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    New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!

    Where do we report issues with the new forum?

    New Forum Frequently Asked Questions
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    • AdamJA
      AdamJ
      IHUK Crew
      @Karol
      Joined:

      @Karol fixed, a number of the old product re-direct links are broken I'd noticed as the data migration didn't cover intra-topic URLs also

      The devil is in the detail..

      last edited by KarolK 1 Reply Last reply Reply Quote 1
      • KarolK
        Karol
        啓蒙家
        @AdamJ
        Joined:

        @AdamJ yep, I see it from time to time. Will report here as soon as I stumble on one.

        Favorite:
        IH-888S-21 | IH-888-XHSib | IH-805 | IH-729-PUR | IH-555-XHS | IH-555S-25MB
        IHSH-339-SAX | IHSH-341-BLK | IHSH-293-OD | IHSH-362-BLK | IHSH-409-IB | IHSH-336-OD | IHSB-BIGBUCK-BLK
        IHV-44-BLK | IHV-02-BLK
        IHJ-75-BLK | IHJ-79-BLK | IHM-37-ODG

        last edited by AdamJA 1 Reply Last reply Reply Quote 0
        • AdamJA
          AdamJ
          IHUK Crew
          @Karol
          Joined:

          @Karol cheers mate

          The devil is in the detail..

          last edited by 1 Reply Last reply Reply Quote 1
          • KarolK
            Karol
            啓蒙家
            Joined:

            @AdamJ
            Same as above.
            https://www.ironhearteu.com/forum/topic/8572/ihsw-48-blk-ultra-heavy-sweat-cardigan-black/2
            at the end it should point here https://www.ironhearteu.com/forum/topic/8853/ihsw-48-blk-14-oz-ultra-heavyweight-sweat-cardigan-black/73

            Favorite:
            IH-888S-21 | IH-888-XHSib | IH-805 | IH-729-PUR | IH-555-XHS | IH-555S-25MB
            IHSH-339-SAX | IHSH-341-BLK | IHSH-293-OD | IHSH-362-BLK | IHSH-409-IB | IHSH-336-OD | IHSB-BIGBUCK-BLK
            IHV-44-BLK | IHV-02-BLK
            IHJ-75-BLK | IHJ-79-BLK | IHM-37-ODG

            last edited by 1 Reply Last reply Reply Quote 0
            • pechelmanP
              pechelman
              啓蒙家
              Joined:

              Couple of items that have been bugging me and I'm not sure if it's just me.

              First, the search seems to be applying an AND filter on every single word, so me trying to find most threads results in a "No Matches" including this one to find this thread. One would think this thread should pop up with those search words. Right?

              image.png

              Second, in chats, there exists the ability to resize the overall chat/text window, but the field where text is entered is limited to about 2.5lines of height for me, so it makes typing/reviewing anything longer than 1 sentence a little difficult. Is it possible to allow this text entry field to be resizable as well? Or just make it a little bigger?

              image.png

              last edited by AdamJA 1 Reply Last reply Reply Quote 0
              • AdamJA
                AdamJ
                IHUK Crew
                @pechelman
                Joined:

                @pechelman Just tested the search thing, weird. Will take a further look ASAP

                The devil is in the detail..

                last edited by 1 Reply Last reply Reply Quote 1
                • alexpupinA
                  alexpupin
                  Haraki san Student
                  Joined:

                  Looks like I can’t edit my own posts. I noticed this a few days ago. Is this a setting I enabled/disabled by mistake?

                  Edit: I can edit this post, but not others. Weird.

                  IMG_1724.png

                  Patience is the virtue of faders

                  IH-888-UHR-YA
                  IH-888S-19L
                  IH-634S-A
                  IH-666-XHS
                  IH-666S-SLB
                  IH-634S-SLB

                  last edited by alexpupin AdamJA 1 Reply Last reply Reply Quote 0
                  • K
                    kkibbey23
                    Haraki san Prodigy
                    @AdamJ
                    Joined:

                    @AdamJ said in Where do we report issues with the new forum?:

                    Our dev team have been working on a good fix. Previously potential solutions have resulted in breaking other things. We'll discuss urgently as I appreciate it's very annoying. Will update soon

                    I’m just checking to see if you guys have found any fix for the jumping around? It’s hard to follow threads when it jumps all over

                    last edited by AdamJA 1 Reply Last reply Reply Quote 1
                    • AdamJA
                      AdamJ
                      IHUK Crew
                      @kkibbey23
                      Joined:

                      @kkibbey23 NodeBB (software we use for the forum) have just released a new version (3.0) which we're looking to upgrade to in the near future, which hopefully will resolve the issue. We thought we had a fix which would solve the issue but it resulted in much longer load times which would impact the UX negatively in another way. I will keep you posted

                      The devil is in the detail..

                      last edited by 1 Reply Last reply Reply Quote 1
                      • K
                        kkibbey23
                        Haraki san Prodigy
                        Joined:

                        Thanks a lot!

