SHIPPING

[Madame Buttonfly]

IMPORTANT UPDATE ON UK SHIPPING

Please note you now have a choice of shipping within the UK:

DEFAULT will be UPS

ALTERNATE will be DPD Local

Both are next working day (for most of UK), signed-for delivery.  We've made UPS the default because it's a little less expensive (for us).  But if you prefer DPD Local then please tick that option, and we'll happily use them instead (and we particularly like our local DPD agent, Paddy - so we want to make sure he still gets plenty of business!)

[Seul]

That reminds me of my favourite joke in the world…

"What's Irish and stays out all night?.."
"Patty O' Furniture"

I'm not even apologising - y'all know I'm an idiot.

[Mild7]

^ That's a pisser [emoji24]

[Madame Buttonfly]

@Seul:

"What's Irish and stays out all night?.."
"Patty O' Furniture"

Groan… you'd get on well with my brother (loves beer and very corny jokes) 

[spitfiredealer]

Is there a way to tell UPS you want your delivery left in a safe place?

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[Giles]

I think only if you have "MyUPS" @Alex ?

[Alex]

Ill call them and try, @spitfiredealer what safe place? PM me

[spitfiredealer]

It’s cool Alex I left a note for him. Cheers though

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[Maynard Friedman]

^^^^^^^ Love that joke @Seul 

[Signal11]

On average deliveries are pretty fast. Both UPS and DHL in 2 days. Sometimes even within 24 hours.

Not this time though. IH sent Wednesday, delivery scheduled by UPS for Friday. Friday they reschedule to Monday. Monday they reschedule to Tuesday…  Lets see what happens tomorrow ::)

[rocket]

I know that UPS have some man power issues in Germany, might be the same in NL…  hope you got it...

[Signal11]

Arrived today. IHG-015. Great little piece
It was such a small package I was afraid they lost it…

[ROman]

I have to say, I have used FedEx for years through work with minimal problems. My new praise is that I placed an order Sunday evening, got the usual thank you, and your order has shipped on Monday. Unfortunately I wasn't home but FedEx attempted a 1030AM delivery Tuesday AM. The is record shipping. I love it….

[louisbosco]

@Alex:

We started to use FedEx as they guarantee next working day anywhere in the States. We can manually take signature requirements off, so I am sure they would then leave it at your door - obviously this is down to you in trusting your neighbours…!

how's this with rest of the world (Perth/ Australia)? i stuck with UPS as they've been proven good but i recently saw the new fedex with my current orders and wonder how they might perform..

[Alex]

Let us know when you try it out 

[louisbosco]

i hope i get the chance to. was gonna do it for the green UHF but decided not to.

the next item on my list is the ombre and i'll probably leave that in the uk to pick it up when i'm there.. 

[boombasstic]

hi,
I would like to know if there are customs fees for a shipment to France?  ::)

[Alex]

@boombasstic:

hi,
I would like to know if there are customs fees for a shipment to France?  ::)

No, you will not be charged customs

[Dion]

I'd like to use the UPS return option from the shop. Do I receive the shipping label instantly or do you guys have to process it first? My package (length x width x height ~ 48 x 36 x 12 cm] is already packed or do I have to consider certain dimensions?

[Chô7]

@boombasstic:

hi,
I would like to know if there are customs fees for a shipment to France?  ::)

Hey boombasstic, if you are ordering within EU, there are no extra customs fees