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Iron Heart Fall/Winter 2025 Collection Preview - Now Live

Where do we report issues with the new forum?

New Forum Frequently Asked Questions
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  • G
    Giles
    IHUK Crew
    Joined: 22 Sept 2009

    Should be in a bar at the bottom of the thread....

    image.png

    "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

    last edited by 10 Feb 2023, 16:58 1 Reply Last reply Reply Quote 0
    • D
      dinobarnesberlin
      啓蒙家
      @Twistlock
      Joined: 28 Mar 2020

      @Twistlock thanks for that help . I will go set things back.

      last edited by 10 Feb 2023, 17:18 1 Reply Last reply Reply Quote 0
      • K
        kkibbey23
        Haraki san Prodigy
        Joined: 16 Oct 2013

        15FC26DC-747A-4EA1-94C9-46B33FF57854.png

        Did anyone figure out how to get rid of that? I have to close out the website and reload now. It’s only on phone. iPad doesn’t have that problem

        last edited by 11 Feb 2023, 03:01 1 Reply Last reply Reply Quote 1
        • G
          Giles
          IHUK Crew
          @the246guy
          Joined: 22 Sept 2009

          @the246guy said in Where do we report issues with the new forum?:

          In the old forum, there used to be a link direct to the product, but I do not see it anymore. Is this dropped in the new forum?

          And here:

          e2f6132c-487e-4eab-94d7-66802de80f4a-image.png

          "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

          last edited by 11 Feb 2023, 06:43 1 Reply Last reply Reply Quote 0
          • A
            ARNC
            啓蒙家
            Joined: 13 Dec 2020

            Until today I have only used the mobile version, so first I have to say the full-fat desktop version of the new forum is beautiful. I did notice though that on the desktop version, clicking the banner photo takes you though to the main IH website (like on the old forum) but this doesn't happen on the mobile version.

            “Every day that you survive you get a free sunset“

            last edited by 11 Feb 2023, 09:19 1 Reply Last reply Reply Quote 0
            • A
              AdamJ
              IHUK Crew
              Joined: 29 Jun 2017

              @kkibbey23 the side bar is annoying, sorry. It is linked to 'gestures' aka swiping on smartphones, but it not behaving correctly and getting stuck. We are on the case, but we had some other tasks to prioritise (links from forum to the shop) on Friday so didn't get a fix pushed. I'll be on the case Monday.

              @ARNC I'll take a look at this, thanks for letting me know

              The devil is in the detail..

              last edited by 11 Feb 2023, 10:00 1 Reply Last reply Reply Quote 0
              • T
                twin
                見習いボス
                Joined: 12 May 2012

                Why are my photos not uploading on this new forum?

                last edited by 12 Feb 2023, 03:44 1 Reply Last reply Reply Quote 0
                • G
                  Giles
                  IHUK Crew
                  Joined: 22 Sept 2009

                  Please can you explain exactly what you are doing Richard, and are you getting an error message....?

                  "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                  last edited by 12 Feb 2023, 06:32 1 Reply Last reply Reply Quote 0
                  • T
                    the246guy
                    Haraki san Prodigy
                    Joined: 8 May 2016

                    I'm noticing that I belong to the "Raw and Unwashed" group. Can't remember exactly, but I had a different group with the old forum. Is this grouping based on some numbers?

                    IH-555N | IH-666S-21 | IH-777D | IH-666 XHS | IHG-035 | IHB-06 | IH-721-KHA
                    IHSH-251 | IHSH-07 | IHSH-246 * 2

                    last edited by 12 Feb 2023, 07:32 1 Reply Last reply Reply Quote 0
                    • G
                      Giles
                      IHUK Crew
                      Joined: 22 Sept 2009

                      https://www.ironheart.co.uk/forum//post/679952

                      "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                      last edited by 12 Feb 2023, 07:59 1 Reply Last reply Reply Quote 0
                      • T
                        twin
                        見習いボス
                        Joined: 12 May 2012

                        @Giles I am getting the error. Doing pics as I have done them before on old forum.

