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    Iron Heart Fall/Winter 2025 Collection Preview - Now Live

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    • mclaincauseyM
      mclaincausey
      見習いボス
      Joined:

      Thank you—I was not angling for you to get involved and it is not your fault but the help is as appreciated as it is unsurprising, @AdamC

      Think it, be it.

      last edited by 1 Reply Last reply Reply Quote 0
      • goosehdG
        goosehd
        Mod Squad
        Joined:

        It’s sad that this is becoming more common as well as porch piracy…

        Kudos to the crew for trying to assist and find a solution.

        "I don't give a shit what anyone else is doing, we will do what is best for us and our customers" - Giles P. :)

        last edited by 1 Reply Last reply Reply Quote 0
        • mclaincauseyM
          mclaincausey
          見習いボス
          Joined:

          It is sad… Work ethic is in the toilet right now. I don't know what happened here and I am hoping it was a simple mistake, though it's hard to imagine how you type someone's name in in a digital signature when the practice is for them to ask your name and type that in. The only thing I think is plausible is they entered my name from the label, perhaps being lazy and dropping at the wrong address and not getting a signature. The whole point of the signature option that IH is paying them for is moot when this type of practice occurs.

          Anyway--IH is going above and beyond as usual, and this rant was not an attempt to trigger action on their end (I didn't even think to mention it to them, and if I had would have done so directly). I was just genuinely pissed off and ranting. So, random love for IH proactively giving a shit about something that is not their fault.

          Think it, be it.

          last edited by 1 Reply Last reply Reply Quote 0
          • J
            Jett129
            見習いボス
            Joined:

            If your size isn’t already sold out,maybe you can ask them to hold a shirt for you until this gets sorted. Worst case scenario UPS reimburses for a shirt that is no longer available.

            last edited by 1 Reply Last reply Reply Quote 0
            • mclaincauseyM
              mclaincausey
              見習いボス
              Joined:

              @AdamC  is already on it–these guys are good! thanks Adam!

              Think it, be it.

              last edited by 1 Reply Last reply Reply Quote 0
              • mclaincauseyM
                mclaincausey
                見習いボス
                Joined:

                and it's here!!

                thanks @AdamC you can release the one you had saved

                Think it, be it.

                last edited by 1 Reply Last reply Reply Quote 0
                • OaktaviaO
                  Oaktavia
                  見習いボス
                  Joined:

                  whoo hoo! Glad it arrived.

                  IG: electricindigowizard

                  "Possibly splitting hairs, but I consider @Oaktavia to be the beardy, dank High Magus of this denim game…" @neph93

                  WTB: IHJ-32 - XL/XXL

                  last edited by 1 Reply Last reply Reply Quote 0
                  • mclaincauseyM
                    mclaincausey
                    見習いボス
                    Joined:

                    Thanks–me too. I really wanted a backup and a slightly larger one 😃

                    Think it, be it.

                    last edited by 1 Reply Last reply Reply Quote 0
                    • SKTS
                      SKT
                      見習いボス
                      Joined:

                      @mclaincausey Glad this had a happy ending! Was it just a driver error?

                      last edited by 1 Reply Last reply Reply Quote 0
                      • mclaincauseyM
                        mclaincausey
                        見習いボス
                        Joined:

                        simple mistake! just off by a house and nthe gentleman next store signed. I thought they usually ask for your name which is why I went to something nefarious but that was not the case

                        Think it, be it.

                        last edited by 1 Reply Last reply Reply Quote 0
                        • goosehdG
                          goosehd
                          Mod Squad
                          Joined:

                          I'm glad that it turned out well and was just a simple mistake.

                          "I don't give a shit what anyone else is doing, we will do what is best for us and our customers" - Giles P. :)

                          last edited by 1 Reply Last reply Reply Quote 0
                          • mclaincauseyM
                            mclaincausey
                            見習いボス
                            Joined:

                            Same here. A lesson, no matter how damning the circumstances may at first appear, there may be a simple, non-nefarious explanation.

                            I won't go so far as to say my (nonexistent) faith in humanity is restored, but that would've been the first shipping SNAFU in my IH journey, so I am very pleased it has worked out.

                            Think it, be it.

                            last edited by 1 Reply Last reply Reply Quote 0
                            • mclaincauseyM
                              mclaincausey
                              見習いボス
                              Joined:

                              Man…. United didn’t bother with Crisco, much less a reach around.

                              We’re flying to Dubrovnik, Croatia, on my wife’s dream vacation of many years to tour Dalmatia. We had a 3 hour layover built into our itinerary in Newark. There are only a couple of direct flights from there each week. We are traveling with a 20 month old. We did our part.

