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Iron Heart Fall/Winter 2025 Collection Preview - Now Live

Random questions to which you seek an answer

The Resource Centre
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  • G
    Giles
    IHUK Crew
    Joined: 22 Sept 2009

    Anyone having display issues on mobile devices in far flung parts of the world?

    "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

    last edited by 24 Jul 2018, 12:29 1 Reply Last reply Reply Quote 0
    • M
      mclaincausey
      見習いボス
      Joined: 12 Apr 2013

      @Giles:

      Anyone having display issues on mobile devices in far flung parts of the world?

      Does the US count? We are talking the store or the forum? Both look fine on my Pixel 2, though the forum is not responsive and doesn't adapt to mobile devices like the store.

      Think it, be it.

      last edited by 24 Jul 2018, 12:48 1 Reply Last reply Reply Quote 0
      • G
        Giles
        IHUK Crew
        Joined: 22 Sept 2009

        I'm talking specifically the shop.

        Thank you re the forum not being responsive.  It's on our to-do list…...

        "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

        last edited by 24 Jul 2018, 12:52 1 Reply Last reply Reply Quote 0
        • M
          Matty123
          Raw and Unwashed
          Joined: 4 Apr 2017

          @Giles:

          Anyone having display issues on mobile devices in far flung parts of the world?

          Yes I am. Sometimes, when I google search IH shirts or any merchandise page, on my mobile device I aha e issues. When I click on a search result I get the IH “ oops we’ve been caught with our pants down” page. I asked about this the other day but no one answered me. I asked in the random announcements thread on July 17th. I posted in the wrong thread by mistake.

          Maybe so. Maybe not

          last edited by 24 Jul 2018, 13:17 1 Reply Last reply Reply Quote 0
          • G
            Giles
            IHUK Crew
            Joined: 22 Sept 2009

            Matty, sorry, we missed that.

            If anyone gets the "Eek - Pants down" page, please let us know, as many details as poss as to the circumstances would help us pinpoint the issue.

            Thanks, G

            "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

            last edited by 24 Jul 2018, 13:20 1 Reply Last reply Reply Quote 0
            • M
              Matty123
              Raw and Unwashed
              Joined: 4 Apr 2017

              No apology necessary. Just wanted to help out. The company I work
              For has a Mobile ordering platform and it shits the bed sometimes. And on most of those occasions we have no way of knowing unless it’s brought to our attention. Or when a customer shows up to Pick up an order that never came to us.  😞 glad to help out

              Maybe so. Maybe not

              last edited by 24 Jul 2018, 13:24 1 Reply Last reply Reply Quote 0
              • A
                Alex
                IHUK Crew
                Joined: 28 Sept 2009

                What shirt, Matty? Do you remember?

                last edited by 24 Jul 2018, 13:36 1 Reply Last reply Reply Quote 0
                • M
                  motojobobo
                  啓蒙家
                  Joined: 22 Aug 2015

                  I cannot get the quantity of items left in stock to display. This happens on all items and I've seen this glitch for the last month or so. Note that I get this problem on my Imac and my Ipad, but not on my Iphone where I can see the quantities.

                  The journey is the objective.

                  last edited by 24 Jul 2018, 14:56 1 Reply Last reply Reply Quote 0
                  • M
                    motojobobo
                    啓蒙家
                    Joined: 22 Aug 2015

                    Once I log on to my account…I don't see any acknowledgement that I've accessed my account and don't get access to any of my account info at all.

                    The journey is the objective.

                    last edited by 24 Jul 2018, 15:05 1 Reply Last reply Reply Quote 0
                    • A
                      Alex
                      IHUK Crew
                      Joined: 28 Sept 2009

                      @motojobobo Can you send screenshots to alex.padmore@ironheart.co.uk please

                      last edited by 24 Jul 2018, 15:07 1 Reply Last reply Reply Quote 0
                      • M
                        motojobobo
                        啓蒙家
                        Joined: 22 Aug 2015

                        @motojobobo:

                        I cannot get the quantity of items left in stock to display. This happens on all items and I've seen this glitch for the last month or so. Note that I get this problem on my Imac and my Ipad, but not on my Iphone where I can see the quantities.

