New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!

[Alex]

@neph93 sorry, can you give us another example? We can only replicate with the TGN, so another example would help narrow down the issue

[neph93]

@Alex @AdamJ Also happens with the IHSB-COL-BLK, but not all IHSB jackets.

[neph93]

Did some random searches of well known items from other lines and everything else worked

[Alex]

thanks mate, thats good data...

[AdamJ]

@neph93 Cheers mate, I think I've found the source of the problem

[will6er]

Seems that none of the belts have the "How we measure belts" guide. At least the OGL ones I have been eyeing.

[AdamJ]

@will6er Thanks, I will sort this tomorrow

[will6er]

Is there a link to the guide? I don't see it in the section where you have guides.

[SKT]

I’ve created a new password and logged in successfully on the day the new site launched. Now I can’t log in with the new password.

[tody]

@SKT try the forgot password function again?

[SKT]

I’ll try. For the record this is the error message I’m getting…

[tody]

@SKT this may be something else. shop software seems to have some protection functions running in the background, which goes wrong in your case.
different browser, different device, cleared you cache, all the usual stuff?

[SKT]

@tody will try again on different browser

[SKT]

Well that’s weird, I got it to work in Mozilla but not DuckDuckGo. Maybe browser settings were the problem…thanks @tody

[Alex]

@SKT the message you posted suggested you failed the capcha. Duck Duck Go is super privacy browser right? Perhaps it blocked the capcha and therefore you 'failed' it?

[SKT]

@Alex I think that was it. I turned off most of the security settings and it worked like a charm.

[Alex]

you can 100% browse the site without cookies and stuff, but you will struggle to do a lot with capha turned off, on our site and elsewhere

[motojobobo]

I’ll need help here.
Tried the ‘forgot password’ function but never got the email. Checked JUNK and Trash folders with no luck.
So stuck at that point.
USING: Ipad, Safari

[AdamJ]

@motojobobo I have just sent you a new account invite, please let me know if you get it!

[motojobobo]

Thankyou @AdamJ , that worked smoothly!
All set now.