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    Iron Heart Fall/Winter 2025 Collection Preview - Now Live

    Random questions to which you seek an answer

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    • GilesG
      Giles
      IHUK Crew
      Joined:

      Erm, possibly.....

      "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

      last edited by 1 Reply Last reply Reply Quote 0
      • B
        borosillykid
        Raw and Unwashed
        @popvulture
        Joined:

        @popvulture I have a pair of 1634 "freebees" they are non selvage and non lined rear pockets, no hidden rivets and no tucked belt loops, I also have a pair of non fade blacks that also do not have these features, I have a pair of triple works that have half lined back pockets. It's interesting to see the changes through the time.

        last edited by 1 Reply Last reply Reply Quote 0
        • GilesG
          Giles
          IHUK Crew
          Joined:

          When I started working with Haraki, there were a lot of details "missing", which I added later. Do they make the jeans any better? Maybe marginally, but they are features that I like and i know a lot of our customers like, so I requested them on jeans that I specced.

          "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

          last edited by 1 Reply Last reply Reply Quote 3
          • todyT
            tody
            啓蒙家
            Joined:

            Also, this gives me an error everytime I click on it:
            https://www.ironheart.co.uk/forum/topic/318/cowboy-boots/312
            (link from the 'recent') list to the Cowboy Boots thread.
            Link to the thread itself works fine:
            https://www.ironheart.co.uk/forum/topic/318/cowboy-boots/21

            last edited by AlexA 1 Reply Last reply Reply Quote 0
            • AlexA
              Alex
              IHUK Crew
              @tody
              Joined:

              @tody this has been moved temporarily as there are some issues in there we are trying to work out

              last edited by 1 Reply Last reply Reply Quote 0
              • RobeOfTheMagiR
                RobeOfTheMagi
                Haraki san Expert
                Joined:

                Have you also experienced that the 21 oz denim doesn't really fade at all for quite some time until you arrive at a point where the fading seems to accelerate so fast?

                last edited by louisboscoL 1 Reply Last reply Reply Quote 1
                • GilesG
                  Giles
                  IHUK Crew
                  Joined:

                  Yes, even more so with the 17oz NI.....

                  "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                  last edited by 1 Reply Last reply Reply Quote 1
                  • louisboscoL
                    louisbosco
                    啓蒙家
                    @RobeOfTheMagi
                    Joined:

                    @RobeOfTheMagi could be a psychological thing. my slubs and 21 lefties, I felt faded very slowly, when I was wearing them day in and out. when I moved on to a new pair, all of a sudden, they looked as though they've been faded a lot, almost as though they were trying to lure me back in

                    "Loyalty is a two way street. If i'm asking for it from you, then you're getting it from me."

                    • Harvey Specter
                    last edited by 1 Reply Last reply Reply Quote 3
                    • G
                      Gulliver
                      Raw and Unwashed
                      Joined:

                      Seeking advice from those likely to have experience themselves.

                      I ordered an item from Wonderlooper that was Fed-Ex’d and I had to pay a further fee of about £50 to Fed Ex (VAT & Admin).

                      My wife is concerned it could shrink and become a little snug, so I wanted to size up. Wonderlooper are small, sell out quickly and don’t do returns so it’s down to me.

                      They’ll refund once they have it back, sent me a return label and I ordered a slightly different hoodie, as they nearly all sold out in days.

                      I’m trying to ship back but am told by a drop off centre a mile away that I’d have to pay on top outside my own postcode and any questions about getting some of the return fees back, were greeted with a blank look and a vague suggestion to call them.

                      Pretty sure the next delivery will cost again and I don’t mind paying, but their website suggested I have to reject the delivery as a shipment, but can only do so on faulty grounds when
                      It’s only size being an issue.

