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    Iron Heart Fall/Winter 2025 Collection Preview - Now Live

    There's no Such Thing as a Stupid Question

    Some Really Boring (but useful) and Some Really Interesting Stuff!
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    • AlexA
      Alex
      IHUK Crew
      Joined:

      @Shoreman:

      I’m never there for delivery and getting to depot within UPS’s hours of operation when I am available is a pretty big inconvenience. But I know that is a “me” problem.

      We can deliver to your work, or remove the signature requirement if that helps.

      last edited by 1 Reply Last reply Reply Quote 0
      • ShoremanS
        Shoreman
        Joined:

        @Alex:

        @Shoreman:

        I’m never there for delivery and getting to depot within UPS’s hours of operation when I am available is a pretty big inconvenience. But I know that is a “me” problem.

        We can deliver to your work, or remove the signature requirement if that helps.

        Yes, I suppose that is an option. Though, I do prefer to keep my personal life separate from my work life. Thanks for talking it through.

        Meek, mild and dishonest with a special place in Hell.

        last edited by 1 Reply Last reply Reply Quote 0
        • GilesG
          Giles
          IHUK Crew
          Joined:

          And Parcelforce (EMS) cost us 3x (yes 3 times) as much as sending via UPS, that is why we are prepared to pay any duties levied on UPS shipments

          "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

          last edited by 1 Reply Last reply Reply Quote 0
          • ShoremanS
            Shoreman
            Joined:

            @Giles:

            And Parcelforce (EMS) cost us 3x (yes 3 times) as much as sending via UPS, that is why we are prepared to pay any duties levied on UPS shipments

            Ah, well, that makes perfect sense. Thanks, guys.

            Meek, mild and dishonest with a special place in Hell.

            last edited by 1 Reply Last reply Reply Quote 0
            • ShoremanS
              Shoreman
              Joined:

              Any one have experience using a UPS Access Point? What is the process for having a personal parcel delivered to one?

              Meek, mild and dishonest with a special place in Hell.

              last edited by 1 Reply Last reply Reply Quote 0
              • AdamJA
                AdamJ
                IHUK Crew
                Joined:

                @Shoreman We have a number of customers who have items delivered to UPS Access points. Time they'll hold packages often varies but with usually flexible opening hours it's a good alternative to planning being at your home when the driver comes!

                We mark the shipment for the attention of the customer meaning proof of ID is required to collect. There are plenty of locations near you. You can search them all here.

                The devil is in the detail..

                last edited by 1 Reply Last reply Reply Quote 0
                • ShoremanS
                  Shoreman
                  Joined:

                  @AdamJ:

                  @Shoreman We have a number of customers who have items delivered to UPS Access points. Time they'll hold packages often varies but with usually flexible opening hours it's a good alternative to planning being at your home when the driver comes!

                  We mark the shipment for the attention of the customer meaning proof of ID is required to collect. There are plenty of locations near you. You can search them all here.

                  Ah! Sounds promising…So, if I use my work address as the initial delivery address but prefer to have the parcel delivered to an Access Point, a picture ID, regardless of home address, will suffice for pick-up?

                  Meek, mild and dishonest with a special place in Hell.

                  last edited by 1 Reply Last reply Reply Quote 0
                  • AlexA
                    Alex
                    IHUK Crew
                    Joined:

                    You may be asked to prove you work there, with a business card or something. That is down to your local office though

                    last edited by 1 Reply Last reply Reply Quote 0
                    • ShoremanS
                      Shoreman
                      Joined:

                      @Alex:

                      You may be asked to prove you work there, with a business card or something. That is down to your local office though

                      That won't be a problem. I'll pop in and ask, just to make sure. Thanks, guys.

                      Meek, mild and dishonest with a special place in Hell.

                      last edited by 1 Reply Last reply Reply Quote 0
                      • BD81B
                        BD81
                        Iron Heart Deity
                        Joined:

                        Any one in canada have recent experience with ups from IHUK ? Duties, taxes etc? Want to place an order but don't want to get robbed. I know denimio uses ems and i have never got hit with any additional charges. Hoping IHUK is similar.

