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    Iron Heart Fall/Winter 2025 Live Reveal - Thursday 12th of June at 1700BST

    Where do we report issues with the new forum?

    New Forum Frequently Asked Questions
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    • AdamJA
      AdamJ
      IHUK Crew
      Joined:

      @popvulture @DeeDee85 we've been aware of it for a while and have looked in to multiple fixes, to no avail so far.

      We don't want to make pagination the default, as by design the infinite scroll is meant to reflect more of a "news feed" type experience, as you get on Reddit for instance. However, Reddit doesn't have inline imagery, for this exact reason.

      One solution floated was having images hidden by default with a "click to view" but this would impact the engagement, especially on image driven threads such as WAYWT etc.

      I'm sorry we haven't found a full solution for it yet, but it's being worked on I assure you. Thank you for your patience, hope the pagination is an ok work around in the meantime. Once we've made significant development with Version 3 of the current platform I will post an update

      The devil is in the detail..

      last edited by DeeDee85D 1 Reply Last reply Reply Quote 4
      • DeeDee85D
        DeeDee85
        啓蒙家
        @AdamJ
        Joined:

        @AdamJ thanks for the update, the pagination option is much less stressful now that I know about it 😂

        last edited by 1 Reply Last reply Reply Quote 1
        • popvultureP
          popvulture
          見習いボス
          Joined:

          I appreciate the info @AdamJ — that all makes sense. I get the value of the news feed experience and am definitely into that, but I'm completely ok with doing the paginated version until something gets worked out. And absolutely no worries at all re: not finding a solution yet! This stuff goes way over my head, and I'm in awe that y'all pull off what you do. Thank you!

          WTB
          IHSH-IHG-BLK XXL
          Sugar Cane Coke Stripe SS L charcoal

          last edited by 1 Reply Last reply Reply Quote 1
          • D
            DrPat
            Iron Heart Deity
            Joined:

            IMG_8404.png

            The blue bar is floating in the middle of the page when scrolling.

            Safari on iPhone 15 pro. I didn’t see this problem yesterday.

            last edited by DrPat 1 Reply Last reply Reply Quote 0
            • T4920T
              T4920
              見習いボス
              Joined:

              Not so much an issue, but is there any way I can get my phone (android) to send notifications when I receive notifications on this forum?

              “𝑁𝑒𝑣𝑒𝑟 𝑙𝑒𝑡 𝑡ℎ𝑒 𝑓𝑢𝑡𝑢𝑟𝑒 𝑑𝑖𝑠𝑡𝑢𝑟𝑏 𝑦𝑜𝑢. 𝑌𝑜𝑢 𝑤𝑖𝑙𝑙 𝑚𝑒𝑒𝑡 𝑖𝑡, 𝑖𝑓 𝑦𝑜𝑢 ℎ𝑎𝑣𝑒 𝑡𝑜, 𝑤𝑖𝑡ℎ 𝑡ℎ𝑒 𝑠𝑎𝑚𝑒 𝑤𝑒𝑎𝑝𝑜𝑛𝑠 𝑜𝑓 𝑟𝑒𝑎𝑠𝑜𝑛 𝑤ℎ𝑖𝑐ℎ 𝑡𝑜𝑑𝑎𝑦 𝑎𝑟𝑚 𝑦𝑜𝑢 𝑎𝑔𝑎𝑖𝑛𝑠𝑡 𝑡ℎ𝑒 𝑝𝑟𝑒𝑠𝑒𝑛𝑡.”

              last edited by AdamJA 1 Reply Last reply Reply Quote 0
              • AdamJA
                AdamJ
                IHUK Crew
                Joined:

                I am fairly sure it's just email notifications, but I will do some testing today @T4920

                The devil is in the detail..

                last edited by 1 Reply Last reply Reply Quote 1
                • AdamJA
                  AdamJ
                  IHUK Crew
                  Joined:

                  We're in the early phases of testing NodeBB Version 3 behind the scenes and hopefully the image/post moving issue will be sorted. Early doors but encouraging signs.

