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    Iron Heart Fall/Winter 2025 Collection Preview - Now Live

    Where do we report issues with the new forum?

    New Forum Frequently Asked Questions
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    • GilesG
      Giles
      IHUK Crew
      Joined:

      Should be in a bar at the bottom of the thread....

      image.png

      "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

      last edited by 1 Reply Last reply Reply Quote 0
      • dinobarnesberlinD
        dinobarnesberlin
        啓蒙家
        @Twistlock
        Joined:

        @Twistlock thanks for that help . I will go set things back.

        last edited by 1 Reply Last reply Reply Quote 0
        • K
          kkibbey23
          Haraki san Prodigy
          Joined:

          15FC26DC-747A-4EA1-94C9-46B33FF57854.png

          Did anyone figure out how to get rid of that? I have to close out the website and reload now. It’s only on phone. iPad doesn’t have that problem

          last edited by 1 Reply Last reply Reply Quote 1
          • GilesG
            Giles
            IHUK Crew
            @the246guy
            Joined:

            @the246guy said in Where do we report issues with the new forum?:

            In the old forum, there used to be a link direct to the product, but I do not see it anymore. Is this dropped in the new forum?

            And here:

            e2f6132c-487e-4eab-94d7-66802de80f4a-image.png

            "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

            last edited by 1 Reply Last reply Reply Quote 0
            • ARNCA
              ARNC
              啓蒙家
              Joined:

              Until today I have only used the mobile version, so first I have to say the full-fat desktop version of the new forum is beautiful. I did notice though that on the desktop version, clicking the banner photo takes you though to the main IH website (like on the old forum) but this doesn't happen on the mobile version.

              “Every day that you survive you get a free sunset“

              last edited by 1 Reply Last reply Reply Quote 0
              • AdamJA
                AdamJ
                IHUK Crew
                Joined:

                @kkibbey23 the side bar is annoying, sorry. It is linked to 'gestures' aka swiping on smartphones, but it not behaving correctly and getting stuck. We are on the case, but we had some other tasks to prioritise (links from forum to the shop) on Friday so didn't get a fix pushed. I'll be on the case Monday.

                @ARNC I'll take a look at this, thanks for letting me know

                The devil is in the detail..

                last edited by 1 Reply Last reply Reply Quote 0
                • T
                  twin
                  見習いボス
                  Joined:

                  Why are my photos not uploading on this new forum?

                  last edited by 1 Reply Last reply Reply Quote 0
                  • GilesG
                    Giles
                    IHUK Crew
                    Joined:

                    Please can you explain exactly what you are doing Richard, and are you getting an error message....?

                    "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                    last edited by 1 Reply Last reply Reply Quote 0
                    • T
                      the246guy
                      Haraki san Prodigy
                      Joined:

                      I'm noticing that I belong to the "Raw and Unwashed" group. Can't remember exactly, but I had a different group with the old forum. Is this grouping based on some numbers?

                      IH-555N | IH-666S-21 | IH-777D | IH-666 XHS | IHG-035 | IHB-06 | IH-721-KHA
                      IHSH-251 | IHSH-07 | IHSH-246 * 2

                      last edited by 1 Reply Last reply Reply Quote 0
                      • GilesG
                        Giles
                        IHUK Crew
                        Joined:

                        https://www.ironheart.co.uk/forum//post/679952

                        "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                        last edited by 1 Reply Last reply Reply Quote 0
                        • T
                          twin
                          見習いボス
                          Joined:

                          @Giles I am getting the error. Doing pics as I have done them before on old forum.

                          last edited by 1 Reply Last reply Reply Quote 0
                          • GilesG
                            Giles
                            IHUK Crew
                            Joined:

                            I click on the "Upload images" button below on the left, select a photo from my computer and then "Post quick reply". Works every time.

                            If that does not work for you, we need a detailed explanation of what you are doing and what errors you are getting for us to work out what is going wrong.

                            Sorry for the hassle.

                            "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                            last edited by 1 Reply Last reply Reply Quote 0
                            • injunjackI
                              injunjack
                              見習いボス
                              @Daniel San
                              Joined:

                              @Daniel-San said in Where do we report issues with the new forum?:

                              there is something wrong with the post status , don’t know the right name for it.
                              I’am raw and unwashed with 1500 posts 😂
                              please check

                              Same here, I changed it to no status in profile but might be nice to have old status back

                              Also I seem to have some probs in changing settingts, I tried to "paginate" the forum insettings, but after hitting save, nothing happens...

                              last edited by 1 Reply Last reply Reply Quote 0
                              • GilesG
                                Giles
                                IHUK Crew
                                Joined:

                                Do what I suggested in reply to your other post

                                "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                                last edited by Giles injunjackI 1 Reply Last reply Reply Quote 0
                                • injunjackI
                                  injunjack
                                  見習いボス
                                  @Giles
                                  Joined:

                                  @Giles done.

                                  last edited by 1 Reply Last reply Reply Quote 0
                                  • GilesG
                                    Giles
                                    IHUK Crew
                                    Joined:

                                    Cool
                                    I just tried paginating and it worked for me.....

                                    "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                                    last edited by 1 Reply Last reply Reply Quote 0
                                    • D
                                      DrPat
                                      Iron Heart Deity
                                      Joined:

                                      When I click on a category, for example Bottoms, I only see the first page of posts listed in reverse chronological order. I don't see any possibility to page through older posts.

                                      https://forum.ironheart.co.uk/forum/category/9/bottoms

                                      I see this both on my phone (iPhone) and on my PC (Chrome under MacOS).

                                      last edited by DrPat AdamJA 1 Reply Last reply Reply Quote 0
                                      • D
                                        DrPat
                                        Iron Heart Deity
                                        Joined:

                                        Another annoyance is the following: I click on a thread that I haven't read until the last post (for example, post 10 out of 100). Then I click on the double down arrow to get to the end of the thread.

                                        When I click on the back button, it takes me to post 10. I would be better if the back button took me out of the thread instead of returning me to the point of entry.

                                        last edited by 1 Reply Last reply Reply Quote 0
                                        • D
                                          DrPat
                                          Iron Heart Deity
                                          Joined:

                                          I also notice that the home screen freeze is still present. For me, this makes the mobile version almost unusable and would suggest raising the priority of this bug. My reasons are as follows.

                                          (1) On the iPhone, when I save the link to the forum on the home screen, there are no back buttons at the bottom of the screen. This means that I must use the back swiping functionality to go back. Almost every time I do this I get a screen freeze and must kill the process.

                                          (2) If I use a browser window instead of the link, I do have back buttons. However, they disappear when I am scrolling through a thread. This means I must first reverse directions of scrolling to make the back button appear before clicking it.

                                          last edited by 1 Reply Last reply Reply Quote 0
                                          • D
                                            DrPat
                                            Iron Heart Deity
                                            Joined:

                                            I am constantly seeing this notification and could do without it.

                                            D9D70B6E-D5CD-4A69-B885-BBC388B43CD9.png

                                            last edited by 1 Reply Last reply Reply Quote 0
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