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    Iron Heart Fall/Winter 2025 Collection Preview - Now Live

    Where do we report issues with the new forum?

    New Forum Frequently Asked Questions
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    • AdamJA
      AdamJ
      IHUK Crew
      Joined:

      Thanks for the feedback above, I have logged and we'll discuss internally today

      The devil is in the detail..

      last edited by 1 Reply Last reply Reply Quote 0
      • JunkPantsJ
        JunkPants
        Haraki san Student
        Joined:

        @goosehd - I definitely see your point, but I just look at the address bar or the top of the tab if I loose track.

        last edited by JunkPants 1 Reply Last reply Reply Quote 0
        • goosehdG
          goosehd
          Mod Squad
          Joined:

          3DC596B0-ECDE-4CD5-BA5B-72AFAAE7A818.png

          @JunkPants The address bar doesn’t give me the full information I need and without the black bar it only gives me the section of the post not the thread title.

          For example: The section is “New Forum Frequently Asked Questions” but the thread is “Where do we report issues with the new forum?”.

          If you remove the black bar with the title, then things will get messy.

          "I don't give a shit what anyone else is doing, we will do what is best for us and our customers" - Giles P. :)

          last edited by 1 Reply Last reply Reply Quote 0
          • JunkPantsJ
            JunkPants
            Haraki san Student
            Joined:

            @goosehd - I should have made that clear, but I was talking about computer/desktop use with regards to the address bar and tab. I can see the bar being more useful on a phone/tablet.

            last edited by 1 Reply Last reply Reply Quote 0
            • goosehdG
              goosehd
              Mod Squad
              Joined:

              👍

              "I don't give a shit what anyone else is doing, we will do what is best for us and our customers" - Giles P. :)

              last edited by 1 Reply Last reply Reply Quote 0
              • N
                nrtphotos
                Raw and Unwashed
                Joined:

                I don’t care about the bar so much as how large threads are almost impossible to move through because it jumps so much as it loads.

                last edited by 1 Reply Last reply Reply Quote 0
                • GilesG
                  Giles
                  IHUK Crew
                  Joined:

                  Hmmm, I am sure @AdamJ will look into this, but I am in a hotel in Menorca with shite (and I mean really shite) connectivity and am having no issues.

                  "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                  last edited by 1 Reply Last reply Reply Quote 0
                  • october rustO
                    october rust
                    Haraki san Student
                    Joined:

                    I too notice the jumping if I’m browsing any picture-heavy thread on my iPhone. I have to keep track of which post I was on last because the infinite scroll will bump me 10 or so posts up from where I should be.

                    last edited by 1 Reply Last reply Reply Quote 0
                    • todyT
                      tody
                      啓蒙家
                      Joined:

                      It's not only on infinite scroll mode, it also happens in paginated mode.
                      If I jump to the last post in a thread, it is shown briefly, then the photos in the postings above show up and the post I intended to jump to gets pushed to the bottom.
                      I wonder if embedding the photos differently would solve the issue. If there was a placeholder with a specific size even before the pictures load, that would circumvent the issue.

                      last edited by AdamJA 1 Reply Last reply Reply Quote 0
                      • GilesG
                        Giles
                        IHUK Crew
                        Joined:

                        Ah, it's am iPad/iPhone thing. We had the same issue with the old forum. As pics load, they change what you are viewing......

                        "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                        last edited by 1 Reply Last reply Reply Quote 0
                        • MattM
                          Matt
                          見習いボス
                          Joined:

                          @AdamJ i seem to have a chat notification in my upper right corner avatar area but I have no new unread chats.

                          last edited by 1 Reply Last reply Reply Quote 0
                          • GilesG
                            Giles
                            IHUK Crew
                            Joined:

                            Ghosted....

                            "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                            last edited by 1 Reply Last reply Reply Quote 0
                            • MattM
                              Matt
                              見習いボス
                              Joined:

                              It popped up last night but never went away after reading one of the MANY chats I receive from all of my many friends regularly thank you very much @Giles

                              last edited by 1 Reply Last reply Reply Quote 0
                              • AdamJA
                                AdamJ
                                IHUK Crew
                                Joined:

                                @Matt still there?

                                The devil is in the detail..

                                last edited by 1 Reply Last reply Reply Quote 0
                                • AdamJA
                                  AdamJ
                                  IHUK Crew
                                  @tody
                                  Joined:

                                  @tody We're looking in to solutions for this at the moment

                                  The devil is in the detail..

                                  last edited by todyT 1 Reply Last reply Reply Quote 0
                                  • MattM
                                    Matt
                                    見習いボス
                                    Joined:

                                    It’s still there. Do you need me to do anything?

                                    last edited by AdamJA ROmanR 2 Replies Last reply Reply Quote 0
                                    • 68degreesorless6
                                      68degreesorless
                                      Haraki san Student
                                      Joined:

                                      When I'm on the product page for bags (OGL FMTTM duffle, 21 oz holdall) and I click "view on forum," I get an error message.

                                      last edited by AdamJA 1 Reply Last reply Reply Quote 0
                                      • AdamJA
                                        AdamJ
                                        IHUK Crew
                                        @Matt
                                        Joined:

                                        @Matt burn it

                                        The devil is in the detail..

                                        last edited by 1 Reply Last reply Reply Quote 0
                                        • AdamJA
                                          AdamJ
                                          IHUK Crew
                                          @68degreesorless
                                          Joined:

                                          @68degreesorless those products are pointing to the correct forum threads for me?

                                          IHE-24-BLK

                                          IHE-35-IND

                                          FMTTM Duffel

                                          Can you share the error message?

                                          The devil is in the detail..

                                          last edited by 1 Reply Last reply Reply Quote 0
                                          • 68degreesorless6
                                            68degreesorless
                                            Haraki san Student
                                            Joined:

                                            image.png

                                            last edited by 1 Reply Last reply Reply Quote 0
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