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    Iron Heart Fall/Winter 2025 Collection Preview - Now Live

    Where do we report issues with the new forum?

    New Forum Frequently Asked Questions
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    • AdamJA
      AdamJ
      IHUK Crew
      @kkibbey23
      Joined:

      @kkibbey23 NodeBB (software we use for the forum) have just released a new version (3.0) which we're looking to upgrade to in the near future, which hopefully will resolve the issue. We thought we had a fix which would solve the issue but it resulted in much longer load times which would impact the UX negatively in another way. I will keep you posted

      The devil is in the detail..

      last edited by 1 Reply Last reply Reply Quote 1
      • K
        kkibbey23
        Haraki san Prodigy
        Joined:

        Thanks a lot!

        last edited by 1 Reply Last reply Reply Quote 0
        • AdamJA
          AdamJ
          IHUK Crew
          @alexpupin
          Joined:

          @alexpupin I am testing this currently, do you have an example of a post you're unable to edit?

          I have a test account with standard permissions and can edit posts with it, just wondering if it may be thread specific! Thanks

          The devil is in the detail..

          last edited by alexpupinA 1 Reply Last reply Reply Quote 1
          • alexpupinA
            alexpupin
            Haraki san Student
            @AdamJ
            Joined:

            @AdamJ thanks for looking into this issue:

            I can’t edit this post for example:
            https://www.ironheart.co.uk/forum//post/774453

            Also, I see that @WhiskeySandwich has a similar issue in the same thread.

            Patience is the virtue of faders

            IH-888-UHR-YA
            IH-888S-19L
            IH-634S-A
            IH-666-XHS
            IH-666S-SLB
            IH-634S-SLB

            last edited by AdamJA 1 Reply Last reply Reply Quote 0
            • AdamJA
              AdamJ
              IHUK Crew
              @alexpupin
              Joined:

              @alexpupin Thanks, confirmed I can't either with my test user so almost definitely a permissions issue

              The devil is in the detail..

              last edited by 1 Reply Last reply Reply Quote 0
              • KarolK
                Karol
                啓蒙家
                Joined:

                Links at the end not pointing to further posts or the shop.
                https://www.ironhearteu.com/forum/topic/7196/ihj-75-primaloft-mountain-parka/14

                it should direct here - https://www.ironhearteu.com/forum/topic/7607/ihj-75-blk-primaloft-mountain-parka/97

                Favorite:
                IH-888S-21 | IH-888-XHSib | IH-805 | IH-729-PUR | IH-555-XHS | IH-555S-25MB
                IHSH-339-SAX | IHSH-341-BLK | IHSH-293-OD | IHSH-362-BLK | IHSH-409-IB | IHSH-336-OD | IHSB-BIGBUCK-BLK
                IHV-44-BLK | IHV-02-BLK
                IHJ-75-BLK | IHJ-79-BLK | IHM-37-ODG

                last edited by 1 Reply Last reply Reply Quote 0
                • 68degreesorless6
                  68degreesorless
                  Haraki san Student
                  Joined:

                  Could just be a me thing, but I miss when you could go to recent posts and read the actual recent posts rather than just seeing which threads have been posted in recently 🙃

                  last edited by 1 Reply Last reply Reply Quote 0
                  • popvultureP
                    popvulture
                    見習いボス
                    Joined:

                    This one might have been mentioned before, but I don't really wanna comb back through 191 posts...

                    If I'm scrolling back in a thread from the most recent post, there's eventually a point at which a big batch of photos from previous posts all load at once, and it blasts me back in time quite a bit, usually making it tough to go back to where I just was. It's pretty damn annoying, but I somehow don't think there's a way to get around this happening, unless I'm missing something. Anyone else deal with this and/or maybe find a way to prevent it?

