Website Issues - DDoS Attack

[Alex]

Santa Claus has brought us a lump of coal in the shape of a sustained DDoS attack by bots over the weekend, the website has been slower than usual, sometimes unusable. This seems to have continued into today, so apologies if your experience has been impacted. We are working on it.

[endo]

suckers

[Karol]

Christmas and the new year are traditionally the time of elevated activity from those f*** .
I can’t even remember when was the last time that nothing happened around this time

[Daniel San]

[DrPat]

I wonder what would motivate someone to choose Iron Heart as the target of a DoS attack. Political activism and business competition don’t make much sense.

Good luck solving this!

[Alex]

@DrPat Thats pretty much what I always say, too

[seawolf]

I was wondering why I was having so much trouble lately. I thought it was just my shitty internet connection. Hope you’re not too negatively impacted by this!

[Giles]

@seawolf said in Website Issues - DDoS Attack:

Hope you’re not too negatively impacted by this!

I cant see how we wont. Customers get pissed off and give up, the back end which is what we use to process orders is extremely slow, so that means it takes longer to process and ship orders....

[yannis]

There is definitely an issue with the purchasing site. The forum works fine but when I go to purchase something I cannot even login. Is just sitting there. Hope you guys are able to resolve it quickly.

[Giles]

We run the forum on a different platform. That is deliberate, so we dont lose everything at the same time.....

[jtaylor69]

@yannis are you okay to try again? We've put in place some changes to mitigate the issues we've been seeing and so you should be able to checkout once again. Thanks!

[Danimal506]

Website seems to be working smooth right now. Hopefully it’s fixed?

[mclaincausey]

Of all the targets for something like that, a family business that does right by its customers. So sorry for this undeserved attack.

[yannis]

I can get in now. Looks like it's fixed

[Alex]

Guys, there are still many issues ongoing I am so sorry. Below are some screenshots of things that we have 'forced' ourselves, if you experience anything similar, know its related and we are working on it. Sorry for the inconvenience

[louisbosco]

experience this on my old MacBook Pro a week ago before I changed it.

I usually leave the tab open for the forum and refresh. but every now and then it asks to validate that I'm not a robot. after that however, it sends me to 404 forbidden. with that said, I used to run 1.1.1.1 DNS on the old MacBook Pro, not sure if that DNS domain had anything to do with me getting blocked and having to start a new tab.

have not tried it on my new MacBook Pro, and the refreshes seem to be working okay while leaving the tab open.

[Alex]

@louisbosco we put some strict stuff in place to block Chinese IPs, but I think that they also impacted Sing as there are known data centres there that Chinese bad actors have used before. We’ve relaxed things now to make it easier for Singaporeans after testing with Johnny Good Label

[jfox1980]

BOTS stands for (B)itches(O)n(T)his(S)ite!"

[Chap]

Ironhearteu.com seems to have some issues

[ZackB]

@louisbosco saw this Additionally, 1.1. 1.1 is blocked on many networks and by multiple ISPs because the simplicity of the address means that it was previously often used inappropriately for testing purposes and not legitimate use.

We used to use googles 8.8. 8.8 as our dns if others weren’t working.