Random Rants

[louisbosco]

@Matt Perth had it for a few years about 20 years ago than canned it because it was stupid. now only our eastern states mingle in that nonsense

[endo]

@mclaincausey said in Random Rants:

when we were an agrarian nation burning whale blubber to see at night

aren't you any more?

[mclaincausey]

@endo said in Random Rants:

@mclaincausey said in Random Rants:

when we were an agrarian nation burning whale blubber to see at night

aren't you any more?

Now we’re just

an agrarian nation burning whale blubber to see at night

[endo]

@mclaincausey said in Random Rants:

Now we’re just

an agrarian nation burning whale blubber to see at night

IMO you're fine people, most many of you (got family in the states and have been over there many times in the last 35 yrs or so)

[SKT]

@endo My experience tells me that this is generous of you to say

[sabergirl]

@endo your data may be skewed by the quality of company you keep. As an American who has worked in food service, hospitality and other public-facing jobs for twenty+ years, I can assure you that we are pretty much the worst

[endo]

Sorry for making this fuzz, my beloved american friends. Before we leave this topic, let me say that during my trips through the US (I've been to 22 states, solely CONUS unfortunately) I've made some of the nicest and only few not-so-nice encouters with other people. Certainly left out some rough spots.

[mclaincausey]

[tody]

Here's an interesting cover version of that song. The singer is a fairly famous tv celebrity in Germany nowadays:

[Seul]

Paying nearly 60€ to send a package only for the bloody postoffice to be closed for no obvious reason. And they wonder why most folk prefer courier services such as DPD and PostNL here...

[ROman]

@endo Whether you've been to North Carolina or not in the 22 state count, your always invited here.

[endo]

no @ROman unfortunately not so far, but thank you and I would certainly do so (and hope for a nice glas of good red wine with you)

[ROman]

@endo I probably have 200 + bittles for you to choose from.

[ROman]

bottles

[endo]

on my way

[Giles]

@ROman said in Random Rants:

@endo I probably have 200 + bittles for you to choose from.

But I obviously now only have 197 left

[Matt]

I like bittles.

[endo]

you'll take the bittles, I'll get the bottles

[Kasi]

Ok

This not attack at any company that provides the service or sales.

But honestly getting your goods delivered to your door step with out any hassle is one thing.

I have use many shipping companies over time of buying goods and sending.

This one is a strange one. Where the driver takes the piss out of you.

I ordered from Iron Heart, as I loved the brand more than anything as you know
my passion for this brand.

My package went out Wednesday, to deliver next day Thursday to my home address

Guess what this driver did the amazing thing decided not delivered the package.
Driver name Lazlo
Attempt delivery in Random places

Day 1

Halfords car park

You wasn’t home..

I rang customer service, explained everything.

The delivery company rang back within hour, sorry for the confusion I will get driver delivery today wait till 7pm.

Didn’t come.

Next day 2 loaded on the van

Oh he did it again.
I live on the main road

I got very annoyed went to the depot had it out with manager, said me
to strict orders to the driver will come within the hour by 4pm didn’t come

Rang courier service the driver coming by 5.30pm
Didn’t come rang again 7.30pm didn’t come.

Saturday morning..
Straight to the depot told them it bullshit
cause by the driver.

Gave me 12pm VIP service will get it out to today by another driver.

Bloody marvellous didn’t come back to depot again, they knew how piss off I was.

Found the parcel hand it over to me.
as Lazlo put on the parcel wrong post code. The address was correct printed

To avoid delivery at all costs and ignored boss orders.

I said to the manager if I am using your service basically I’m paying your wages.
Don’t take the piss

I have put a complaint.

The company reply

Hello Mohammed,

Thank you for contacting the DPD Group regarding your experience.  Firstly, please allow me to introduce myself.  My name is Elizabeth and I work on the complaints Team of DPD, which acts on behalf of our directors.

In reading your feedback, I can understand your frustration with not receiving your item on the expected delivery date.

I have addressed your complaint with our Middleton depot and they will now take this up with the driver and the appropriate action will be taken. No further feedback can be provided as this action is internal, in line with our strict policies and procedures, as such, this must remain confidential.

I must stress that we treat our complaints very seriously and we do not condone poor performance. We are proud of our public image, I would like to thank you for bringing this to our attention. We can only improve on the service we provide by providing feedback to our managers for review with our drivers.

?Again, please accept my sincere apologies for the service from this driver, this is not the excellent service we do strive to provide and we will investigate and take further action.

Kind regards
Elizabeth
DPD Complaint team

That’s all for now

@Giles @goosehd

I don’t know if there is a title for this kind of outcome.

[goosehd]

@Kasi moved to random rants…