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    Iron Heart Fall/Winter 2025 Collection Preview - Now Live

    Random questions to which you seek an answer

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    • gr8 selvedgeG
      gr8 selvedge
      Raw and Unwashed
      Joined:

      Why IH Germany unlike the US, or UK charging for shipping over 200 euro , or charging 21 euro for hemming? What kind of customer service is that!

      Why IH in Germany charges for shipping over 200 euro for EU, but free for rest of the world, plus hemming starting at 21 euro while it’s free in IH UK and US!
      Doesn’t sounds right to me, am l missing something or…..

      last edited by goosehd goosehdG MattM 2 Replies Last reply Reply Quote 0
      • goosehdG
        goosehd
        Mod Squad
        @gr8 selvedge
        Joined:

        @gr8-selvedge IH Germany and IH UK (which runs IH US) are two separate companies owned and operated by different people.

        Edit: Each stores policies for shipping and hemming would be their own to make.

        Hopefully this answers your question.

        "I don't give a shit what anyone else is doing, we will do what is best for us and our customers" - Giles P. :)

        last edited by goosehd 1 Reply Last reply Reply Quote 0
        • MattM
          Matt
          見習いボス
          @gr8 selvedge
          Joined:

          @gr8-selvedge you should also look into the impact Brexit and German customs/import/export rules have on their shipping policies. IH Germany has excellent customer service within the boundaries of what they can control.

          last edited by 1 Reply Last reply Reply Quote 3
          • GilesG
            Giles
            IHUK Crew
            Joined:

            Basically, different countries have different legal, taxation and institutional frameworks. From a shipping perspective, a country a to country b route is known as a lane, for all sorts of reasons there is a massive variance in the cost of shipping in different lanes. I do not know of a single brand that sells at the same price with the same shipping policies in every country they do business in.

            There are a few reasons why we are good at what we do, one of them is shipping. I sometimes say that our business is shipping and we just so happen to ship clothing.....

            "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

            last edited by goosehdG 1 Reply Last reply Reply Quote 3
            • goosehdG
              goosehd
              Mod Squad
              @Giles
              Joined:

              @Giles It’s a shame you added the clothing caveat. I was going to put an order in…🤣

              "I don't give a shit what anyone else is doing, we will do what is best for us and our customers" - Giles P. :)

              last edited by goosehd 1 Reply Last reply Reply Quote 0
              • goosehdG
                goosehd
                Mod Squad
                Joined:

                I was going to buy a couple kilos of tea, but we all know how that turned out last time…

                "I don't give a shit what anyone else is doing, we will do what is best for us and our customers" - Giles P. :)

                last edited by 1 Reply Last reply Reply Quote 3
                • neph93N
                  neph93
                  見習いボス
                  @A Former User
                  Joined:

                  @Heavy_blue I agree actually. It rightly has a reputaion as being stubben, but the fades start coming quickly. It just takes a very long time for them to develop to an obvious level.

                  There’s no other denim that gives an impression of being holistically faded as the 21oz. A faded pair is a whole «thing». And the faded areas alm run in to each other in a way that doesn’t happen with the higher contrast denims.

                  «Stevie Heighway on the wing!
                  We had dreams, and songs to sing…»

                  • Dame Vera Lynn
                  last edited by 1 Reply Last reply Reply Quote 6
                  • Y
                    yuffington
                    Raw and Unwashed
                    Joined:

                    Recently got a pair of 633 142od (there's no thread that I could find for them, so asking here). The 14oz overdye feels much more substantial than some other 15oz jeans I have. Is this because of the weave? Or possibly the shrinkage from the overdye results in a slightly heavier fabric per yard? They feel more like 16-17oz.... I'm not complaining! Love them.... just interested....

                    last edited by 1 Reply Last reply Reply Quote 0
                    • GilesG
                      Giles
                      IHUK Crew
                      Joined:

                      We do not exaggerate the weight of our denim, others may do. and yes, the over-dying process tightens up the weave.