                        last edited by 1 Reply Last reply Reply Quote 0
                        • AdamJA
                          AdamJ
                          IHUK Crew
                          @alexpupin
                          Joined:

                          @alexpupin I am testing this currently, do you have an example of a post you're unable to edit?

                          I have a test account with standard permissions and can edit posts with it, just wondering if it may be thread specific! Thanks

                          The devil is in the detail..

                          last edited by alexpupinA 1 Reply Last reply Reply Quote 1
                          • alexpupinA
                            alexpupin
                            Haraki san Student
                            @AdamJ
                            Joined:

                            @AdamJ thanks for looking into this issue:

                            I can’t edit this post for example:
                            https://www.ironheart.co.uk/forum//post/774453

                            Also, I see that @WhiskeySandwich has a similar issue in the same thread.

                            Patience is the virtue of faders

                            IH-888-UHR-YA
                            IH-888S-19L
                            IH-634S-A
                            IH-666-XHS
                            IH-666S-SLB
                            IH-634S-SLB

                            last edited by AdamJA 1 Reply Last reply Reply Quote 0
                            • AdamJA
                              AdamJ
                              IHUK Crew
                              @alexpupin
                              Joined:

                              @alexpupin Thanks, confirmed I can't either with my test user so almost definitely a permissions issue

                              The devil is in the detail..

                              last edited by 1 Reply Last reply Reply Quote 0
                              • KarolK
                                Karol
                                啓蒙家
                                Joined:

                                Links at the end not pointing to further posts or the shop.
                                https://www.ironhearteu.com/forum/topic/7196/ihj-75-primaloft-mountain-parka/14

                                it should direct here - https://www.ironhearteu.com/forum/topic/7607/ihj-75-blk-primaloft-mountain-parka/97

                                Favorite:
                                IH-888S-21 | IH-888-XHSib | IH-805 | IH-729-PUR | IH-555-XHS | IH-555S-25MB
                                IHSH-339-SAX | IHSH-341-BLK | IHSH-293-OD | IHSH-362-BLK | IHSH-409-IB | IHSH-336-OD | IHSB-BIGBUCK-BLK
                                IHV-44-BLK | IHV-02-BLK
                                IHJ-75-BLK | IHJ-79-BLK | IHM-37-ODG

                                last edited by 1 Reply Last reply Reply Quote 0
                                • 68degreesorless6
                                  68degreesorless
                                  Haraki san Student
                                  Joined:

                                  Could just be a me thing, but I miss when you could go to recent posts and read the actual recent posts rather than just seeing which threads have been posted in recently 🙃

                                  last edited by 1 Reply Last reply Reply Quote 0
                                  • popvultureP
                                    popvulture
                                    見習いボス
                                    Joined:

                                    This one might have been mentioned before, but I don't really wanna comb back through 191 posts...

                                    If I'm scrolling back in a thread from the most recent post, there's eventually a point at which a big batch of photos from previous posts all load at once, and it blasts me back in time quite a bit, usually making it tough to go back to where I just was. It's pretty damn annoying, but I somehow don't think there's a way to get around this happening, unless I'm missing something. Anyone else deal with this and/or maybe find a way to prevent it?

                                    WTB
                                    IHSH-IHG-BLK XXL
                                    Sugar Cane Coke Stripe SS L charcoal

                                    last edited by DeeDee85D 1 Reply Last reply Reply Quote 2
                                    • DeeDee85D
                                      DeeDee85
                                      啓蒙家
                                      @popvulture
                                      Joined:

                                      @popvulture it drives me mad 🤯

                                      last edited by popvultureP 1 Reply Last reply Reply Quote 1
                                      • popvultureP
                                        popvulture
                                        見習いボス
                                        @DeeDee85
                                        Joined:

                                        @DeeDee85 glad to know I'm not the only one 🤜

                                        WTB
                                        IHSH-IHG-BLK XXL
                                        Sugar Cane Coke Stripe SS L charcoal

                                        last edited by DeeDee85D 1 Reply Last reply Reply Quote 0
                                        • DeeDee85D
                                          DeeDee85
                                          啓蒙家
                                          @popvulture
                                          Joined:

                                          @popvulture just about get to what you were looking for then it cycles back through 40 posts.. then go really slowly back the other way, just about to get to what you were looking for and it cycles through 80 posts the other way.. 😢

                                          last edited by DeeDee85 1 Reply Last reply Reply Quote 0
                                          • motojoboboM
                                            motojobobo
                                            啓蒙家
                                            Joined:

                                            Happens to me too. Both on an Ipad and an Iphone.
                                            Never reported it but it has been happening for months.

                                            The journey is the objective.

                                            last edited by 1 Reply Last reply Reply Quote 1
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