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    Iron Heart Fall/Winter 2025 Collection Preview - Now Live

    Where do we report issues with the new forum?

    New Forum Frequently Asked Questions
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    • K
      kkibbey23
      Haraki san Prodigy
      @AdamJ
      Joined:

      @AdamJ said in Where do we report issues with the new forum?:

      Our dev team have been working on a good fix. Previously potential solutions have resulted in breaking other things. We'll discuss urgently as I appreciate it's very annoying. Will update soon

      I’m just checking to see if you guys have found any fix for the jumping around? It’s hard to follow threads when it jumps all over

      last edited by AdamJA 1 Reply Last reply Reply Quote 1
      • AdamJA
        AdamJ
        IHUK Crew
        @kkibbey23
        Joined:

        @kkibbey23 NodeBB (software we use for the forum) have just released a new version (3.0) which we're looking to upgrade to in the near future, which hopefully will resolve the issue. We thought we had a fix which would solve the issue but it resulted in much longer load times which would impact the UX negatively in another way. I will keep you posted

        The devil is in the detail..

        last edited by 1 Reply Last reply Reply Quote 1
        • K
          kkibbey23
          Haraki san Prodigy
          Joined:

          Thanks a lot!

          last edited by 1 Reply Last reply Reply Quote 0
          • AdamJA
            AdamJ
            IHUK Crew
            @alexpupin
            Joined:

            @alexpupin I am testing this currently, do you have an example of a post you're unable to edit?

            I have a test account with standard permissions and can edit posts with it, just wondering if it may be thread specific! Thanks

            The devil is in the detail..

            last edited by alexpupinA 1 Reply Last reply Reply Quote 1
            • alexpupinA
              alexpupin
              Haraki san Student
              @AdamJ
              Joined:

              @AdamJ thanks for looking into this issue:

              I can’t edit this post for example:
              https://www.ironheart.co.uk/forum//post/774453

              Also, I see that @WhiskeySandwich has a similar issue in the same thread.

              Patience is the virtue of faders

              IH-888-UHR-YA
              IH-888S-19L
              IH-634S-A
              IH-666-XHS
              IH-666S-SLB
              IH-634S-SLB

              last edited by AdamJA 1 Reply Last reply Reply Quote 0
              • AdamJA
                AdamJ
                IHUK Crew
                @alexpupin
                Joined:

                @alexpupin Thanks, confirmed I can't either with my test user so almost definitely a permissions issue

                The devil is in the detail..

                last edited by 1 Reply Last reply Reply Quote 0
                • KarolK
                  Karol
                  啓蒙家
                  Joined:

                  Links at the end not pointing to further posts or the shop.
                  https://www.ironhearteu.com/forum/topic/7196/ihj-75-primaloft-mountain-parka/14

                  it should direct here - https://www.ironhearteu.com/forum/topic/7607/ihj-75-blk-primaloft-mountain-parka/97

                  Favorite:
                  IH-888S-21 | IH-888-XHSib | IH-805 | IH-729-PUR | IH-555-XHS | IH-555S-25MB
                  IHSH-339-SAX | IHSH-341-BLK | IHSH-293-OD | IHSH-362-BLK | IHSH-409-IB | IHSH-336-OD | IHSB-BIGBUCK-BLK
                  IHV-44-BLK | IHV-02-BLK
                  IHJ-75-BLK | IHJ-79-BLK | IHM-37-ODG

                  last edited by 1 Reply Last reply Reply Quote 0
                  • 68degreesorless6
                    68degreesorless
                    Haraki san Student
                    Joined:

                    Could just be a me thing, but I miss when you could go to recent posts and read the actual recent posts rather than just seeing which threads have been posted in recently 🙃

                    last edited by 1 Reply Last reply Reply Quote 0
                    • popvultureP
                      popvulture
                      見習いボス
                      Joined:

                      This one might have been mentioned before, but I don't really wanna comb back through 191 posts...

                      If I'm scrolling back in a thread from the most recent post, there's eventually a point at which a big batch of photos from previous posts all load at once, and it blasts me back in time quite a bit, usually making it tough to go back to where I just was. It's pretty damn annoying, but I somehow don't think there's a way to get around this happening, unless I'm missing something. Anyone else deal with this and/or maybe find a way to prevent it?