                        R.I.P. Filthy🤘

                        last edited by 1 Reply Last reply Reply Quote 0
                        • AlexA
                          Alex
                          IHUK Crew
                          Joined:

                          We ship as sold, but we ship to Canada duty paid by the shipper.

                          last edited by 1 Reply Last reply Reply Quote 0
                          • BD81B
                            BD81
                            Iron Heart Deity
                            Joined:

                            @Alex:

                            We ship as sold, but we ship to Canada duty paid by the shipper.

                            I have been told this a few times…. i am trying to figure out if there is any other fees as well like brokerage fee or some other ridiculous money grabs haha

                            R.I.P. Filthy🤘

                            last edited by 1 Reply Last reply Reply Quote 0
                            • Paul9221P
                              Paul9221
                              啓蒙家
                              Joined:

                              Do any of you have a method for keeping your jacket collars from going flat?  I have this problem, especially on my cord. type IIIs.

                              Blanket-line all the things!!!

                              last edited by 1 Reply Last reply Reply Quote 0
                              • J
                                Jett129
                                見習いボス
                                Joined:

                                When I put them on a hanger,I button the first few buttons. I’ve definitely found that to help. Do it with shirts as well.

                                last edited by 1 Reply Last reply Reply Quote 0
                                • Paul9221P
                                  Paul9221
                                  啓蒙家
                                  Joined:

                                  @Jett129:

                                  When I put them on a hanger,I button the first few buttons. I’ve definitely found that to help. Do it with shirts as well.

                                  That's a good tip!  I'll make sure do that when I get home. I'd love to hear a solution for my presently limp collars though 🙂

                                  Blanket-line all the things!!!

                                  last edited by 1 Reply Last reply Reply Quote 0
                                  • J
                                    Jett129
                                    見習いボス
                                    Joined:

                                    Not really sure what you mean by limp collars. Maybe you could post a picture. There’s got to be some kind of Viagra joke here,but I can’t come up with it.

                                    last edited by 1 Reply Last reply Reply Quote 0
                                    • Paul9221P
                                      Paul9221
                                      啓蒙家
                                      Joined:

                                      @Jett129:

                                      Not really sure what you mean by limp collars. Maybe you could post a picture. There’s got to be some kind of Viagra joke here,but I can’t come up with it.

                                      I know, I was fighting the urge to make the joke 🙂

                                      I'll post a pic tomorrow. Still at work and it's gonna be a long night.

                                      Blanket-line all the things!!!

                                      last edited by 1 Reply Last reply Reply Quote 0
                                      • gaseousclayG
                                        gaseousclay
                                        Joined:

                                        @Paul9221:

                                        Do any of you have a method for keeping your jacket collars from going flat?  I have this problem, especially on my cord. type IIIs.

                                        No. I put my jackets on hangers and they all get the flattened collars. My guess is that it’s because they’re all up against each other and I don’t give them any space. I don’t know that buttoning them would help in my case. I need a bigger closet

                                        Sent from my iPhone using Tapatalk

                                        WTB:
                                        IHSH-129 size L (blue)
                                        IHSH-19

                                        last edited by 1 Reply Last reply Reply Quote 0
                                        • SkinnyHeartS
                                          SkinnyHeart
                                          Joined:

                                          Hi I'm still a raw denim rookie. I wondered if heavy rain will affect/ruin the fade?
                                          Thanks.

                                          I don't know what I am doing

                                          last edited by 1 Reply Last reply Reply Quote 0
                                          • neph93N
                                            neph93
                                            見習いボス
                                            Joined:

                                            @SkinnyHeart:

                                            Hi I'm still a raw denim rookie. I wondered if heavy rain will affect/ruin the fade?
                                            Thanks.

                                            It will not, don’t worry.

                                            “Some of those that work forces
                                            Are the same that burn crosses”

                                            • Virginia Woolf
                                            last edited by 1 Reply Last reply Reply Quote 0
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