps.

                            last edited by 1 Reply Last reply Reply Quote 0
                            • ShoremanS
                              Shoreman
                              Joined:

                              @Alex:

                              @Shoreman:

                              I’m never there for delivery and getting to depot within UPS’s hours of operation when I am available is a pretty big inconvenience. But I know that is a “me” problem.

                              We can deliver to your work, or remove the signature requirement if that helps.

                              Yes, I suppose that is an option. Though, I do prefer to keep my personal life separate from my work life. Thanks for talking it through.

                              Meek, mild and dishonest with a special place in Hell.

                              last edited by 1 Reply Last reply Reply Quote 0
                              • GilesG
                                Giles
                                IHUK Crew
                                Joined:

                                And Parcelforce (EMS) cost us 3x (yes 3 times) as much as sending via UPS, that is why we are prepared to pay any duties levied on UPS shipments

                                "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                                last edited by 1 Reply Last reply Reply Quote 0
                                • ShoremanS
                                  Shoreman
                                  Joined:

                                  @Giles:

                                  And Parcelforce (EMS) cost us 3x (yes 3 times) as much as sending via UPS, that is why we are prepared to pay any duties levied on UPS shipments

                                  Ah, well, that makes perfect sense. Thanks, guys.

                                  Meek, mild and dishonest with a special place in Hell.

                                  last edited by 1 Reply Last reply Reply Quote 0
                                  • ShoremanS
                                    Shoreman
                                    Joined:

                                    Any one have experience using a UPS Access Point? What is the process for having a personal parcel delivered to one?

                                    Meek, mild and dishonest with a special place in Hell.

                                    last edited by 1 Reply Last reply Reply Quote 0
                                    • AdamJA
                                      AdamJ
                                      IHUK Crew
                                      Joined:

                                      @Shoreman We have a number of customers who have items delivered to UPS Access points. Time they'll hold packages often varies but with usually flexible opening hours it's a good alternative to planning being at your home when the driver comes!

                                      We mark the shipment for the attention of the customer meaning proof of ID is required to collect. There are plenty of locations near you. You can search them all here.

                                      The devil is in the detail..

                                      last edited by 1 Reply Last reply Reply Quote 0
                                      • ShoremanS
                                        Shoreman
                                        Joined:

                                        @AdamJ:

                                        @Shoreman We have a number of customers who have items delivered to UPS Access points. Time they'll hold packages often varies but with usually flexible opening hours it's a good alternative to planning being at your home when the driver comes!

                                        We mark the shipment for the attention of the customer meaning proof of ID is required to collect. There are plenty of locations near you. You can search them all here.

                                        Ah! Sounds promising…So, if I use my work address as the initial delivery address but prefer to have the parcel delivered to an Access Point, a picture ID, regardless of home address, will suffice for pick-up?

                                        Meek, mild and dishonest with a special place in Hell.

                                        last edited by 1 Reply Last reply Reply Quote 0
                                        • AlexA
                                          Alex
                                          IHUK Crew
                                          Joined:

                                          You may be asked to prove you work there, with a business card or something. That is down to your local office though

                                          last edited by 1 Reply Last reply Reply Quote 0
                                          • ShoremanS
                                            Shoreman
                                            Joined:

                                            @Alex:

                                            You may be asked to prove you work there, with a business card or something. That is down to your local office though

                                            That won't be a problem. I'll pop in and ask, just to make sure. Thanks, guys.

                                            Meek, mild and dishonest with a special place in Hell.

                                            last edited by 1 Reply Last reply Reply Quote 0
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