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Iron Heart Fall/Winter 2025 Live Reveal - Thursday 12th of June at 1700BST

Free repairs for life, for you, by us.

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  • D
    Dion
    Joined: 15 Mar 2015

    This is brilliant, indeed!

    last edited by 25 Jun 2019, 08:23 1 Reply Last reply Reply Quote 0
    • S
      shego
      Joined: 17 Dec 2010

      Amazing. And this'll be OK for stuff like crotch reinforcements (as in, about to break, but preempting)? I'm about to wash my 555-03 and they need to be reinforced, plus turn-ups need fixing…

      last edited by 25 Jun 2019, 10:48 1 Reply Last reply Reply Quote 0
      • A
        Alex
        IHUK Crew
        Joined: 28 Sept 2009

        The service is offered for wearable Iron Heart items with reasonable wear and tear: the earlier the problem is sorted, the quicker and easier we can resolve.

        We do reserve the right to refuse any items that are considered beyond repair, this is not a reconstruction or replacement service, so please treat it in the spirit in which it is offered.

        We can re-enliven slightly damaged garments, we can sometimes resuscitate badly broken jeans, but - sadly - we cannot raise the dead.

        last edited by 25 Jun 2019, 11:03 1 Reply Last reply Reply Quote 0
        • S
          Seul
          Joined: 24 Nov 2009

          There's shit customer service, good customer service, freakin excellent customer service, and then there's Iron Heart customer's service.

          I hope it won't get too complicated for you lot, but it's an amazing addition…

          last edited by 25 Jun 2019, 14:27 1 Reply Last reply Reply Quote 0
          • S
            Streetwise Hercules
            Raw and Unwashed
            Joined: 15 Jan 2015

            Brilliant stuff.

            last edited by 25 Jun 2019, 15:43 1 Reply Last reply Reply Quote 0
            • J
              Jett129
              見習いボス
              Joined: 17 Aug 2011

              It’s mind boggling to think that you’ve taken a ,for all intensive purposes,durable good,made it even more durable than anyone would’ve thought possible,and now,if that wasn’t enough you’re willing to repair them. Must be some kind of Nobel Prize for this.

              last edited by 25 Jun 2019, 19:51 1 Reply Last reply Reply Quote 0
              • G
                gaseousclay
                Joined: 4 Nov 2016

                @Jett129:

                It’s mind boggling to think that you’ve taken a ,for all intensive purposes,durable good,made it even more durable than anyone would’ve thought possible,and now,if that wasn’t enough you’re willing to repair them. Must be some kind of Nobel Prize for this.

                Yeah, this is a great idea. It's like doing preventative maintenance on your car, except with denim  😃

                WTB:
                IHSH-129 size L (blue)
                IHSH-19

                last edited by 26 Jun 2019, 11:56 1 Reply Last reply Reply Quote 0
                • S
                  spitfiredealer
                  Raw and Unwashed
                  Joined: 8 Apr 2013

                  I meant to call today but completely forgot! have a sent a couple of pairs of work jeans in for some minor repairs. Should be with you tomorrow.

                  Sent from my iPhone using Tapatalk

                  last edited by 26 Jun 2019, 21:16 1 Reply Last reply Reply Quote 0
                  • M
                    mclaincausey
                    見習いボス
                    Joined: 12 Apr 2013

                    Darn fine of y'all. I was not surprised to see this, but I sure am grateful. Kudos!

                    Think it, be it.

                    last edited by 26 Jun 2019, 23:00 1 Reply Last reply Reply Quote 0
                    • G
                      gaseousclay
                      Joined: 4 Nov 2016

                      @Giles
                      @Alex

                      Are the repairs only for IH products purchased via IHUK, or does this include items purchased through IH vendors as well? I'm assuming this does not cover IH goods purchased second hand? I figured it might be in IH's best interest to be as transparent about this in case you get bombarded with these questions later.

                      WTB:
                      IHSH-129 size L (blue)
                      IHSH-19

                      last edited by 27 Jun 2019, 13:00 1 Reply Last reply Reply Quote 0
                      • A
                        Alex
                        IHUK Crew
                        Joined: 28 Sept 2009

                        Any iron heart jeans

                        last edited by 27 Jun 2019, 13:01 1 Reply Last reply Reply Quote 0
                        • B
                          Barbarian Dave
                          Joined: 22 Sept 2014

                          Does that also apply to denim shirts? I own an IHSH-176 with a 0.5 inch long cut.

                          last edited by 27 Jun 2019, 14:48 1 Reply Last reply Reply Quote 0
                          • S
                            spitfiredealer
                            Raw and Unwashed
                            Joined: 8 Apr 2013

                            Just got 2 pairs back. Thanks a lot guys for this great service.

                            Sent from my iPhone using Tapatalk

                            last edited by 19 Jul 2019, 04:36 1 Reply Last reply Reply Quote 0
                            • B
                              beautiful_FrEaK
                              Raw and Unwashed
                              Joined: 15 Jun 2010

                              @spitfiredealer can you sahre some experience and pictures with us?  🙂

                              last edited by 19 Jul 2019, 05:10 1 Reply Last reply Reply Quote 0
                              • S
                                spitfiredealer
                                Raw and Unwashed
                                Joined: 8 Apr 2013

                                I'll try and get some pics this weekend

                                last edited by 19 Jul 2019, 05:55 1 Reply Last reply Reply Quote 0
                                • A
                                  AdamJ
                                  IHUK Crew
                                  Joined: 29 Jun 2017

                                  @Barbarian Dave Send us in some pictures, should be fixable

                                  The devil is in the detail..

                                  last edited by 19 Jul 2019, 07:49 1 Reply Last reply Reply Quote 0
                                  • S
                                    shego
                                    Joined: 17 Dec 2010

                                    Also got a pair back - thank you guys!

                                    @spitfiredealer:

                                    Just got 2 pairs back. Thanks a lot guys for this great service.

                                    Sent from my iPhone using Tapatalk

                                    last edited by 19 Jul 2019, 08:48 1 Reply Last reply Reply Quote 0
                                    • K
                                      kiecker
                                      Haraki san Student
                                      Joined: 14 Feb 2019

                                      Not having a front pocket was the catalyst for a repair.  Return shipment even came with some wabash!  Great Iron Heart service all around!  Thank you!!

                                      Photo looks like camera did some processing.  It's not an electric indigo.

                                      last edited by 2 Aug 2019, 00:54 1 Reply Last reply Reply Quote 1
                                      • neph93N
                                        neph93
                                        見習いボス
                                        Joined: 18 Aug 2014

                                        That looks like very tidy work indeed. That pair has taken some knocks.

                                        “Some of those that work forces
                                        Are the same that burn crosses”

                                        • Virginia Woolf
                                        last edited by 2 Aug 2019, 05:19 1 Reply Last reply Reply Quote 0
                                        • Stuart.TS
                                          Stuart.T
                                          Raw and Unwashed
                                          Joined: 21 Sept 2017

                                          @kiecker @Giles @Alex that is some damn fine repair work!

                                          My beloved 555N pocket bags are a month or so away from blowing. I might send some picks to see what the options are if that's ok?

                                          last edited by 5 Aug 2019, 08:53 1 Reply Last reply Reply Quote 0
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