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    Iron Heart Fall/Winter 2025 Collection Preview - Now Live

    Where do we report issues with the new forum?

    New Forum Frequently Asked Questions
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    • JunkPantsJ
      JunkPants
      Haraki san Student
      Joined:

      @goosehd - I definitely see your point, but I just look at the address bar or the top of the tab if I loose track.

      last edited by JunkPants 1 Reply Last reply Reply Quote 0
      • goosehdG
        goosehd
        Mod Squad
        Joined:

        3DC596B0-ECDE-4CD5-BA5B-72AFAAE7A818.png

        @JunkPants The address bar doesn’t give me the full information I need and without the black bar it only gives me the section of the post not the thread title.

        For example: The section is “New Forum Frequently Asked Questions” but the thread is “Where do we report issues with the new forum?”.

        If you remove the black bar with the title, then things will get messy.

        "I don't give a shit what anyone else is doing, we will do what is best for us and our customers" - Giles P. :)

        last edited by 1 Reply Last reply Reply Quote 0
        • JunkPantsJ
          JunkPants
          Haraki san Student
          Joined:

          @goosehd - I should have made that clear, but I was talking about computer/desktop use with regards to the address bar and tab. I can see the bar being more useful on a phone/tablet.

          last edited by 1 Reply Last reply Reply Quote 0
          • goosehdG
            goosehd
            Mod Squad
            Joined:

            👍

            "I don't give a shit what anyone else is doing, we will do what is best for us and our customers" - Giles P. :)

            last edited by 1 Reply Last reply Reply Quote 0
            • N
              nrtphotos
              Raw and Unwashed
              Joined:

              I don’t care about the bar so much as how large threads are almost impossible to move through because it jumps so much as it loads.

              last edited by 1 Reply Last reply Reply Quote 0
              • GilesG
                Giles
                IHUK Crew
                Joined:

                Hmmm, I am sure @AdamJ will look into this, but I am in a hotel in Menorca with shite (and I mean really shite) connectivity and am having no issues.

                "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                last edited by 1 Reply Last reply Reply Quote 0
                • october rustO
                  october rust
                  Haraki san Student
                  Joined:

                  I too notice the jumping if I’m browsing any picture-heavy thread on my iPhone. I have to keep track of which post I was on last because the infinite scroll will bump me 10 or so posts up from where I should be.

                  last edited by 1 Reply Last reply Reply Quote 0
                  • todyT
                    tody
                    啓蒙家
                    Joined:

                    It's not only on infinite scroll mode, it also happens in paginated mode.
                    If I jump to the last post in a thread, it is shown briefly, then the photos in the postings above show up and the post I intended to jump to gets pushed to the bottom.
                    I wonder if embedding the photos differently would solve the issue. If there was a placeholder with a specific size even before the pictures load, that would circumvent the issue.

                    last edited by AdamJA 1 Reply Last reply Reply Quote 0
                    • GilesG
                      Giles
                      IHUK Crew
                      Joined:

                      Ah, it's am iPad/iPhone thing. We had the same issue with the old forum. As pics load, they change what you are viewing......

                      "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                      last edited by 1 Reply Last reply Reply Quote 0
                      • MattM
                        Matt
                        見習いボス
                        Joined:

                        @AdamJ i seem to have a chat notification in my upper right corner avatar area but I have no new unread chats.

                        last edited by 1 Reply Last reply Reply Quote 0
                        • GilesG
                          Giles
                          IHUK Crew
                          Joined:

                          Ghosted....

                          "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                          last edited by 1 Reply Last reply Reply Quote 0
                          • MattM
                            Matt
                            見習いボス
                            Joined:

                            It popped up last night but never went away after reading one of the MANY chats I receive from all of my many friends regularly thank you very much @Giles

                            last edited by 1 Reply Last reply Reply Quote 0
                            • AdamJA
                              AdamJ
                              IHUK Crew
                              Joined:

                              @Matt still there?

                              The devil is in the detail..

                              last edited by 1 Reply Last reply Reply Quote 0
                              • AdamJA
                                AdamJ
                                IHUK Crew
                                @tody
                                Joined:

                                @tody We're looking in to solutions for this at the moment

                                The devil is in the detail..

                                last edited by todyT 1 Reply Last reply Reply Quote 0
                                • MattM
                                  Matt
                                  見習いボス
                                  Joined:

                                  It’s still there. Do you need me to do anything?

                                  last edited by AdamJA ROmanR 2 Replies Last reply Reply Quote 0
                                  • 68degreesorless6
                                    68degreesorless
                                    Haraki san Student
                                    Joined:

                                    When I'm on the product page for bags (OGL FMTTM duffle, 21 oz holdall) and I click "view on forum," I get an error message.

                                    last edited by AdamJA 1 Reply Last reply Reply Quote 0
                                    • AdamJA
                                      AdamJ
                                      IHUK Crew
                                      @Matt
                                      Joined:

                                      @Matt burn it

                                      The devil is in the detail..

                                      last edited by 1 Reply Last reply Reply Quote 0
                                      • AdamJA
                                        AdamJ
                                        IHUK Crew
                                        @68degreesorless
                                        Joined:

                                        @68degreesorless those products are pointing to the correct forum threads for me?

                                        IHE-24-BLK

                                        IHE-35-IND

                                        FMTTM Duffel

                                        Can you share the error message?

                                        The devil is in the detail..

                                        last edited by 1 Reply Last reply Reply Quote 0
                                        • 68degreesorless6
                                          68degreesorless
                                          Haraki san Student
                                          Joined:

                                          image.png

                                          last edited by 1 Reply Last reply Reply Quote 0
                                          • AdamJA
                                            AdamJ
                                            IHUK Crew
                                            Joined:

                                            Thanks. And that's from clicking this link?

                                            Screenshot 2023-02-28 at 15.45.16.png

                                            The devil is in the detail..

                                            last edited by 1 Reply Last reply Reply Quote 0
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