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    Iron Heart Fall/Winter 2025 Collection Preview - Now Live

    SHIPPING

    The Resource Centre
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    • J
      jabber
      Joined:

      As for Czech Republic and Prague as my location, UPS guys are great. Always call my mobile phone beforehand attempted delivery, willing to solve any and every possible situation, meet elsewhere in town, whatever (one guy is super great, so great, I gave him my homemade marmelades for his kids).
      Its quite surprise for me to hear this swedish hassle, everything came to me from Caliroots, SNS via UPS with no problems.
      Anyway, EMS is reliable always and everywhere, bonus is Saturday and Sunday delivery in my country.

      Cheers, Martina

      last edited by 1 Reply Last reply Reply Quote 0
      • FridayF
        Friday
        Joined:

        @bagley920:

        @Finn666:

        why should he scam me?…i´m the one sending the package right!?

        Happens all the time Finn. That's a majority of my job. Stolen credit cards are used all the time to order products and ship them anywhere. Africa is a huge scam.

        Yeahh… Feck those scammers!! It effects everyone especially those expats who stays or works here in Africa, me included.... :o But for me who ever willing to accept my business gets my money  ::) Thanks G!!

        But the reality is scammers are all over.. As long as you do reference check properly it shouldnt be a problem.

        Now back to shipping... My experience selling and buying EMS is the best option. The most it takes me 4-7 days max. Cant give verdits on parcel pro ( UK EMS ) as my parcel has yet to arrive.  😢

        Tough, heavy and ready! = IRON HEART

        ~Shinici Haraki~

        last edited by 1 Reply Last reply Reply Quote 0
        • MattM
          Matt
          見習いボス
          Joined:

          Is it possible to waive the signature requirement for UPS if we don't mind having the package left @ the door or is that a standard w/ the shipping agreement?  If that isn't possible, can we request it be held @ the UPS facility?  I'm trying to avoid the likely one day delay that will occur when no one is home to accept the package.  Especially if it's on Friday which could turn into a full weekend delay.

          last edited by 1 Reply Last reply Reply Quote 0
          • GilesG
            Giles
            IHUK Crew
            Joined:

            We can waive signature, but you need to tell us before we ship (probably best in the comments field when checking out).  And we will not accept responsibility for the package not turning up if no signature is requested.  We are equally happy to send to alternative addresses for our regulars…..

            "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

            last edited by 1 Reply Last reply Reply Quote 0
            • bagley920B
              bagley920
              Joined:

              If the package is labeled as a signature required, that can not be waived. You can request the package be held or delivered to an alternate location with the My Choice program. As Giles said, as well, if UPS leaves your package, they are not responsible for it.

              If I am not I, who will be? -Henry David Thoreau

              last edited by 1 Reply Last reply Reply Quote 0
              • MattM
                Matt
                見習いボス
                Joined:

                Of course, the rules are there for a reason.  I'm no anarchist.  It's just that I live in a pretty quaint neighborhood and my UPS guys is a regular so he just opens up the door and shoves it in there.  It's pretty out of the way.  I just hate rushing home to get there early and missing him by a half hour then having to wait until the next day to get it sorted out.

                last edited by 1 Reply Last reply Reply Quote 0
                • bagley920B
                  bagley920
                  Joined:

                  You could write a letter and leave it on your door explaining that you will take responsibility. Some drivers will take that as a signature. Worth a shot. Leave your name and phone number and tell them to call with questions. If you like far out, trust me, they don't want to come back unless they have to.

                  If I am not I, who will be? -Henry David Thoreau

                  last edited by 1 Reply Last reply Reply Quote 0
                  • MattM
                    Matt
                    見習いボス
                    Joined:

                    Very helpful, thanks.

                    last edited by 1 Reply Last reply Reply Quote 0
                    • bagley920B
                      bagley920
                      Joined:

                      Resident UPS employee haha

                      If I am not I, who will be? -Henry David Thoreau

                      last edited by 1 Reply Last reply Reply Quote 0
                      • Finn666F
                        Finn666
                        Joined:

                        shipped something to indonesia for the first time today (certified shipping!)…wonder how that´s going to turn out!  :-\

                        last edited by 1 Reply Last reply Reply Quote 0
                        • patchP
                          patch
                          Joined:

                          Anyone know roughly how much to ship a fairly heavy leather biker jacket to Canada from uk ? I haven't got time to weigh it right now but need to give someone an estimate .

                          last edited by 1 Reply Last reply Reply Quote 0
                          • JCar2666J
                            JCar2666
                            Joined:

                            Wish I could help you there patch.  Just wanted to say how pleasantly surprised I was as to how quickly my first IH package got here.  UK to Boston, MA in 2 days.

                            last edited by 1 Reply Last reply Reply Quote 0
                            • FridayF
                              Friday
                              Joined:

                              @patch:

                              Anyone know roughly how much to ship a fairly heavy leather biker jacket to Canada from uk ? I haven't got time to weigh it right now but need to give someone an estimate .

                              You can manually check the here

                              http://www.canadapost.ca/cpotools/apps/far/personal/findARate?execution=e3s1

                              Cheerss.

                              Tough, heavy and ready! = IRON HEART

                              ~Shinici Haraki~

                              last edited by 1 Reply Last reply Reply Quote 0
                              • GimpKidG
                                GimpKid
                                Joined:

                                Anyone have experience getting a package via Colissimo, the French courier, to the US? Does it get transferred to USPS? I paid like 21 euros for a "registered" parcel so I'm curious what to expect.

                                last edited by 1 Reply Last reply Reply Quote 0
                                • SimoonS
                                  Simoon
                                  Joined:

                                  Hi',

                                  I ship some package from France to world in colissimo. Sneakers most of time. Packages weight is between 1.8kg and 3kg when i ship two pairs. Costs are between 38€ and 60€ !!!! It's the economic way yet. You only can track your parcel on colissimo.fr i think. What are the first letters of your tracking number?

                                  last edited by 1 Reply Last reply Reply Quote 0
                                  • GimpKidG
                                    GimpKid
                                    Joined:

                                    The guy I bought from didn't give me a tracking number, unfortunately. I'll wait a few days and see what happens. I'm just glad someone uses them and has okay experiences. I'll update when I know more.

                                    Thanks Simoon.

                                    last edited by 1 Reply Last reply Reply Quote 0
                                    • Morose_PenguinM
                                      Morose_Penguin
                                      Raw and Unwashed
                                      Joined:

                                      Starting to worry slightly…

                                      Parcel tracking details
                                      Progress of the parcel you've enquired about is displayed below.
                                      Status: Advised
                                      Parcel tracks:
                                      Date Time Location Tracking Event
                                      09-05-2012 22:12 Delivery Agent - LOS ANGELES AMU Forwarded for export
                                      08-05-2012 06:42 Delivery Agent - UNITED STATES AMERICA Collected from customer

                                      Still, I'll give it a few more days before I send off an email or two.

                                      last edited by 1 Reply Last reply Reply Quote 0
                                      • BlackheartB
                                        Blackheart
                                        Joined:

                                        MP, clearing export customs here in LA can take up to a week…Sit tight. 😉

                                        last edited by 1 Reply Last reply Reply Quote 0
                                        • Morose_PenguinM
                                          Morose_Penguin
                                          Raw and Unwashed
                                          Joined:

                                          😞 Ok, thanks for the info Blackheart :).

                                          last edited by 1 Reply Last reply Reply Quote 0
                                          • BlackheartB
                                            Blackheart
                                            Joined:

                                            You're very welcome! 🙂

                                            last edited by 1 Reply Last reply Reply Quote 0
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