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Iron Heart Fall/Winter 2025 Collection Preview - Now Live

There's no Such Thing as a Stupid Question

Some Really Boring (but useful) and Some Really Interesting Stuff!
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  • D
    DrBabyhorse
    Joined: 28 Dec 2012

    @Matty123:

    However… he did pay for shipping and got nothing right? So Shipping was reimbursed? I don’t see big deal.

    It’s hard to say since we don’t know what really happened. Assuming the “seller” did actually ship the denim, then this seems like an unfortunate situation for all envolved. Lesson learned for everybody. But if the “seller” never shipped anything, regardless of whether or not the “buyer” paid for tracking, then this is just plain dishonest. In any case, the stakes were low. I think you can chalk it up as a win given the outcome. Always get tracking.

    Sent from my iPhone using Tapatalk

    last edited by 27 Nov 2018, 01:07 1 Reply Last reply Reply Quote 0
    • C
      Chris
      Raw and Unwashed
      Joined: 28 Jun 2010

      So the manufacturer shipped 10 yards of fabric (without payment) that disappeared somewhere in international transit.  Now they have to pay for something that isn't their fault?

      Yeah, this is what makes people hate PayPal.  But since it's a faceless company that got screwed over, no big deal, I guess.

      last edited by 27 Nov 2018, 02:11 1 Reply Last reply Reply Quote 0
      • S
        Sreeni
        Joined: 22 Aug 2014

        A few points –

        1. It was the seller who proposed to free 8 yards if I could write a few good things about him on networks like Twitter, Instagram, and Reddit. From his perspective, he was giving away a few remaining yards of fabric to get a little attention on the internet. And the seller doesn't have a lot of presence on the internet.

        2. I was happy to find someone who didn't have a Minimum Order Quantity. So I was willing to pay the price of the fabric.

        3. It was the postal company which lost the package. The seller should be claiming compensation from them, IMO. There must be some compensation, albeit low, for non-delivery where tracking hasn't been enabled.

        4. I spent more than three months chasing the seller. I was even ready for any deal for lighter fabrics as long as I got some discount for the money I had lost. I had to escalate it simply because I didn't hear anything from the seller and it was over 120 days since the transaction. I did my best to settle this amicably.

        5. According to PayPal's rules, the buyer is protected in case of non-delivery. It makes no mention of tracking.  https://www.paypal.com/in/webapps/mpp/paypal-buyer-protection

        6. Finally, it was the seller who offered me the option of shipping without tracking. It was he who chose the Postal Company which lost the package.

        I rest my case. Thank you!

        last edited by 27 Nov 2018, 03:35 1 Reply Last reply Reply Quote 0
        • B
          BD81
          Iron Heart Deity
          Joined: 11 Jan 2019

          Can Anyone in canada give me an idea on how much i am going to get dinged on import fees for 2 to 3 pairs of pants?

          R.I.P. Filthy🤘

          last edited by 21 Feb 2019, 20:55 1 Reply Last reply Reply Quote 0
          • N
            neph93
            見習いボス
            Joined: 18 Aug 2014

            @BD81:

            Can Anyone in canada give me an idea on how much i am going to get dinged on import fees for 2 to 3 pairs of pants?

            @theorocks ?

            “Some of those that work forces
            Are the same that burn crosses”

            • Virginia Woolf
            last edited by 21 Feb 2019, 21:34 1 Reply Last reply Reply Quote 0
            • S
              Shoreman
              Joined: 23 Jun 2014

              @BD81:

              Can Anyone in canada give me an idea on how much i am going to get dinged on import fees for 2 to 3 pairs of pants?

              Are you importing the pants into Canada? If so, total damage will depend on the overall declared value of the items and method of shipment. Anything over a declared value of $50 and you’re looking at whatever your provincial sales tax is + federal and, if it’s being shipped by one of the big three (UPS, Fed EX, DHL) you can tack on an additional brokerage fee, which can vary. (Again, a % of the declared value of the shipment.)

              Meek, mild and dishonest with a special place in Hell.

              last edited by 21 Feb 2019, 23:34 1 Reply Last reply Reply Quote 0
              • G
                Giles
                IHUK Crew
                Joined: 22 Sept 2009

                If importing from IHUK, there should be no import tax as we are covered by the CETA agreement.

                "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                last edited by 22 Feb 2019, 03:20 1 Reply Last reply Reply Quote 0
                • P
                  peregrine
                  Haraki san Student
                  Joined: 15 Apr 2017

                  @BD81:

                  Can Anyone in canada give me an idea on how much i am going to get dinged on import fees for 2 to 3 pairs of pants?

                  It's highway robbery. About half of the time customs dings me for 17% duty, 5% GST and 10% PST on the declared value plus a $10 handling fee. The rest get through with no fees.

                  last edited by 22 Feb 2019, 04:04 1 Reply Last reply Reply Quote 0
                  • G
                    Giles
                    IHUK Crew
                    Joined: 22 Sept 2009

                    We now send Canadian shipments via UPS and mark the shipment "as sender pays any taxes and duty", so there should be no taxes paid by the receiver

                    "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                    last edited by 22 Feb 2019, 06:56 1 Reply Last reply Reply Quote 0
                    • S
                      Shoreman
                      Joined: 23 Jun 2014

                      Dang. Parcelforce was a dream.

