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    Iron Heart Fall/Winter 2025 Collection Preview - Now Live

    Random questions to which you seek an answer

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    • ChrisC
      Chris
      Raw and Unwashed
      Joined:

      Anyone have both Tricker's and Viberg boots?  I'm curious if I'd be the same size in the Tricker's Stow as I am in the Viberg Service Boot.

      last edited by 1 Reply Last reply Reply Quote 0
      • SeulS
        Seul
        Joined:

        8(UK) in Tricker's, 8(UK) in Viberg (2030 last)… Bit more room in the Tricker's though...

        You know what models I have.. So it may not be too helpful but... Well I hope it's not...

        last edited by 1 Reply Last reply Reply Quote 0
        • 4c4
          4c
          Banned
          Joined:

          Dose this seller have a good rating or bad rating for this site? "4.17 out of 5 stars" In EBay less than 97% is trash rating… :-\ New to this site though. Just not sure…
          http://global.rakuten.com/en/store/star-foot/item/sgc001/

          last edited by 1 Reply Last reply Reply Quote 0
          • mclaincauseyM
            mclaincausey
            見習いボス
            Joined:

            Not that high, but I don't know that it much matters if you're outside of Japan, as returns are kind of off the table anyhow.

            Think it, be it.

            last edited by 1 Reply Last reply Reply Quote 0
            • Finn666F
              Finn666
              Joined:

              @Chris:

              Anyone have both Tricker's and Viberg boots?  I'm curious if I'd be the same size in the Tricker's Stow as I am in the Viberg Service Boot.

              hey chris…i'm a UK9 in viberg service boots (last 160, 2030, 2045, 310) and a UK8.5 in tricker's stow! hope this is any help...

              last edited by 1 Reply Last reply Reply Quote 0
              • tmgT
                tmg
                Joined:

                @Chris:

                Anyone have both Tricker's and Viberg boots?  I'm curious if I'd be the same size in the Tricker's Stow as I am in the Viberg Service Boot.

                Both my Trickers Stow and Malton are UK 10, fitting 5, and I'm a UK10E in my Viberg 50's Service boots (310 sprung toe last), Engineers (also 310) and Smokejumpers (160 last). There's  slightly more room around my toes in the 310 last, but it's in keeping with the boots and both Trickers are a much closer fit, similar to dress shoes.

                last edited by 1 Reply Last reply Reply Quote 0
                • Mild7M
                  Mild7
                  Joined:

                  Can anyone suggest a safe way for both my feet and the leather itself..  How to disinfect a pair of well used leather boots?

                  last edited by 1 Reply Last reply Reply Quote 0
                  • seawolfS
                    seawolf
                    Mod Squad
                    Joined:

                    I was just reading about this. Rubbing alcohol will work but you'll need to condition the leather afterwards.

                    “Good design is actually a lot harder to notice than poor design, in part because good designs fit our needs so well that the design is invisible” - Don Norman

                    @zeebeeleather

                    last edited by 1 Reply Last reply Reply Quote 0
                    • Mild7M
                      Mild7
                      Joined:

                      Thanks Seawolf.  I read that somewhere too.

                      So i'd need to condition the interior of the boot?

                      last edited by 1 Reply Last reply Reply Quote 0
                      • 4c4
                        4c
                        Banned
                        Joined:

                        White’s suggests using baking soda and water than a small amount LP (if smell is the problem)

                        last edited by 1 Reply Last reply Reply Quote 0
                        • Mild7M
                          Mild7
                          Joined:

                          alrighty then.  Thanks 4c

                          last edited by 1 Reply Last reply Reply Quote 0
                          • mclaincauseyM
                            mclaincausey
                            見習いボス
                            Joined:

                            I have a package that reads "retention" at the destination zip code on Japan's EMS tracking site. My understanding is this means that they attempted delivery and had to hold it. Since the delivery was to a business that was closed Saturday, my assumption was that they would attempt re-delivery Monday. It still reads retention as the latest status.

                            Any thoughts or similar experiences?

                            Think it, be it.

                            last edited by 1 Reply Last reply Reply Quote 0
                            • GilesG
                              Giles
                              IHUK Crew
                              Joined:

                              It could also mean you have duty to pay.

                              You may get better tracking info here:

                              http://www.track-trace.com/post

                              "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                              last edited by 1 Reply Last reply Reply Quote 0
                              • mclaincauseyM
                                mclaincausey
                                見習いボス
                                Joined:

                                Thanks–my hope is that duty was built in to the cost. I think Rakuten usually does this. I'll use this site!

                                Think it, be it.

                                last edited by 1 Reply Last reply Reply Quote 0
                                • Megatron1505M
                                  Megatron1505
                                  見習いボス
                                  Joined:

                                  Can't speak for the USA, but I have had to pay import and duty on just about everything I have ever bought through Rakuten. They do not factor this into the cost.

                                  Made in England, clothed in Japan, fed in America and drunk in Belgium !

                                  last edited by 1 Reply Last reply Reply Quote 0
                                  • Mild7M
                                    Mild7
                                    Joined:

                                    Same. I've paid duty on some imports to Australia from rakuten. I import for a living and can't understand how a vendor or consignor could ever build this into the cost of product.

                                    But.. This may differ in the USA. No 1st Hand knowledge there.

                                    last edited by 1 Reply Last reply Reply Quote 0
                                    • injunjackI
                                      injunjack
                                      見習いボス
                                      Joined:

                                      Are Gift Vouchers still available? I didn't see them in the Shop?

                                      last edited by 1 Reply Last reply Reply Quote 0
                                      • G
                                        grandmasterben
                                        Joined:

                                        I have no clue why I never get hit with customs. I seriously order so much shit from rakuten… Los Angeles ISC ftw

                                        last edited by 1 Reply Last reply Reply Quote 0
                                        • B
                                          beautiful_FrEaK
                                          Raw and Unwashed
                                          Joined:

                                          I think I saw some shops (not from Rakuten) offer a price with in-built customs. IIRC it was J.Crew or so. At least when you visited those shops they stop you and redirect you to a local page for your country (meaning all prices reflect the custom policy of your country).

                                          If the shop you bought from didn't do that, they didn't calculate that into their price. And that's about 99% shops I know.
                                          How should they factor in the customs when they don't know who is going to order from them and what the custom policy of said country is?

                                          last edited by 1 Reply Last reply Reply Quote 0
                                          • GilesG
                                            Giles
                                            IHUK Crew
                                            Joined:

                                            @injunjack:

                                            Are Gift Vouchers still available? I didn't see them in the Shop?

                                            Yes, please drop Paula a PM or email paula (at) ironheart.co.uk

                                            "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                                            last edited by 1 Reply Last reply Reply Quote 0
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