                      "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                      last edited by 1 Reply Last reply Reply Quote 0
                      • flannel slutF
                        flannel slut
                        Raw and Unwashed
                        Joined:

                        Currently squeezing out a lime and have been noticing over the past couple months how much drier limes have been, yielding about half the juice. I initially thought I was picking poorly but have been coming across this regularly and through a variety of grocery stores. I live in northeast US and was wondering if members in other parts of the country/world have been experiencing the same?

                        last edited by ARNCA popvultureP J 3 Replies Last reply Reply Quote 0
                        • ARNCA
                          ARNC
                          啓蒙家
                          @flannel slut
                          Joined:

                          @flannel-slut not an answer to your question but I read the first line and assumed squeezing out a lime must be a euphemism (I’m somewhat relieved it’s not). Wishing you luck with future lime selection!

                          “Every day that you survive you get a free sunset“

                          last edited by ARNC MattM 1 Reply Last reply Reply Quote 3
                          • popvultureP
                            popvulture
                            見習いボス
                            @flannel slut
                            Joined:

                            @flannel-slut could be because citrus season is in the fall, but probably more just large scale farming. I’ve noticed so many things are kinda bland tasting, but yep I’ve def especially noticed w lemons and limes.

                            WTB
                            IHSH-IHG-BLK XXL
                            Sugar Cane Coke Stripe SS L charcoal

                            last edited by 1 Reply Last reply Reply Quote 2
                            • flannel slutF
                              flannel slut
                              Raw and Unwashed
                              Joined:

                              @ARNC got a pretty good chuckle out of that, totally see how that initially read as a euphemism 😂

                              @popvulture too true man. I won’t turn this into a rant but dark days when your citrus is not worth the squeeze.

                              last edited by 1 Reply Last reply Reply Quote 1
                              • popvultureP
                                popvulture
                                見習いボス
                                Joined:

                                Haha — grim, zestless 🍋💀🍋

                                WTB
                                IHSH-IHG-BLK XXL
                                Sugar Cane Coke Stripe SS L charcoal

                                last edited by 1 Reply Last reply Reply Quote 3
                                • MattM
                                  Matt
                                  見習いボス
                                  @ARNC
                                  Joined:

                                  @ARNC said in Random questions to which you seek an answer:

                                  @flannel-slut not an answer to your question but I read the first line and assumed squeezing out a lime must be a euphemism

                                  @flannel-slut This just happens when you get older. You get used to it.

                                  last edited by 1 Reply Last reply Reply Quote 2
                                  • flannel slutF
                                    flannel slut
                                    Raw and Unwashed
                                    Joined:

                                    Shit man. I’m seeing this in a number of different areas of late

                                    last edited by 1 Reply Last reply Reply Quote 0
                                    • bluemantraB
                                      bluemantra
                                      Haraki san Prodigy
                                      Joined:

                                      Out of curiosity does XHS sell better than 21 oz? And are XHS runs in much smaller batches compared to 21 oz?

                                      WTB IHJ-140-IG size L

                                      last edited by 1 Reply Last reply Reply Quote 0
                                      • GilesG
                                        Giles
                                        IHUK Crew
                                        Joined:

                                        https://www.ironheart.co.uk/forum//post/808606

                                        They are not necessarily smaller runs, but the denim is so difficult to mak it takes much longer.

                                        And the 21oz is the flagship, it is what we are known for, and most people who get into Iron Heart want to try the 21oz.

                                        Although XHS was my idea, I still think it as a novelty denim.

                                        "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                                        last edited by Giles 1 Reply Last reply Reply Quote 2
                                        • GilesG
                                          Giles
                                          IHUK Crew
                                          Joined:

                                          Does anybody know if there is a tag/device thingy that will send an alert to a device (iPad/phone etc) if it is moved? I know loads of devices that will track, but I just want to know if something has moved.....

                                          "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                                          last edited by FadezF 1 Reply Last reply Reply Quote 0
                                          • Jcaz6996J
                                            Jcaz6996
                                            啓蒙家
                                            Joined:

                                            Has there been a change on the Leather patch? Just bought another pair of 555XHS it looks to be different to my previous pair ?
                                            The print looks to be faint in parts .. 🤷‍♂️

                                            IMG_5091.jpeg

                                            IG : @luvthefades

                                            last edited by 1 Reply Last reply Reply Quote 1
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