                        Alex - with the above case, the "SHOW QTY" button is visible but doesn't respond. It appears to be disabled.

                        The journey is the objective.

                        last edited by 24 Jul 2018, 15:34 1 Reply Last reply Reply Quote 0
                        • M
                          Matty123
                          Raw and Unwashed
                          Joined: 4 Apr 2017

                          @Matty123:

                          @Alex:

                          What shirt, Matty? Do you remember?

                          I don’t remember, but I do remember that teo days later it wasn’t happening. It wasnt just shirts. I did a google search for the IH forum and was getting the same message about pants being caught down. I remember because the only way I was able to Access the forum that day was to go to IHUK and from there selecting a product and then clicking onthe “see discussed on forum” icon. Sorry, hope that helps

                          Maybe so. Maybe not

                          last edited by 24 Jul 2018, 17:03 1 Reply Last reply Reply Quote 0
                          • M
                            Matty123
                            Raw and Unwashed
                            Joined: 4 Apr 2017

                            I recently was looking at the hemmed off pieces of my 777s  and 888NT. I noticed  color differences of the two Wefts. The S weft was almost a natural or ecru color while the NT weft was bright white in comparison. The S Weft appears almost beige. What are the differences between the two Yarns used for the wefts of these two denims?

                            Maybe so. Maybe not

                            last edited by 30 Jul 2018, 18:07 1 Reply Last reply Reply Quote 0
                            • G
                              Giles
                              IHUK Crew
                              Joined: 22 Sept 2009

                              Different colours?

                              "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                              last edited by 30 Jul 2018, 20:55 1 Reply Last reply Reply Quote 0
                              • N
                                neph93
                                見習いボス
                                Joined: 18 Aug 2014

                                At a guess the one will have been bleached more than the other.

                                “Some of those that work forces
                                Are the same that burn crosses”

                                • Virginia Woolf
                                last edited by 30 Jul 2018, 21:20 1 Reply Last reply Reply Quote 0
                                • M
                                  Matty123
                                  Raw and Unwashed
                                  Joined: 4 Apr 2017

                                  Ok, I like them both. I was wondering if it was intentional and why. But yeah different Colours.

                                  Maybe so. Maybe not

                                  last edited by 30 Jul 2018, 22:24 1 Reply Last reply Reply Quote 0
                                  • J
                                    Jett129
                                    見習いボス
                                    Joined: 17 Aug 2011

                                    Any chance you could post a side by side picture for comparison? Turn them inside out.

                                    last edited by 30 Jul 2018, 22:38 1 Reply Last reply Reply Quote 0
                                    • M
                                      Matty123
                                      Raw and Unwashed
                                      Joined: 4 Apr 2017

                                      Sure, at work now til about 1am. Then back here at 7am,  but Can take some
                                      Pics tomorrow at some point and post Them.

                                      Maybe so. Maybe not

                                      last edited by 30 Jul 2018, 23:38 1 Reply Last reply Reply Quote 0
                                      • M
                                        manufc10
                                        Iron Heart Deity
                                        Joined: 14 Mar 2015

                                        Yeah the 21oz flagship has a more natural colored weft which looks beige in comparison to most other white wefts.  It was one of the first things I noticed about the 21oz fabric.

                                        last edited by 31 Jul 2018, 17:18 1 Reply Last reply Reply Quote 0
                                        • M
                                          manufc10
                                          Iron Heart Deity
                                          Joined: 14 Mar 2015

                                          21oz

                                          18oz Vintage

                                          14oz

                                          last edited by 31 Jul 2018, 17:29 1 Reply Last reply Reply Quote 0
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