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    Iron Heart Fall/Winter 2025 Collection Preview - Now Live

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    • MattM
      Matt
      見習いボス
      Joined:

      @Mizmazzle in my experience that quote could be due to it being the end of May and their services have suddenly come into urgent demand. They may not need the work and figure if you walk, fine by them, if you accept then they make a bigger profit. I’m sure inflation has also affected their costs for things like coolant, metal fabrication, lack of labor etc.

      last edited by MizmazzleM 1 Reply Last reply Reply Quote 0
      • MizmazzleM
        Mizmazzle
        見習いボス
        @Matt
        Joined:

        @Matt the guy mentioned the price of copper being on the rise and supply and demand. I think you’re right about the time of year being a factor. He was so gracious to waive his diagnostic fee today, if I scheduled a consult with their install team. Which I did. Then canceled later in the day. Need to get at least a couple more quotes. Hopefully the team that comes tomorrow says, “oh, it’s just this little thingamajiggy! That’s an easy cheap fix!!”
        A boy can dream.

        In the easy chair with my boots on, melted whiskey in my hand. Could'na been asleep for more than three hours...time to go to work again...

        last edited by 1 Reply Last reply Reply Quote 0
        • GilesG
          Giles
          IHUK Crew
          @Matt
          Joined:

          @Matt said in Random Rants:

          @Giles said in Random Rants:

          @mclaincausey said in Random Rants:

          @Giles y’all also don’t know what the sun is 🤣

          We also don't try and change the climate we are given. We roll with it.....

          Now who was it that revolutionized industry ushering in a global age of of expedited planet destruction?

          That'd be us.... 😞

          "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

          last edited by 1 Reply Last reply Reply Quote 1
          • popvultureP
            popvulture
            見習いボス
            @mclaincausey
            Joined:

            @mclaincausey said in Random Rants:

            @Mizmazzle that sounds high if they’re not doing duct work.

            Weather Changers put a new system in our last home for WAY less than that if you want to give them a jingle.

            Just looked it up: $6400 for a Bryant system with a humidifier and a new circuit. We continued with our existing furnace and no duct work was required, just condenser, coil, etc.

            I had a new system put in (also sans ducts) for around $7k in iirc 2018. Obviously pre-pandemic pricing, but more than double that seems fucking ludicrous.

            WTB
            IHSH-IHG-BLK XXL
            Sugar Cane Coke Stripe SS L charcoal

            last edited by 1 Reply Last reply Reply Quote 0
            • AdamJA
              AdamJ
              IHUK Crew
              @goosehd
              Joined:

              @goosehd "Dad will the sun ever come out, it's July?"

              No, no it won't. Ever

              The devil is in the detail..

              last edited by Tago MagoT 1 Reply Last reply Reply Quote 3
              • Tago MagoT
                Tago Mago
                Mod Squad
                @AdamJ
                Joined:

                @AdamJ switch on the telly:

                last edited by 1 Reply Last reply Reply Quote 1
                • GilesG
                  Giles
                  IHUK Crew
                  Joined:

                  Just switched that on. It is pissing down, I'm on the boat and need some sunny vibes....

                  "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                  last edited by 1 Reply Last reply Reply Quote 0
                  • Tago MagoT
                    Tago Mago
                    Mod Squad
                    Joined:

                    This is what the next couple of days look like here:

                    IMG_3642.jpeg

                    last edited by 1 Reply Last reply Reply Quote 0
                    • BrianB
                      Brian
                      Joined:

                      We’ve just had the first rainy day in 3+ months
                      And by rain they reckon there was 10mm over the last 24hours
                      As an avid hater of rain that little was a relief but as someone with herbs and plants we need a bit more

                      last edited by 1 Reply Last reply Reply Quote 0
                      • mclaincauseyM
                        mclaincausey
                        見習いボス
                        Joined:

                        Here’s some more sunshine for the Brits:

                        Think it, be it.

                        last edited by 1 Reply Last reply Reply Quote 0
                        • goosehdG
                          goosehd
                          Mod Squad
                          Joined:

                          This is one of those things that is bugging me in relation to online shopping in general (not IH specific and I'm taking my mod hat off for this). Buying multiples online of anything with the thought of returning items that don't fit or work out, cost businesses money and in the long term will cause the price of items to be raised to make up for those losses. I get the convenience of buying stuff online, personally love it, and know one of the downfalls is that items sometimes don't work out.

                          Those losses affect the money staff get paid, the investments in new technologies to make businesses more efficient, and the ability of shops to offer things we love and want.

                          I try really hard to make sure that each purchase counts so that I'm not making numerous returns. Owning a business myself, I see how everyone and everything costs money. ISP's, shipping, credit card fees, insurance, taxes, etc.

                          The next time you place an order and hit the buy now button, think about what you're doing and if you really are doing the best thing for everyone involved.

