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    Iron Heart Fall/Winter 2025 Collection Preview - Now Live

    We know you love IH, but where do you think we can improve?

    General Chat
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    • neph93N
      neph93
      見習いボス
      Joined:

      ^ no reason other than that’s the way Tom-san does it in Japan. That won’t be changing.

      «Stevie Heighway on the wing!
      We had dreams, and songs to sing…»

      • Dame Vera Lynn
      last edited by 1 Reply Last reply Reply Quote 0
      • GilesG
        Giles
        IHUK Crew
        Joined:

        @neph93:

        ^ no reason other than that’s the way Tom-san does it in Japan. That won’t be changing.

        Precisely.  When I spec a shirt I need my measurements to be done exactly as they do them in Japan otherwise I have to keep 2 measurements to hand which is a) more effort b) risky.

        Nor will we be adding a hip measurement…In 10 years we've been asked for it 3 times.  Plus the way we run the compare sizing option, we try and make sure that the same measurements are on the same line so that the compare is easy.  If we add hip measurements to new products going forward, we screw that up, so the only alternative is to go back and measure every size/model and update all the measurement tables.  1) we do not have time 2) we do not have all the size/models of extinct items to compare.

        And guess what?  If you email us and ask for the hip measurements of a few pairs of jeans, we'll happily provide those.

        "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

        last edited by 1 Reply Last reply Reply Quote 0
        • JDelageJ
          JDelage
          啓蒙家
          Joined:

          May I suggest a check box in the check out page for whether you should ship with signature required? That box could be checked by default.

          last edited by 1 Reply Last reply Reply Quote 0
          • GilesG
            Giles
            IHUK Crew
            Joined:

            We prefer having the conversation with the buyer to make expressly sure that he realises that he is assuming the risk for non-delivery if we do that …

            "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

            last edited by 1 Reply Last reply Reply Quote 0
            • AetasA
              Aetas
              見習いボス
              Joined:

              I love the new 6.5oz. fabric of the IHT-1610 etc..
              Have you ever thought about covering the seam of the neckline and shoulders?
              Wearing a backpack feels a little bit uncomfortable.
              As the fabric is very flexible and a cover is not possible, what about flat stitched seams?

              last edited by 1 Reply Last reply Reply Quote 0
              • GilesG
                Giles
                IHUK Crew
                Joined:

                Let me chat to H

                "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                last edited by 1 Reply Last reply Reply Quote 0
                • setandsettingS
                  setandsetting
                  Raw and Unwashed
                  Joined:

                  Front pocket seam taping on the 777's. This feature is on both my 666's but not my 777S-21's.

                  last edited by 1 Reply Last reply Reply Quote 0
                  • neph93N
                    neph93
                    見習いボス
                    Joined:

                    @Ranchhand:

                    Right Handed coffee mugs.

                    I wondered about that actually. Why is the graphic always on that side of the IH mugs? Japanese thing?

                    «Stevie Heighway on the wing!
                    We had dreams, and songs to sing…»

                    • Dame Vera Lynn
                    last edited by 1 Reply Last reply Reply Quote 0
                    • BloodnThunderB
                      BloodnThunder
                      Raw and Unwashed
                      Joined:

                      In the forum having sub-categories for the shirts/pants/jackets (i.e. denim shirts, flannels, etc. with all the specific products underneath their sub-categories).

                      This came to mind today when I was trying to find the thread for a specific UHF.

                      IG: Shadesofindig0

                      last edited by 1 Reply Last reply Reply Quote 0
                      • GilesG
                        Giles
                        IHUK Crew
                        Joined:

                        Not saying that we can't do this, but what's wrong with the search function?

                        "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                        last edited by 1 Reply Last reply Reply Quote 0
                        • DrBabyhorseD
                          DrBabyhorse
                          Joined:

                          @Giles:

                          Not saying that we can't do this, but what's wrong with the search function?

                          I find the search function works rather poorly on Tapatalk, which is how I access the forum 99% of the time. When I use the website on any computer the search function works great. This might be a good enough reason for reorganizing categories, though I’m not too sure how many people use Tapatalk.

                          Sent from my iPhone using Tapatalk

                          last edited by 1 Reply Last reply Reply Quote 0
                          • AlexA
                            Alex
                            IHUK Crew
                            Joined:

                            @DrBabyhorse:

                            @Giles:

                            Not saying that we can't do this, but what's wrong with the search function?

