• Home
  • Recent
  • Calendar
  • Register
  • Login
  • Home
  • Recent
  • Calendar
  • Register
  • Login
Iron Heart Forum
Iron Heart Forum

New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!

Random questions to which you seek an answer

The Resource Centre
719
18.4k
6.5m
Loading More Posts
  • Oldest to Newest
  • Newest to Oldest
  • Most Votes
Reply
  • Reply as topic
Log in to reply
This topic has been deleted. Only users with topic management privileges can see it.
  • T
    T4920
    見習いボス
    Joined: 27 Apr 2022

    This thread is full of fascinating questions (and answers) today!

    I'll add to them with a fleeting though that popped into my mind during my morning swim the other day.

    If Iron Heart saw an unprecedented surge in demand, caused by a high-profile celebrity/influencer rocking the brand on a regular basis, for example... Would any measures be taken to ensure that members of established customer base were still able to purchase from you, without everything being snapped up by a hypothetical wave of bots and/or resellers?

    “𝑁𝑒𝑣𝑒𝑟 𝑙𝑒𝑡 𝑡ℎ𝑒 𝑓𝑢𝑡𝑢𝑟𝑒 𝑑𝑖𝑠𝑡𝑢𝑟𝑏 𝑦𝑜𝑢. 𝑌𝑜𝑢 𝑤𝑖𝑙𝑙 𝑚𝑒𝑒𝑡 𝑖𝑡, 𝑖𝑓 𝑦𝑜𝑢 ℎ𝑎𝑣𝑒 𝑡𝑜, 𝑤𝑖𝑡ℎ 𝑡ℎ𝑒 𝑠𝑎𝑚𝑒 𝑤𝑒𝑎𝑝𝑜𝑛𝑠 𝑜𝑓 𝑟𝑒𝑎𝑠𝑜𝑛 𝑤ℎ𝑖𝑐ℎ 𝑡𝑜𝑑𝑎𝑦 𝑎𝑟𝑚 𝑦𝑜𝑢 𝑎𝑔𝑎𝑖𝑛𝑠𝑡 𝑡ℎ𝑒 𝑝𝑟𝑒𝑠𝑒𝑛𝑡.”

    last edited by T4920 16 Feb 2023, 16:04 1 Reply Last reply Reply Quote 0
    • G
      Giles
      IHUK Crew
      Joined: 22 Sept 2009

      Yes. I really dislike the celebrity/influencer gig. My answer to questions like...

      "Hi, I represent Mr fucking big deal actor, he'd really like to wear some of your clothing in his upcoming film, how do we get hold of some?"
      Answer
      "Go to the fucking website and buy what you want like any regular person"
      Sub text, because Mr fucking big deal actor can probably afford our stuff a load more than our regular customers....

      "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

      last edited by 16 Feb 2023, 16:22 1 Reply Last reply Reply Quote 3
      • I
        iammortalcombat
        Haraki san Prodigy
        Joined: 2 Jan 2022

        I love this response.

        It’s neat to see celebs wearing stuff you also own if following influencers is your thing. I personally don’t give a crap who someone is and I feel influencers are the number 1 problem with personal happiness in this day and age. Let’s be honest - most of them are probably looking for free stuff bc they “have a following”

        last edited by 16 Feb 2023, 16:29 1 Reply Last reply Reply Quote 0
        • G
          Giles
          IHUK Crew
          Joined: 22 Sept 2009

          I absolutely love it when I see well-known/respected public figures wearing Iron Heart, especially if they made the choice to buy and wear it themselves. Clapton bought a couple of items from us a few years ago, Paula entered into meaningful correspondence with the man himself about his purchase. I love him all the more for that.....

          Mind you, I did invite him to one of our Irn Heart parties and the git did not come.....🤣 🤣

          "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

          last edited by Giles 16 Feb 2023, 16:32 1 Reply Last reply Reply Quote 1
          • A
            Alex
            IHUK Crew
            Joined: 28 Sept 2009

            @T4920 I don't think that @Giles actually answered your question (though that is definitely the policy on influencers/celebrities wanting discounts).

            As it stands we do not prioritise sales to long standing customers. Equally, we do really want to grow our overall customer base, and the best way to do this is to sell to new customers.