                          "I don't give a shit what anyone else is doing, we will do what is best for us and our customers" - Giles P. :)

                          last edited by WhiskeySandwichW 1 Reply Last reply Reply Quote 3
                          • WhiskeySandwichW
                            WhiskeySandwich
                            啓蒙家
                            @goosehd
                            Joined:

                            @goosehd I agree with what you're saying above, but to play devil's advocate - with the online retail market dominating vs brick-and-mortar for many products, it can be pretty difficult to go out and try out limited production items. When the ONLY viable option is to mail-order, trial and error can be the only way to dial in something like fitment. I had to send back my first pair of IH jeans to figure it out. It took some trial and error, and if you're ordering, then returning, then ordering again, then possibly returning again, it can take a long dang time to get what you're after. So, I think there is a bit to both sides. On the positive - once you dial something in, and you know what works and what doesn't, the back-and-forth can be reduced for subsequent orders. I think the moral is for buyers to be conscious of your above message while being careful about excessive orders.

                            "The greatest obstacle to living is expectancy, which hangs upon tomorrow and loses today...The whole future lies in uncertainty: Live immediately."
                            -Seneca

                            last edited by 1 Reply Last reply Reply Quote 2
                            • AdamJA
                              AdamJ
                              IHUK Crew
                              Joined:

                              I agree with the sentiment but when I buy Carhartt WIP off End Clothing, their shit sizing guides and customer service, does not leave me with any guilt when I buy two pairs and return one (sometimes both). I guess being a billion dollar company they can afford to tolerate the volume.

                              Appreciate that when the facility is there with more attentive service such is the case in a lot of our industry, it can be more frustrating.

                              The devil is in the detail..

                              last edited by 1 Reply Last reply Reply Quote 3
                              • WhiskeySandwichW
                                WhiskeySandwich
                                啓蒙家
                                Joined:

                                on the OTHER other hand. there've been countless times ive ordered something cheap, received it, hated it, but had to keep it because return shipping etc was simply not worth it. and thats sunk cost for a buyer. that shit sucks.

                                "The greatest obstacle to living is expectancy, which hangs upon tomorrow and loses today...The whole future lies in uncertainty: Live immediately."
                                -Seneca

                                last edited by 1 Reply Last reply Reply Quote 0
                                • goosehdG
                                  goosehd
                                  Mod Squad
                                  Joined:

                                  Good points gentlemen! That's why you should support those businesses that put time and effort into what and how they offer it. If a company can't be half assed in what they do, then why do you support them?

                                  I know that the businesses I frequent, are not afraid of picking up a phone or answering an email to answer simple questions that have saved everyone time and money.

                                  "I don't give a shit what anyone else is doing, we will do what is best for us and our customers" - Giles P. :)

                                  last edited by WhiskeySandwichW 1 Reply Last reply Reply Quote 0
                                  • GilesG
                                    Giles
                                    IHUK Crew
                                    Joined:

                                    As a general principle, we do not mind people buying a couple of sizes whilst they dial in their size. We want to make it easy for people to click-now, and we hope that if they become repeat customers, their sizing is a known thing, so the incidence of multiple purchasing diminishes with time.

                                    But, a few things to bear in mind.

                                    1. If you buy 2 things with the express intent of returning one, you are potentially losing us a sale
                                    2. The days of free return shipping are rapidly coming to a close, as online retailers realise the cost to them of offering it
                                    3. We do not get credit card or Paypal fee's refunded for refunds - that is an actual cost for selling nothing
                                    4. You have to pay to return it

                                    So, we would rather work with you to get it right first time.

                                    My sub random rant is the number of people who purchase shit and then almost immediately ask for a refund, we do not get credit card or Paypal fees refunded for random acts of stupidity.

                                    "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                                    last edited by 1 Reply Last reply Reply Quote 2
                                    • KasiK
                                      Kasi
                                      見習いボス
                                      Joined:

                                      That’s very stupid thing to do.

                                      The world's insane
                                      While you drink champagne
                                      And I'm livin' in black rain 4Q 🖕

                                      last edited by 1 Reply Last reply Reply Quote 0
                                      • GilesG
                                        Giles
                                        IHUK Crew
                                        Joined:

                                        You would not believe the "reasons" we get for cancellations.......

                                        Here's my favourite from yesterday:

                                        "asked to cancel, got no money"

                                        Where you born without a brain, or did a lobotomy happen later in life?

                                        Here's another, he bought a Ladies Medium (L-M) and thought he was getting a Large Medium....

                                        "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                                        last edited by Giles KasiK 1 Reply Last reply Reply Quote 2
                                        • goosehdG
                                          goosehd
                                          Mod Squad
                                          Joined:

                                          I read an article once that some of the big e-commerce retailers just ship returns to a clearance warehouse to process and get rid of returned items. The big retailers have found it cheaper and easier just to write items off because of damages to the items, shipping related costs, and processing fees.

                                          It's a sad state of affairs when we just dispose of things like that.

                                          "I don't give a shit what anyone else is doing, we will do what is best for us and our customers" - Giles P. :)

                                          last edited by 1 Reply Last reply Reply Quote 0
                                          • goosehdG
                                            goosehd
                                            Mod Squad
                                            Joined:

                                            @Giles What happens when IH gets returns that are in less than "new" condition?

                                            "I don't give a shit what anyone else is doing, we will do what is best for us and our customers" - Giles P. :)

                                            last edited by GilesG 1 Reply Last reply Reply Quote 0
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