Where do we report issues with the new forum?

[pechelman]

Couple of items that have been bugging me and I'm not sure if it's just me.

First, the search seems to be applying an AND filter on every single word, so me trying to find most threads results in a "No Matches" including this one to find this thread. One would think this thread should pop up with those search words. Right?

Second, in chats, there exists the ability to resize the overall chat/text window, but the field where text is entered is limited to about 2.5lines of height for me, so it makes typing/reviewing anything longer than 1 sentence a little difficult. Is it possible to allow this text entry field to be resizable as well? Or just make it a little bigger?

[AdamJ]

@pechelman Just tested the search thing, weird. Will take a further look ASAP

[alexpupin]

Looks like I can’t edit my own posts. I noticed this a few days ago. Is this a setting I enabled/disabled by mistake?

Edit: I can edit this post, but not others. Weird.

[kkibbey23]

@AdamJ said in Where do we report issues with the new forum?:

Our dev team have been working on a good fix. Previously potential solutions have resulted in breaking other things. We'll discuss urgently as I appreciate it's very annoying. Will update soon

I’m just checking to see if you guys have found any fix for the jumping around? It’s hard to follow threads when it jumps all over

[AdamJ]

@kkibbey23 NodeBB (software we use for the forum) have just released a new version (3.0) which we're looking to upgrade to in the near future, which hopefully will resolve the issue. We thought we had a fix which would solve the issue but it resulted in much longer load times which would impact the UX negatively in another way. I will keep you posted

[kkibbey23]

Thanks a lot!

[AdamJ]

@alexpupin I am testing this currently, do you have an example of a post you're unable to edit?

I have a test account with standard permissions and can edit posts with it, just wondering if it may be thread specific! Thanks

[alexpupin]

@AdamJ thanks for looking into this issue:

I can’t edit this post for example:
https://www.ironheart.co.uk/forum//post/774453

Also, I see that @WhiskeySandwich has a similar issue in the same thread.

[AdamJ]

@alexpupin Thanks, confirmed I can't either with my test user so almost definitely a permissions issue

[Karol]

Links at the end not pointing to further posts or the shop.
https://www.ironhearteu.com/forum/topic/7196/ihj-75-primaloft-mountain-parka/14

it should direct here - https://www.ironhearteu.com/forum/topic/7607/ihj-75-blk-primaloft-mountain-parka/97

[68degreesorless]

Could just be a me thing, but I miss when you could go to recent posts and read the actual recent posts rather than just seeing which threads have been posted in recently

[popvulture]

This one might have been mentioned before, but I don't really wanna comb back through 191 posts...

If I'm scrolling back in a thread from the most recent post, there's eventually a point at which a big batch of photos from previous posts all load at once, and it blasts me back in time quite a bit, usually making it tough to go back to where I just was. It's pretty damn annoying, but I somehow don't think there's a way to get around this happening, unless I'm missing something. Anyone else deal with this and/or maybe find a way to prevent it?

[DeeDee85]

@popvulture it drives me mad

[popvulture]

@DeeDee85 glad to know I'm not the only one

[DeeDee85]

@popvulture just about get to what you were looking for then it cycles back through 40 posts.. then go really slowly back the other way, just about to get to what you were looking for and it cycles through 80 posts the other way..

[motojobobo]

Happens to me too. Both on an Ipad and an Iphone.
Never reported it but it has been happening for months.

[popvulture]

It's happened to me since basically the beginning of the new forum — I get why it does it, but I still wonder if there's some way to fix it. @AdamJ has anyone ever brought this up with you?

[marco23d]

I'm assuming you are all on the infinite scroll setting rather than paginate?

[popvulture]

@marco23d you sound like a wise man... I'm going to investigate this setting right now

[popvulture]

Well hot damn that fixed it. I owe you a beer or a coffee or one of the things!

@DeeDee85 @motojobobo check it out in Settings, should do the trick for you.