                            I find the search function works rather poorly on Tapatalk, which is how I access the forum 99% of the time. When I use the website on any computer the search function works great. This might be a good enough reason for reorganizing categories, though I’m not too sure how many people use Tapatalk.

                            If there was a IHF app which was just a more user friendly interface than Tapatalk would you use that or do you prefer tapatalk because it covers various forums you use?

                            Question to all Tapatalk users…

                            last edited by 1 Reply Last reply Reply Quote 0
                            • neph93N
                              neph93
                              見習いボス
                              Joined:

                              I only use tapatalk for IHF.

                              «Stevie Heighway on the wing!
                              We had dreams, and songs to sing…»

                              • Dame Vera Lynn
                              last edited by 1 Reply Last reply Reply Quote 0
                              • UnTuckedU
                                UnTucked
                                Joined:

                                Forum app would be great

                                In search of:
                                IHV-04, med.
                                IHSH-185, large
                                IHSH-186, large (khaki, and green)

                                last edited by 1 Reply Last reply Reply Quote 0
                                • S
                                  sabergirl
                                  見習いボス
                                  Joined:

                                  Tapatalk is terrible.  If the IH forum weren't on there, I probably wouldn't use it at all.  Having our own app would be great.

                                  last edited by 1 Reply Last reply Reply Quote 0
                                  • neph93N
                                    neph93
                                    見習いボス
                                    Joined:

                                    @sabergirl:

                                    Tapatalk is terrible.  If the IH forum weren't on there, I probably wouldn't use it at all.  Having our own app would be great.

                                    Word.

                                    I’d suggest that even for those IHF users who use Tapashite for other forums, having an individual app for IHF would be considered a positive thing. The other alternative would be a version of the desktop forum that was more mobile friendly.

                                    For my part, I dislike large format smart phones like the iPhone 8 Plus, but I found myself considering one recently as it may facilitate using the desktop version of the forum. That’s how frustrating Tapatalk is.

                                    «Stevie Heighway on the wing!
                                    We had dreams, and songs to sing…»

                                    • Dame Vera Lynn
                                    last edited by 1 Reply Last reply Reply Quote 0
                                    • AlexA
                                      Alex
                                      IHUK Crew
                                      Joined:

                                      OK, it is something we have had in the pipeline for a while, but we have a couple of other projects that we need to finish first before we can focus any Dev time on this.

                                      last edited by 1 Reply Last reply Reply Quote 0
                                      • DrBabyhorseD
                                        DrBabyhorse
                                        Joined:

                                        @Alex:

                                        OK, it is something we have had in the pipeline for a while, but we have a couple of other projects that we need to finish first before we can focus any Dev time on this.

                                        Just to add to the previous comments…

                                        I only use Tapatalk for the IH forum. I don’t have any problems with it, but I would certainly ditch it were there another alternative. IH app sounds like a worthwhile venture.

                                        Sent from my iPhone using Tapatalk

                                        last edited by 1 Reply Last reply Reply Quote 0
                                        • BloodnThunderB
                                          BloodnThunder
                                          Raw and Unwashed
                                          Joined:

                                          @Giles:

                                          Not saying that we can't do this, but what's wrong with the search function?

                                          Search function works well enough.  But there are occasions where I can't remember the exact number of a piece so it doesn't do a whole lot of good.  At that point I could go to the main site and browse through the extinct items list until I found the one I was looking for but that feels a bit cumbersome.

                                          If I know I am looking for the number of a UHF having the UHF threads separate would probably be faster to click through a few item threads than go the extinct item route.  Plus it just feels more organized and the type A part of me likes that.

                                          I also only use Tapatalk for the IH forum, but rarely post via Tapatalk because, like others have said, its awful.

                                          IG: Shadesofindig0

                                          last edited by 1 Reply Last reply Reply Quote 0
                                          • GilesG
                                            Giles
                                            IHUK Crew
                                            Joined:

                                            We definitely like the idea, but it will require some thought.

                                            In the shop, an item can be in multiple categories, in the forum not.  For instance, a denim western shirt can be in Western Shirts and also Denim and Chambray Shirts.  So we would not be able to have a 1:1 match between the shop and the forum…

                                            "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                                            last edited by 1 Reply Last reply Reply Quote 0
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