                      WTB
                      IHSH-IHG-BLK XXL
                      Sugar Cane Coke Stripe SS L charcoal

                      last edited by DeeDee85D 1 Reply Last reply Reply Quote 2
                      • DeeDee85D
                        DeeDee85
                        啓蒙家
                        @popvulture
                        Joined:

                        @popvulture it drives me mad 🤯

                        last edited by popvultureP 1 Reply Last reply Reply Quote 1
                        • popvultureP
                          popvulture
                          見習いボス
                          @DeeDee85
                          Joined:

                          @DeeDee85 glad to know I'm not the only one 🤜

                          WTB
                          IHSH-IHG-BLK XXL
                          Sugar Cane Coke Stripe SS L charcoal

                          last edited by DeeDee85D 1 Reply Last reply Reply Quote 0
                          • DeeDee85D
                            DeeDee85
                            啓蒙家
                            @popvulture
                            Joined:

                            @popvulture just about get to what you were looking for then it cycles back through 40 posts.. then go really slowly back the other way, just about to get to what you were looking for and it cycles through 80 posts the other way.. 😢

                            last edited by DeeDee85 1 Reply Last reply Reply Quote 0
                            • motojoboboM
                              motojobobo
                              啓蒙家
                              Joined:

                              Happens to me too. Both on an Ipad and an Iphone.
                              Never reported it but it has been happening for months.

                              The journey is the objective.

                              last edited by 1 Reply Last reply Reply Quote 1
                              • popvultureP
                                popvulture
                                見習いボス
                                Joined:

                                It's happened to me since basically the beginning of the new forum — I get why it does it, but I still wonder if there's some way to fix it. @AdamJ has anyone ever brought this up with you?

                                WTB
                                IHSH-IHG-BLK XXL
                                Sugar Cane Coke Stripe SS L charcoal

                                last edited by 1 Reply Last reply Reply Quote 0
                                • M
                                  marco23d
                                  Raw and Unwashed
                                  Joined:

                                  I'm assuming you are all on the infinite scroll setting rather than paginate?

                                  last edited by popvultureP DeeDee85D 2 Replies Last reply Reply Quote 2
                                  • popvultureP
                                    popvulture
                                    見習いボス
                                    @marco23d
                                    Joined:

                                    @marco23d you sound like a wise man... I'm going to investigate this setting right now 🧐

                                    WTB
                                    IHSH-IHG-BLK XXL
                                    Sugar Cane Coke Stripe SS L charcoal

                                    last edited by 1 Reply Last reply Reply Quote 0
                                    • popvultureP
                                      popvulture
                                      見習いボス
                                      Joined:

                                      Well hot damn that fixed it. I owe you a beer or a coffee or one of the things!

                                      @DeeDee85 @motojobobo check it out in Settings, should do the trick for you.

                                      WTB
                                      IHSH-IHG-BLK XXL
                                      Sugar Cane Coke Stripe SS L charcoal

                                      last edited by popvulture M 1 Reply Last reply Reply Quote 1
                                      • M
                                        marco23d
                                        Raw and Unwashed
                                        @popvulture
                                        Joined:

                                        @popvulture haha believe me it was driving me crazy at first. I tried to find the setting a while back, enabled it, but forgot to click save so i thought it was a lost cause. But it's life changing. Much more enjoyable experience.

                                        last edited by popvultureP 1 Reply Last reply Reply Quote 1
                                        • popvultureP
                                          popvulture
                                          見習いボス
                                          @marco23d
                                          Joined:

                                          @marco23d yeah much more enjoyable, indeed! Loading issue or not, I definitely prefer pages either way — for whatever reason it just gives me a clearer definition of time, plus I find it easier to go back and look for stuff if I roughly remember where it is page-wise.

                                          WTB
                                          IHSH-IHG-BLK XXL
                                          Sugar Cane Coke Stripe SS L charcoal

                                          last edited by 1 Reply Last reply Reply Quote 0
                                          • DeeDee85D
                                            DeeDee85
                                            啓蒙家
                                            @marco23d
                                            Joined:

                                            @marco23d big thank you for this!!!

                                            last edited by 1 Reply Last reply Reply Quote 0
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