                        last edited by 12 Feb 2023, 18:01 1 Reply Last reply Reply Quote 0
                        • G
                          Giles
                          IHUK Crew
                          Joined: 22 Sept 2009

                          I click on the "Upload images" button below on the left, select a photo from my computer and then "Post quick reply". Works every time.

                          If that does not work for you, we need a detailed explanation of what you are doing and what errors you are getting for us to work out what is going wrong.

                          Sorry for the hassle.

                          "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                          last edited by 12 Feb 2023, 19:27 1 Reply Last reply Reply Quote 0
                          • I
                            injunjack
                            見習いボス
                            @Daniel San
                            Joined: 19 Feb 2010

                            @Daniel-San said in Where do we report issues with the new forum?:

                            there is something wrong with the post status , don’t know the right name for it.
                            I’am raw and unwashed with 1500 posts 😂
                            please check

                            Same here, I changed it to no status in profile but might be nice to have old status back

                            Also I seem to have some probs in changing settingts, I tried to "paginate" the forum insettings, but after hitting save, nothing happens...

                            last edited by 13 Feb 2023, 11:47 1 Reply Last reply Reply Quote 0
                            • G
                              Giles
                              IHUK Crew
                              Joined: 22 Sept 2009

                              Do what I suggested in reply to your other post

                              "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                              last edited by Giles 13 Feb 2023, 11:50 I 1 Reply Last reply 13 Feb 2023, 12:07 Reply Quote 0
                              • I
                                injunjack
                                見習いボス
                                @Giles
                                Joined: 19 Feb 2010

                                @Giles done.

                                last edited by 13 Feb 2023, 12:07 1 Reply Last reply Reply Quote 0
                                • G
                                  Giles
                                  IHUK Crew
                                  Joined: 22 Sept 2009

                                  Cool
                                  I just tried paginating and it worked for me.....

                                  "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                                  last edited by 13 Feb 2023, 12:12 1 Reply Last reply Reply Quote 0
                                  • D
                                    DrPat
                                    Iron Heart Deity
                                    Joined: 9 Oct 2009

                                    When I click on a category, for example Bottoms, I only see the first page of posts listed in reverse chronological order. I don't see any possibility to page through older posts.

                                    https://forum.ironheart.co.uk/forum/category/9/bottoms

                                    I see this both on my phone (iPhone) and on my PC (Chrome under MacOS).

                                    last edited by DrPat 14 Feb 2023, 20:33 A 1 Reply Last reply 15 Feb 2023, 09:55 Reply Quote 0
                                    • D
                                      DrPat
                                      Iron Heart Deity
                                      Joined: 9 Oct 2009

                                      Another annoyance is the following: I click on a thread that I haven't read until the last post (for example, post 10 out of 100). Then I click on the double down arrow to get to the end of the thread.

                                      When I click on the back button, it takes me to post 10. I would be better if the back button took me out of the thread instead of returning me to the point of entry.

                                      last edited by 14 Feb 2023, 20:40 1 Reply Last reply Reply Quote 0
                                      • D
                                        DrPat
                                        Iron Heart Deity
                                        Joined: 9 Oct 2009

                                        I also notice that the home screen freeze is still present. For me, this makes the mobile version almost unusable and would suggest raising the priority of this bug. My reasons are as follows.

                                        (1) On the iPhone, when I save the link to the forum on the home screen, there are no back buttons at the bottom of the screen. This means that I must use the back swiping functionality to go back. Almost every time I do this I get a screen freeze and must kill the process.

                                        (2) If I use a browser window instead of the link, I do have back buttons. However, they disappear when I am scrolling through a thread. This means I must first reverse directions of scrolling to make the back button appear before clicking it.

                                        last edited by 14 Feb 2023, 20:46 1 Reply Last reply Reply Quote 0
                                        • D
                                          DrPat
                                          Iron Heart Deity
                                          Joined: 9 Oct 2009

                                          I am constantly seeing this notification and could do without it.

                                          D9D70B6E-D5CD-4A69-B885-BBC388B43CD9.png

                                          last edited by 14 Feb 2023, 20:49 1 Reply Last reply Reply Quote 0
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