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    Discover our "What Is?" section to learn more about denim!

    Where do we report issues with the new forum?

    New Forum Frequently Asked Questions
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    • GilesG
      Giles
      IHUK Crew
      Joined:

      Hmmm, I am sure @AdamJ will look into this, but I am in a hotel in Menorca with shite (and I mean really shite) connectivity and am having no issues.

      "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

      last edited by 1 Reply Last reply Reply Quote 0
      • october rustO
        october rust
        Haraki san Student
        Joined:

        I too notice the jumping if I’m browsing any picture-heavy thread on my iPhone. I have to keep track of which post I was on last because the infinite scroll will bump me 10 or so posts up from where I should be.

        last edited by 1 Reply Last reply Reply Quote 0
        • todyT
          tody
          啓蒙家
          Joined:

          It's not only on infinite scroll mode, it also happens in paginated mode.
          If I jump to the last post in a thread, it is shown briefly, then the photos in the postings above show up and the post I intended to jump to gets pushed to the bottom.
          I wonder if embedding the photos differently would solve the issue. If there was a placeholder with a specific size even before the pictures load, that would circumvent the issue.

          last edited by AdamJA 1 Reply Last reply Reply Quote 0
          • GilesG
            Giles
            IHUK Crew
            Joined:

            Ah, it's am iPad/iPhone thing. We had the same issue with the old forum. As pics load, they change what you are viewing......

            "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

            last edited by 1 Reply Last reply Reply Quote 0
            • MattM
              Matt
              見習いボス
              Joined:

              @AdamJ i seem to have a chat notification in my upper right corner avatar area but I have no new unread chats.

              last edited by 1 Reply Last reply Reply Quote 0
              • GilesG
                Giles
                IHUK Crew
                Joined:

                Ghosted....

                "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                last edited by 1 Reply Last reply Reply Quote 0
                • MattM
                  Matt
                  見習いボス
                  Joined:

                  It popped up last night but never went away after reading one of the MANY chats I receive from all of my many friends regularly thank you very much @Giles

                  last edited by 1 Reply Last reply Reply Quote 0
                  • AdamJA
                    AdamJ
                    IHUK Crew
                    Joined:

                    @Matt still there?

                    The devil is in the detail..

                    last edited by 1 Reply Last reply Reply Quote 0
                    • AdamJA
                      AdamJ
                      IHUK Crew
                      @tody
                      Joined:

                      @tody We're looking in to solutions for this at the moment

                      The devil is in the detail..

                      last edited by todyT 1 Reply Last reply Reply Quote 0
                      • MattM
                        Matt
                        見習いボス
                        Joined:

                        It’s still there. Do you need me to do anything?

                        last edited by AdamJA ROmanR 2 Replies Last reply Reply Quote 0
                        • 68degreesorless6
                          68degreesorless
                          Haraki san Student
                          Joined:

                          When I'm on the product page for bags (OGL FMTTM duffle, 21 oz holdall) and I click "view on forum," I get an error message.

                          last edited by AdamJA 1 Reply Last reply Reply Quote 0
                          • AdamJA
                            AdamJ
                            IHUK Crew
                            @Matt
                            Joined:

                            @Matt burn it

                            The devil is in the detail..

                            last edited by 1 Reply Last reply Reply Quote 0
                            • AdamJA
                              AdamJ
                              IHUK Crew
                              @68degreesorless
                              Joined:

                              @68degreesorless those products are pointing to the correct forum threads for me?

                              IHE-24-BLK

                              IHE-35-IND

                              FMTTM Duffel

                              Can you share the error message?

                              The devil is in the detail..

                              last edited by 1 Reply Last reply Reply Quote 0
                              • 68degreesorless6
                                68degreesorless
                                Haraki san Student
                                Joined:

                                image.png

                                last edited by 1 Reply Last reply Reply Quote 0
                                • AdamJA
                                  AdamJ
                                  IHUK Crew
                                  Joined:

                                  Thanks. And that's from clicking this link?

                                  Screenshot 2023-02-28 at 15.45.16.png

                                  The devil is in the detail..

                                  last edited by 1 Reply Last reply Reply Quote 0
                                  • 68degreesorless6
                                    68degreesorless
                                    Haraki san Student
                                    Joined:

                                    Yes exactly

                                    last edited by 1 Reply Last reply Reply Quote 0
                                    • AdamJA
                                      AdamJ
                                      IHUK Crew
                                      Joined:

                                      Very weird. I'll take a closer look

                                      The devil is in the detail..

                                      last edited by 1 Reply Last reply Reply Quote 0
                                      • goosehdG
                                        goosehd
                                        Mod Squad
                                        Joined:

                                        @AdamJ Works for me using my phone and desktop using Safari 16.3 as the browser.

                                        "I don't give a shit what anyone else is doing, we will do what is best for us and our customers" - Giles P. :)

                                        last edited by goosehd 1 Reply Last reply Reply Quote 0
                                        • goosehdG
                                          goosehd
                                          Mod Squad
                                          Joined:

                                          @68degreesorless Just checking which system you are using to see if it plays a part.

                                          "I don't give a shit what anyone else is doing, we will do what is best for us and our customers" - Giles P. :)

                                          last edited by 68degreesorless6 1 Reply Last reply Reply Quote 0
                                          • ROmanR
                                            ROman
                                            Haraki san Prodigy
                                            @Matt
                                            Joined:

                                            @Matt click on chats, when the chats come up, at the bottom left, click on all read.

                                            last edited by MattM 1 Reply Last reply Reply Quote 0
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