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    Iron Heart Fall/Winter 2025 Collection Preview - Now Live

    Where do we report issues with the new forum?

    New Forum Frequently Asked Questions
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    • KarolK
      Karol
      啓蒙家
      @AdamJ
      Joined:

      @AdamJ yep, I see it from time to time. Will report here as soon as I stumble on one.

      Favorite:
      IH-888S-21 | IH-888-XHSib | IH-805 | IH-729-PUR | IH-555-XHS | IH-555S-25MB
      IHSH-339-SAX | IHSH-341-BLK | IHSH-293-OD | IHSH-362-BLK | IHSH-409-IB | IHSH-336-OD | IHSB-BIGBUCK-BLK
      IHV-44-BLK | IHV-02-BLK
      IHJ-75-BLK | IHJ-79-BLK | IHM-37-ODG

      last edited by AdamJA 1 Reply Last reply Reply Quote 0
      • AdamJA
        AdamJ
        IHUK Crew
        @Karol
        Joined:

        @Karol cheers mate

        The devil is in the detail..

        last edited by 1 Reply Last reply Reply Quote 1
        • KarolK
          Karol
          啓蒙家
          Joined:

          @AdamJ
          Same as above.
          https://www.ironhearteu.com/forum/topic/8572/ihsw-48-blk-ultra-heavy-sweat-cardigan-black/2
          at the end it should point here https://www.ironhearteu.com/forum/topic/8853/ihsw-48-blk-14-oz-ultra-heavyweight-sweat-cardigan-black/73

          Favorite:
          IH-888S-21 | IH-888-XHSib | IH-805 | IH-729-PUR | IH-555-XHS | IH-555S-25MB
          IHSH-339-SAX | IHSH-341-BLK | IHSH-293-OD | IHSH-362-BLK | IHSH-409-IB | IHSH-336-OD | IHSB-BIGBUCK-BLK
          IHV-44-BLK | IHV-02-BLK
          IHJ-75-BLK | IHJ-79-BLK | IHM-37-ODG

          last edited by 1 Reply Last reply Reply Quote 0
          • pechelmanP
            pechelman
            啓蒙家
            Joined:

            Couple of items that have been bugging me and I'm not sure if it's just me.

            First, the search seems to be applying an AND filter on every single word, so me trying to find most threads results in a "No Matches" including this one to find this thread. One would think this thread should pop up with those search words. Right?

            image.png

            Second, in chats, there exists the ability to resize the overall chat/text window, but the field where text is entered is limited to about 2.5lines of height for me, so it makes typing/reviewing anything longer than 1 sentence a little difficult. Is it possible to allow this text entry field to be resizable as well? Or just make it a little bigger?

            image.png

            last edited by AdamJA 1 Reply Last reply Reply Quote 0
            • AdamJA
              AdamJ
              IHUK Crew
              @pechelman
              Joined:

              @pechelman Just tested the search thing, weird. Will take a further look ASAP

              The devil is in the detail..

              last edited by 1 Reply Last reply Reply Quote 1
              • alexpupinA
                alexpupin
                Haraki san Student
                Joined:

                Looks like I can’t edit my own posts. I noticed this a few days ago. Is this a setting I enabled/disabled by mistake?

                Edit: I can edit this post, but not others. Weird.

                IMG_1724.png

                Patience is the virtue of faders

                IH-888-UHR-YA
                IH-888S-19L
                IH-634S-A
                IH-666-XHS
                IH-666S-SLB
                IH-634S-SLB

                last edited by alexpupin AdamJA 1 Reply Last reply Reply Quote 0
                • K
                  kkibbey23
                  Haraki san Prodigy
                  @AdamJ
                  Joined:

                  @AdamJ said in Where do we report issues with the new forum?:

                  Our dev team have been working on a good fix. Previously potential solutions have resulted in breaking other things. We'll discuss urgently as I appreciate it's very annoying. Will update soon

                  I’m just checking to see if you guys have found any fix for the jumping around? It’s hard to follow threads when it jumps all over

                  last edited by AdamJA 1 Reply Last reply Reply Quote 1
                  • AdamJA
                    AdamJ
                    IHUK Crew
                    @kkibbey23
                    Joined:

                    @kkibbey23 NodeBB (software we use for the forum) have just released a new version (3.0) which we're looking to upgrade to in the near future, which hopefully will resolve the issue. We thought we had a fix which would solve the issue but it resulted in much longer load times which would impact the UX negatively in another way. I will keep you posted

                    The devil is in the detail..

                    last edited by 1 Reply Last reply Reply Quote 1
                    • K
                      kkibbey23
                      Haraki san Prodigy
                      Joined:

                      Thanks a lot!

                      last edited by 1 Reply Last reply Reply Quote 0
                      • AdamJA
                        AdamJ
                        IHUK Crew
                        @alexpupin
                        Joined:

                        @alexpupin I am testing this currently, do you have an example of a post you're unable to edit?

