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    Spring/Summer 2026 Collection Preview - Now Live

    Random questions to which you seek an answer

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    • hjl360H
      hjl360
      Raw and Unwashed
      Joined:

      How long is given after an item is delivered to make a return?

      Unless I am mistaken this isn't stated in the return policy section of the website.

      last edited by Tago MagoT 1 Reply Last reply Reply Quote 0
      • Tago MagoT
        Tago Mago
        Mod Squad
        @hjl360
        Joined:

        @hjl360

        IMG_6650.jpeg

        It’s on the product page, but not in the return policy as far as I can tell. @AdamJ can this be updated?

        last edited by Tago Mago AdamJA hjl360H 2 Replies Last reply Reply Quote 1
        • AdamJA
          AdamJ
          IHUK Crew
          @Tago Mago
          Joined:

          @Tago-Mago @hjl360 probably useful information to have in the returns section I'd say.......

          The devil is in the detail..

          last edited by 1 Reply Last reply Reply Quote 3
          • hjl360H
            hjl360
            Raw and Unwashed
            @Tago Mago
            Joined:

            @Tago-Mago ah! Knew I'd seen a number somewhere. Thank you

            last edited by 1 Reply Last reply Reply Quote 0
            • T4920T
              T4920
              見習いボス
              Joined:

              Having never owned a pair of boots with exposed stitching on the sole before these, unsure if I should be concerning about these stitches perishing after a month of wear.

              Will it pose any risk to the structural integrity of the boot?

              PXL_20260212_090944568.MP.jpg

              “𝑁𝑒𝑣𝑒𝑟 𝑙𝑒𝑡 𝑡ℎ𝑒 𝑓𝑢𝑡𝑢𝑟𝑒 𝑑𝑖𝑠𝑡𝑢𝑟𝑏 𝑦𝑜𝑢. 𝑌𝑜𝑢 𝑤𝑖𝑙𝑙 𝑚𝑒𝑒𝑡 𝑖𝑡, 𝑖𝑓 𝑦𝑜𝑢 ℎ𝑎𝑣𝑒 𝑡𝑜, 𝑤𝑖𝑡ℎ 𝑡ℎ𝑒 𝑠𝑎𝑚𝑒 𝑤𝑒𝑎𝑝𝑜𝑛𝑠 𝑜𝑓 𝑟𝑒𝑎𝑠𝑜𝑛 𝑤ℎ𝑖𝑐ℎ 𝑡𝑜𝑑𝑎𝑦 𝑎𝑟𝑚 𝑦𝑜𝑢 𝑎𝑔𝑎𝑖𝑛𝑠𝑡 𝑡ℎ𝑒 𝑝𝑟𝑒𝑠𝑒𝑛𝑡.”

              last edited by todyT N 2 Replies Last reply Reply Quote 0
              • todyT
                tody
                啓蒙家
                @T4920
                Joined:

                @T4920 nope, that's normal.

                last edited by 1 Reply Last reply Reply Quote 1
                • N
                  NickD
                  The Unwoven
                  @T4920
                  Joined:

                  @T4920

                  It's normal - the stitches should be lock stitches and there should be plenty of glue in there.

                  Are they genuine Dainite soles? I've never seen a pair that worn after only one month, you must walk a lot!

                  last edited by T4920T 1 Reply Last reply Reply Quote 1
                  • T4920T
                    T4920
                    見習いボス
                    @NickD
                    Joined:

                    @NickD yes, dainite on a pair of Tricker's boot from Rivet and Hide.

                    I walk roughly 15-20k steps a day.

                    “𝑁𝑒𝑣𝑒𝑟 𝑙𝑒𝑡 𝑡ℎ𝑒 𝑓𝑢𝑡𝑢𝑟𝑒 𝑑𝑖𝑠𝑡𝑢𝑟𝑏 𝑦𝑜𝑢. 𝑌𝑜𝑢 𝑤𝑖𝑙𝑙 𝑚𝑒𝑒𝑡 𝑖𝑡, 𝑖𝑓 𝑦𝑜𝑢 ℎ𝑎𝑣𝑒 𝑡𝑜, 𝑤𝑖𝑡ℎ 𝑡ℎ𝑒 𝑠𝑎𝑚𝑒 𝑤𝑒𝑎𝑝𝑜𝑛𝑠 𝑜𝑓 𝑟𝑒𝑎𝑠𝑜𝑛 𝑤ℎ𝑖𝑐ℎ 𝑡𝑜𝑑𝑎𝑦 𝑎𝑟𝑚 𝑦𝑜𝑢 𝑎𝑔𝑎𝑖𝑛𝑠𝑡 𝑡ℎ𝑒 𝑝𝑟𝑒𝑠𝑒𝑛𝑡.”

                    last edited by 1 Reply Last reply Reply Quote 1
                    • endoE
                      endo
                      見習いボス
                      Joined:

                      I don't understand why people say 'dad jokes'. We were already making jokes like that when we were 10.

                      si tacuisses

                      last edited by J 1 Reply Last reply Reply Quote 1
                      • northsouthdenimguyN
                        northsouthdenimguy
                        啓蒙家
                        Joined:

                        They’re not dad jokes. They’re evolutionary proof that shame dies before we do

                        @selveldgesteps

                        last edited by 1 Reply Last reply Reply Quote 1
                        • J
                          Jett129
                          見習いボス
                          @endo
                          Joined:

                          @endo Bescause in their current incarnation they’re used by Dads to deliberately annoy their children. You can tell how well the joke did by the resulting groaning and eye rolling. Why can’t you play cards in the Jungle?…Too many Cheetahs! Sometimes they also contain a clever play on words. What did the ocean say to the beach?…Nothing,It just Waved. Probably more of an answer than you bargained for.

                          last edited by 1 Reply Last reply Reply Quote 2
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