                  In addition, we're planning a number of UI improvements, particularly on mobile. We've been on the new forum for just over a year now so time for a new lick of paint I reckon.

                  The devil is in the detail..

                  last edited by 1 Reply Last reply Reply Quote 2
                  • AdamJA
                    AdamJ
                    IHUK Crew
                    @T4920
                    Joined:

                    @T4920 We're working on this still

                    The devil is in the detail..

                    last edited by 1 Reply Last reply Reply Quote 1
                    • mclaincauseyM
                      mclaincausey
                      見習いボス
                      Joined:

                      I shifted to paginated mode on mobile (almost entirely the way I access) because the scrolling getting messed around as images loaded was maddening. I would suggest that the “latest post” on the turquoise bar should go to the bottom of a given page in this mode, since the pagination controls at the bottom already have the oldest/newest post controls.

                      Think it, be it.

                      last edited by mclaincausey 1 Reply Last reply Reply Quote 1
                      • FadezF
                        Fadez
                        啓蒙家
                        Joined:

                        IMG_6763.jpeg
                        Anyone have this pop up from time to time? I refreshed my browser and few times and still unable to load photos on threads or profile pics

                        last edited by AdamJA 1 Reply Last reply Reply Quote 0
                        • AdamJA
                          AdamJ
                          IHUK Crew
                          @Fadez
                          Joined:

                          @Fadez weird, I'll do some testing thanks for reporting

                          The devil is in the detail..

                          last edited by 1 Reply Last reply Reply Quote 1
                          • ARNCA
                            ARNC
                            啓蒙家
                            Joined:

                            Anyone else seeing this more than usual this weekend? Not sure if anything has changed behind the scenes.

                            IMG_9415.png

                            “Every day that you survive you get a free sunset“

                            last edited by ? 1 Reply Last reply Reply Quote 0
                            • ?
                              A Former User
                              @ARNC
                              Joined:

                              @ARNC i’m seeing this too! 3 or 4 times today

                              last edited by 1 Reply Last reply Reply Quote 1
                              • goosehdG
                                goosehd
                                Mod Squad
                                Joined:

                                It’s been reported to IT.

                                "I don't give a shit what anyone else is doing, we will do what is best for us and our customers" - Giles P. :)

                                last edited by ARNCA 1 Reply Last reply Reply Quote 1
                                • ARNCA
                                  ARNC
                                  啓蒙家
                                  @goosehd
                                  Joined:

                                  @goosehd thanks!

                                  “Every day that you survive you get a free sunset“

                                  last edited by 1 Reply Last reply Reply Quote 1
                                  • TwistlockT
                                    Twistlock
                                    啓蒙家
                                    Joined:

                                    Just for info, still getting that message infrequently. In addition, threads seem to load slower. Using mobile on Android.

                                    last edited by 1 Reply Last reply Reply Quote 0
                                    • popvultureP
                                      popvulture
                                      見習いボス
                                      Joined:

                                      Been getting it as well

                                      WTB
                                      IHSH-IHG-BLK XXL
                                      Sugar Cane Coke Stripe SS L charcoal

                                      last edited by 1 Reply Last reply Reply Quote 0
                                      • SKTS
                                        SKT
                                        見習いボス
                                        Joined:

                                        Same here

                                        last edited by 1 Reply Last reply Reply Quote 0
                                        • AdamJA
                                          AdamJ
                                          IHUK Crew
                                          Joined:

                                          We reset the forum yesterday which we thought had solved the problem. Seemingly it has not, we'll keep looking in to it. Sorry for the delay

                                          The devil is in the detail..

                                          last edited by SKTS 1 Reply Last reply Reply Quote 1
                                          • SKTS
                                            SKT
                                            見習いボス
                                            @AdamJ
                                            Joined:

                                            @AdamJ seems much better today

                                            last edited by 1 Reply Last reply Reply Quote 1
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