                      Anyone else had similar experience in the UK, and any advice appreciated.

                      last edited by Tago MagoT goosehdG 3 Replies Last reply Reply Quote 0
                      • Tago MagoT
                        Tago Mago
                        Mod Squad
                        @Gulliver
                        Joined:

                        @Gulliver fyi I have moved your post to this thread

                        last edited by G 1 Reply Last reply Reply Quote 0
                        • G
                          Gulliver
                          Raw and Unwashed
                          @Tago Mago
                          Joined:

                          @Tago-Mago thank you. First time I’ve posted

                          last edited by 1 Reply Last reply Reply Quote 0
                          • goosehdG
                            goosehd
                            Mod Squad
                            @Gulliver
                            Joined:

                            @Gulliver You will need to work this out between yourself and the seller as anything here is speculation. If they suggested rejecting the shipment, then you should do so.

                            Any advice here could interfere with their policies and affect your overall outcome.

                            "I don't give a shit what anyone else is doing, we will do what is best for us and our customers" - Giles P. :)

                            last edited by G 1 Reply Last reply Reply Quote 2
                            • Tago MagoT
                              Tago Mago
                              Mod Squad
                              @Gulliver
                              Joined:

                              @Gulliver if ordering from Wonderlooper directly comes with additional fees, you may be better served checking stockists in the UK. Just a thought, that I realize doesn’t really help with your current predicament

                              last edited by G 1 Reply Last reply Reply Quote 1
                              • G
                                Gulliver
                                Raw and Unwashed
                                @goosehd
                                Joined:

                                @goosehd thanks for the input. They’re pretty clear shipping and fees are on the buyer. It’s FedEx with their website that’s the issue. FedEx charged me the fees and so far I haven’t been able to find clarity on how I can get that back from them. The item was fine but the guidance is specific that only when faulty can you return and reclaim. It isn’t faulty just wanted a larger size. I’ve sent clothes to Japan for re-dying via Royal Mail and it was a piece of cake from here in the UK. Therefore I’m curious if others have navigated similar with FedEx successfully before now and how they went about it

                                last edited by Mister_BrueM 1 Reply Last reply Reply Quote 0
                                • G
                                  Gulliver
                                  Raw and Unwashed
                                  @Tago Mago
                                  Joined:

                                  @Tago-Mago That’s a perfectly sensible point. It’s a bit more expensive from the Jeans Store here in the UK but pretty much the same price once VAT added, give or take. I didn’t know previously they were selling all that and if I buy in future I’ll definitely consider the alternative.

                                  last edited by 1 Reply Last reply Reply Quote 0
                                  • Mister_BrueM
                                    Mister_Brue
                                    Raw and Unwashed
                                    @Gulliver
                                    Joined:
                                    This post is deleted!
                                    last edited by G 1 Reply Last reply Reply Quote 2
                                    • G
                                      Gulliver
                                      Raw and Unwashed
                                      @Mister_Brue
                                      Joined:

                                      @Mister_Brue will do. I’m forming that opinion myself. No problems with delivering for businesses, but in my situation so far it’s a pretty unimpressive experience.

                                      last edited by DeeDee85D 1 Reply Last reply Reply Quote 1
                                      • DeeDee85D
                                        DeeDee85
                                        啓蒙家
                                        @Gulliver
                                        Joined:

                                        @Gulliver I’ve had a few problems with FedEx in the past and if it’s to do with a refund you will get filtered through a never ending line of different departments and numbers to ring until you inevitably reach the guys who can’t be arsed and don’t mind just repeatedly hanging up on you 😂 the worst of all the courier companies for me.

                                        last edited by G 1 Reply Last reply Reply Quote 1
                                        • RobeOfTheMagiR
                                          RobeOfTheMagi
                                          Haraki san Expert
                                          Joined:

                                          What will be the next denim CPO release :)?

                                          last edited by AlexA 1 Reply Last reply Reply Quote 0
                                          • AlexA
                                            Alex
                                            IHUK Crew
                                            @RobeOfTheMagi
                                            Joined:

                                            @RobeOfTheMagi probably the wabby CPO restock

                                            last edited by 1 Reply Last reply Reply Quote 1
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