                              They had us on the tarmac for 3 hours. Second consecutive United leg I’ve been on where this has occurred. (I am being literal, return flight from Philly and outbound to Newark both 3 hours with a baby on a tarmac). I get it, weather happens, and don’t travel through these airports in the summer if possible.

                              I run across the concourse full speed, blistering my heel and rubbing a layer of skin off my lumbar as I’m carrying a bunch of bags on my back. Of course the arrival and departure gates are as far from one another as they literally could have been. Get to the gate and am looking at the plane with the jetway retracted for 20 minutes while they refuse to let us on.

                              Shitty service the whole time as a series of continued fuckups occurs, starting with the app indicating our bags were on their way to baggage claim, making us leave the secure area, where we learn our bags will in fact go to Dubrovnik per usual even though the app lied (getting someone on the phone or getting help in person is a several hour wait at this point). In the end this may have been a happy accident because we wound up getting in a much shorter line to rebook. That of course was a shit show, and took an act of Congress to get our daughter’s trans-Atlantic seats sorted without their trying to charge us for a seat we had purchased already (I’m still showing her as a lap baby so we’re not done with that battle in all likelihood).

                              Wind up getting to nyc midnight by train last night because we had no other options but to stay here as everything was booked in Newark. All told, a 24 hour travel day and not one hot meal, no clothes, god knows where our luggage is, no accountability from the airline that put us in this mess, and we’re flying through Frankfurt tonight, missing well over a day and paid-for lodging while having to pay out of pocket for lodging and travel expenses to make up for United sucking ass.

                              Not good, United. This is a trip we have had our eyes on for years and it got off unnecessarily to an unimaginably terrible start. We are going to rally and make the best of it, but this should not have happened, and you should have been remotely accountable and sympathetic instead of brusque, entitled, incompetent, and rude.

                              Not really many options in Denver, but they’ve left us no choice but to think about Delta or American (Southwest man here but we need an international airline and Brandi has standardized on these undeserving rats).

                              Think it, be it.

                              last edited by 1 Reply Last reply Reply Quote 0
                              • GilesG
                                Giles
                                IHUK Crew
                                Joined:

                                That is a worthy and noble rant…...

                                "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                                last edited by 1 Reply Last reply Reply Quote 0
                                • jordanscollectedJ
                                  jordanscollected
                                  啓蒙家
                                  Joined:

                                  That is indeed a hell of a rant @mclaincausey I hope that is the worst part of your dream trip by far, but I'll ask the question we're all wondering… How much Iron Heart is in that bag headed who knows where?

                                  world tours:
                                  888 Fat guy chocolate WT
                                  Mad Red x2
                                  Wabidashery

                                  last edited by 1 Reply Last reply Reply Quote 0
                                  • Tago MagoT
                                    Tago Mago
                                    Mod Squad
                                    Joined:

                                    @mclaincausey Here's hoping that it's all uphill from here. There's a reason I try to avoid US carriers when flying to the States.

                                    last edited by 1 Reply Last reply Reply Quote 0
                                    • mclaincauseyM
                                      mclaincausey
                                      見習いボス
                                      Joined:

                                      Thanks folks! I’m wearing 777N because I wear my heaviest stuff when I travel cos planes can be chilly and they take up space. I also have a gray mock twist work shirt for the travel:)

                                      Think it, be it.

                                      last edited by 1 Reply Last reply Reply Quote 0
                                      • BloodnThunderB
                                        BloodnThunder
                                        Raw and Unwashed
                                        Joined:

                                        There has to be a way for you to be compensated by the airline for all of that.  What an awful experience.

                                        IG: Shadesofindig0

                                        last edited by 1 Reply Last reply Reply Quote 0
                                        • mclaincauseyM
                                          mclaincausey
                                          見習いボス
                                          Joined:

                                          You’d think, but it’s United. They’re pretty brutal! Retail therapy. I was just going for socks and underwear since I don’t know where my luggage is, but I added some completely redundant (in light of having worn Vans slip ons) bluish charcoal gray Pumas to backfill my usual Sambas that got trashed.

                                          Think it, be it.

                                          last edited by 1 Reply Last reply Reply Quote 0
                                          • goosehdG
                                            goosehd
                                            Mod Squad
                                            Joined:

                                            FFS, that's a rant and a half.  Have you had the airline "Karen/Kevin" complain because your kid is fussy yet.  I think that would be about the only other thing that could top that entire situation.

                                            I got the old stink eye one time because our baby was crying…as how dare you even travel and ruin my experience with your child...

                                            Fun times...

                                            "I don't give a shit what anyone else is doing, we will do what is best for us and our customers" - Giles P. :)

                                            last edited by 1 Reply Last reply Reply Quote 0
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