                      Meek, mild and dishonest with a special place in Hell.

                      last edited by 22 Feb 2019, 09:29 1 Reply Last reply Reply Quote 0
                      • A
                        Alex
                        IHUK Crew
                        Joined: 28 Sept 2009

                        @Shoreman:

                        Dang. Parcelforce was a dream.

                        Presumably a faster service where there is no risk of you paying tax or duty is better?

                        last edited by 22 Feb 2019, 09:34 1 Reply Last reply Reply Quote 0
                        • S
                          Shoreman
                          Joined: 23 Jun 2014

                          I’m never there for delivery and getting to a depot within UPS’s hours of operation when I am available is a pretty big inconvenience. But I know that is a “me” problem.

                          Edit: Unless something has changed in how IHUK fills out the paperwork, Parcelforce would get my parcels to me within a couple of days and, well, with respect to tax and duty, that hasn’t really been a problem…  😶

                          Meek, mild and dishonest with a special place in Hell.

                          last edited by 22 Feb 2019, 09:39 1 Reply Last reply Reply Quote 0
                          • A
                            Alex
                            IHUK Crew
                            Joined: 28 Sept 2009

                            @Shoreman:

                            I’m never there for delivery and getting to depot within UPS’s hours of operation when I am available is a pretty big inconvenience. But I know that is a “me” problem.

                            We can deliver to your work, or remove the signature requirement if that helps.

                            last edited by 22 Feb 2019, 09:42 1 Reply Last reply Reply Quote 0
                            • S
                              Shoreman
                              Joined: 23 Jun 2014

                              @Alex:

                              @Shoreman:

                              I’m never there for delivery and getting to depot within UPS’s hours of operation when I am available is a pretty big inconvenience. But I know that is a “me” problem.

                              We can deliver to your work, or remove the signature requirement if that helps.

                              Yes, I suppose that is an option. Though, I do prefer to keep my personal life separate from my work life. Thanks for talking it through.

                              Meek, mild and dishonest with a special place in Hell.

                              last edited by 22 Feb 2019, 10:28 1 Reply Last reply Reply Quote 0
                              • G
                                Giles
                                IHUK Crew
                                Joined: 22 Sept 2009

                                And Parcelforce (EMS) cost us 3x (yes 3 times) as much as sending via UPS, that is why we are prepared to pay any duties levied on UPS shipments

                                "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                                last edited by 22 Feb 2019, 11:25 1 Reply Last reply Reply Quote 0
                                • S
                                  Shoreman
                                  Joined: 23 Jun 2014

                                  @Giles:

                                  And Parcelforce (EMS) cost us 3x (yes 3 times) as much as sending via UPS, that is why we are prepared to pay any duties levied on UPS shipments

                                  Ah, well, that makes perfect sense. Thanks, guys.

                                  Meek, mild and dishonest with a special place in Hell.

                                  last edited by 22 Feb 2019, 12:13 1 Reply Last reply Reply Quote 0
                                  • S
                                    Shoreman
                                    Joined: 23 Jun 2014

                                    Any one have experience using a UPS Access Point? What is the process for having a personal parcel delivered to one?

                                    Meek, mild and dishonest with a special place in Hell.

                                    last edited by 1 Mar 2019, 13:14 1 Reply Last reply Reply Quote 0
                                    • AdamJA
                                      AdamJ
                                      IHUK Crew
                                      Joined: 29 Jun 2017

                                      @Shoreman We have a number of customers who have items delivered to UPS Access points. Time they'll hold packages often varies but with usually flexible opening hours it's a good alternative to planning being at your home when the driver comes!

                                      We mark the shipment for the attention of the customer meaning proof of ID is required to collect. There are plenty of locations near you. You can search them all here.

                                      The devil is in the detail..

                                      last edited by 1 Mar 2019, 13:41 1 Reply Last reply Reply Quote 0
                                      • S
                                        Shoreman
                                        Joined: 23 Jun 2014

                                        @AdamJ:

                                        @Shoreman We have a number of customers who have items delivered to UPS Access points. Time they'll hold packages often varies but with usually flexible opening hours it's a good alternative to planning being at your home when the driver comes!

                                        We mark the shipment for the attention of the customer meaning proof of ID is required to collect. There are plenty of locations near you. You can search them all here.

                                        Ah! Sounds promising…So, if I use my work address as the initial delivery address but prefer to have the parcel delivered to an Access Point, a picture ID, regardless of home address, will suffice for pick-up?

                                        Meek, mild and dishonest with a special place in Hell.

                                        last edited by 1 Mar 2019, 14:07 1 Reply Last reply Reply Quote 0
                                        • A
                                          Alex
                                          IHUK Crew
                                          Joined: 28 Sept 2009

                                          You may be asked to prove you work there, with a business card or something. That is down to your local office though

                                          last edited by 1 Mar 2019, 14:37 1 Reply Last reply Reply Quote 0
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