                    WTB
                    IHSH-IHG-BLK XXL
                    Sugar Cane Coke Stripe SS L charcoal

                    last edited by DeeDee85D 1 Reply Last reply Reply Quote 2
                    • DeeDee85D
                      DeeDee85
                      啓蒙家
                      @popvulture
                      Joined:

                      @popvulture it drives me mad 🤯

                      last edited by popvultureP 1 Reply Last reply Reply Quote 1
                      • popvultureP
                        popvulture
                        見習いボス
                        @DeeDee85
                        Joined:

                        @DeeDee85 glad to know I'm not the only one 🤜

                        WTB
                        IHSH-IHG-BLK XXL
                        Sugar Cane Coke Stripe SS L charcoal

                        last edited by DeeDee85D 1 Reply Last reply Reply Quote 0
                        • DeeDee85D
                          DeeDee85
                          啓蒙家
                          @popvulture
                          Joined:

                          @popvulture just about get to what you were looking for then it cycles back through 40 posts.. then go really slowly back the other way, just about to get to what you were looking for and it cycles through 80 posts the other way.. 😢

                          last edited by DeeDee85 1 Reply Last reply Reply Quote 0
                          • motojoboboM
                            motojobobo
                            啓蒙家
                            Joined:

                            Happens to me too. Both on an Ipad and an Iphone.
                            Never reported it but it has been happening for months.

                            The journey is the objective.

                            last edited by 1 Reply Last reply Reply Quote 1
                            • popvultureP
                              popvulture
                              見習いボス
                              Joined:

                              It's happened to me since basically the beginning of the new forum — I get why it does it, but I still wonder if there's some way to fix it. @AdamJ has anyone ever brought this up with you?

                              WTB
                              IHSH-IHG-BLK XXL
                              Sugar Cane Coke Stripe SS L charcoal

                              last edited by 1 Reply Last reply Reply Quote 0
                              • M
                                marco23d
                                Raw and Unwashed
                                Joined:

                                I'm assuming you are all on the infinite scroll setting rather than paginate?

                                last edited by popvultureP DeeDee85D 2 Replies Last reply Reply Quote 2
                                • popvultureP
                                  popvulture
                                  見習いボス
                                  @marco23d
                                  Joined:

                                  @marco23d you sound like a wise man... I'm going to investigate this setting right now 🧐

                                  WTB
                                  IHSH-IHG-BLK XXL
                                  Sugar Cane Coke Stripe SS L charcoal

                                  last edited by 1 Reply Last reply Reply Quote 0
                                  • popvultureP
                                    popvulture
                                    見習いボス
                                    Joined:

                                    Well hot damn that fixed it. I owe you a beer or a coffee or one of the things!

                                    @DeeDee85 @motojobobo check it out in Settings, should do the trick for you.

                                    WTB
                                    IHSH-IHG-BLK XXL
                                    Sugar Cane Coke Stripe SS L charcoal

                                    last edited by popvulture M 1 Reply Last reply Reply Quote 1
                                    • M
                                      marco23d
                                      Raw and Unwashed
                                      @popvulture
                                      Joined:

                                      @popvulture haha believe me it was driving me crazy at first. I tried to find the setting a while back, enabled it, but forgot to click save so i thought it was a lost cause. But it's life changing. Much more enjoyable experience.

                                      last edited by popvultureP 1 Reply Last reply Reply Quote 1
                                      • popvultureP
                                        popvulture
                                        見習いボス
                                        @marco23d
                                        Joined:

                                        @marco23d yeah much more enjoyable, indeed! Loading issue or not, I definitely prefer pages either way — for whatever reason it just gives me a clearer definition of time, plus I find it easier to go back and look for stuff if I roughly remember where it is page-wise.

                                        WTB
                                        IHSH-IHG-BLK XXL
                                        Sugar Cane Coke Stripe SS L charcoal

                                        last edited by 1 Reply Last reply Reply Quote 0
                                        • DeeDee85D
                                          DeeDee85
                                          啓蒙家
                                          @marco23d
                                          Joined:

                                          @marco23d big thank you for this!!!

                                          last edited by 1 Reply Last reply Reply Quote 0
                                          • T
                                            Thor
                                            Haraki san Student
                                            Joined:

                                            Oh wow - yes thanks also 🙏- just stumbled into this thread and you have solved something that was driving me nuts!!

                                            last edited by 1 Reply Last reply Reply Quote 1
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