                        I have a test account with standard permissions and can edit posts with it, just wondering if it may be thread specific! Thanks

                        The devil is in the detail..

                        last edited by alexpupinA 1 Reply Last reply Reply Quote 1
                        • alexpupinA
                          alexpupin
                          Haraki san Student
                          @AdamJ
                          Joined:

                          @AdamJ thanks for looking into this issue:

                          I can’t edit this post for example:
                          https://www.ironheart.co.uk/forum//post/774453

                          Also, I see that @WhiskeySandwich has a similar issue in the same thread.

                          Patience is the virtue of faders

                          IH-888-UHR-YA
                          IH-888S-19L
                          IH-634S-A
                          IH-666-XHS
                          IH-666S-SLB
                          IH-634S-SLB

                          last edited by AdamJA 1 Reply Last reply Reply Quote 0
                          • AdamJA
                            AdamJ
                            IHUK Crew
                            @alexpupin
                            Joined:

                            @alexpupin Thanks, confirmed I can't either with my test user so almost definitely a permissions issue

                            The devil is in the detail..

                            last edited by 1 Reply Last reply Reply Quote 0
                            • KarolK
                              Karol
                              啓蒙家
                              Joined:

                              Links at the end not pointing to further posts or the shop.
                              https://www.ironhearteu.com/forum/topic/7196/ihj-75-primaloft-mountain-parka/14

                              it should direct here - https://www.ironhearteu.com/forum/topic/7607/ihj-75-blk-primaloft-mountain-parka/97

                              Favorite:
                              IH-888S-21 | IH-888-XHSib | IH-805 | IH-729-PUR | IH-555-XHS | IH-555S-25MB
                              IHSH-339-SAX | IHSH-341-BLK | IHSH-293-OD | IHSH-362-BLK | IHSH-409-IB | IHSH-336-OD | IHSB-BIGBUCK-BLK
                              IHV-44-BLK | IHV-02-BLK
                              IHJ-75-BLK | IHJ-79-BLK | IHM-37-ODG

                              last edited by 1 Reply Last reply Reply Quote 0
                              • 68degreesorless6
                                68degreesorless
                                Haraki san Student
                                Joined:

                                Could just be a me thing, but I miss when you could go to recent posts and read the actual recent posts rather than just seeing which threads have been posted in recently 🙃

                                last edited by 1 Reply Last reply Reply Quote 0
                                • popvultureP
                                  popvulture
                                  見習いボス
                                  Joined:

                                  This one might have been mentioned before, but I don't really wanna comb back through 191 posts...

                                  If I'm scrolling back in a thread from the most recent post, there's eventually a point at which a big batch of photos from previous posts all load at once, and it blasts me back in time quite a bit, usually making it tough to go back to where I just was. It's pretty damn annoying, but I somehow don't think there's a way to get around this happening, unless I'm missing something. Anyone else deal with this and/or maybe find a way to prevent it?

                                  WTB
                                  IHSH-IHG-BLK XXL
                                  Sugar Cane Coke Stripe SS L charcoal

                                  last edited by DeeDee85D 1 Reply Last reply Reply Quote 2
                                  • DeeDee85D
                                    DeeDee85
                                    啓蒙家
                                    @popvulture
                                    Joined:

                                    @popvulture it drives me mad 🤯

                                    last edited by popvultureP 1 Reply Last reply Reply Quote 1
                                    • popvultureP
                                      popvulture
                                      見習いボス
                                      @DeeDee85
                                      Joined:

                                      @DeeDee85 glad to know I'm not the only one 🤜

                                      WTB
                                      IHSH-IHG-BLK XXL
                                      Sugar Cane Coke Stripe SS L charcoal

                                      last edited by DeeDee85D 1 Reply Last reply Reply Quote 0
                                      • DeeDee85D
                                        DeeDee85
                                        啓蒙家
                                        @popvulture
                                        Joined:

                                        @popvulture just about get to what you were looking for then it cycles back through 40 posts.. then go really slowly back the other way, just about to get to what you were looking for and it cycles through 80 posts the other way.. 😢

                                        last edited by DeeDee85 1 Reply Last reply Reply Quote 0
                                        • motojoboboM
                                          motojobobo
                                          啓蒙家
                                          Joined:

                                          Happens to me too. Both on an Ipad and an Iphone.
                                          Never reported it but it has been happening for months.

                                          The journey is the objective.

                                          last edited by 1 Reply Last reply Reply Quote 1
                                          • popvultureP
                                            popvulture
                                            見習いボス
                                            Joined:

                                            It's happened to me since basically the beginning of the new forum — I get why it does it, but I still wonder if there's some way to fix it. @AdamJ has anyone ever brought this up with you?

                                            WTB
                                            IHSH-IHG-BLK XXL
                                            Sugar Cane Coke Stripe SS L charcoal

                                            last edited by 1 Reply Last reply Reply Quote 0
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