            Celebrities have been wearing Iron Heart for years, it has been featured in multiple movies/TV shows to date and as yet we have not seen a spike in resellers, so I don't think its a valid concern at this stage, but is an interesting thought for down the line (perhaps)

            last edited by 16 Feb 2023, 16:32 G T 2 Replies Last reply 16 Feb 2023, 16:34 Reply Quote 0
            • G
              Giles
              IHUK Crew
              @Alex
              Joined: 22 Sept 2009

              @Alex said in Random questions to which you seek an answer:

              @T4920 I don't think that @Giles actually answered your question

              Yeah, sorry. I ranted about one of my pet peeves and forgot what the question was.

              "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

              last edited by 16 Feb 2023, 16:34 A 1 Reply Last reply 16 Feb 2023, 16:36 Reply Quote 0
              • A
                Alex
                IHUK Crew
                @Giles
                Joined: 28 Sept 2009

                @Giles said in Random questions to which you seek an answer:

                @Alex said in Random questions to which you seek an answer:

                @T4920 I don't think that @Giles actually answered your question

                Yeah, sorry. I ranted...

                Unlike you...

                last edited by 16 Feb 2023, 16:36 1 Reply Last reply Reply Quote 0
                • G
                  goosehd
                  Mod Squad
                  Joined: 8 Apr 2016

                  The influencers that I follow are here on the forum posting almost daily. 🙂

                  "I don't give a shit what anyone else is doing, we will do what is best for us and our customers" - Giles P. :)

                  last edited by 16 Feb 2023, 16:36 1 Reply Last reply Reply Quote 0
                  • J
                    jerkules
                    啓蒙家
                    Joined: 26 Aug 2018

                    Same ^

                    last edited by 16 Feb 2023, 16:40 1 Reply Last reply Reply Quote 0
                    • T
                      T4920
                      見習いボス
                      @Alex
                      Joined: 27 Apr 2022

                      @Alex Thanks for that, Alex. I appreciated the rant nonetheless!

                      “𝑁𝑒𝑣𝑒𝑟 𝑙𝑒𝑡 𝑡ℎ𝑒 𝑓𝑢𝑡𝑢𝑟𝑒 𝑑𝑖𝑠𝑡𝑢𝑟𝑏 𝑦𝑜𝑢. 𝑌𝑜𝑢 𝑤𝑖𝑙𝑙 𝑚𝑒𝑒𝑡 𝑖𝑡, 𝑖𝑓 𝑦𝑜𝑢 ℎ𝑎𝑣𝑒 𝑡𝑜, 𝑤𝑖𝑡ℎ 𝑡ℎ𝑒 𝑠𝑎𝑚𝑒 𝑤𝑒𝑎𝑝𝑜𝑛𝑠 𝑜𝑓 𝑟𝑒𝑎𝑠𝑜𝑛 𝑤ℎ𝑖𝑐ℎ 𝑡𝑜𝑑𝑎𝑦 𝑎𝑟𝑚 𝑦𝑜𝑢 𝑎𝑔𝑎𝑖𝑛𝑠𝑡 𝑡ℎ𝑒 𝑝𝑟𝑒𝑠𝑒𝑛𝑡.”

                      last edited by 16 Feb 2023, 16:41 1 Reply Last reply Reply Quote 0
                      • I
                        iammortalcombat
                        Haraki san Prodigy
                        Joined: 2 Jan 2022

                        Following up to that influencer/purchaser - I noticed that one forum member was able to “pre-order” an upcoming arrival at their local IH retailer.

                        Seems a bit stinky to me that some retailers can do that while IH themselves does not allow for that?

                        Guess there is no way to enforce no pre sales?

                        last edited by 16 Feb 2023, 16:54 A T 2 Replies Last reply 16 Feb 2023, 16:58 Reply Quote 0
                        • S
                          Salted Racer
                          Haraki san Prodigy
                          Joined: 15 Nov 2021

                          Great conversation everyone—best rant ever Giles. Love your position on celebrity and influencers.

                          last edited by 16 Feb 2023, 16:57 1 Reply Last reply Reply Quote 0
                          • A
                            Alex
                            IHUK Crew
                            @iammortalcombat
                            Joined: 28 Sept 2009

                            @iammortalcombat I don't think it is fair of us to stipulate how our retailers want to work with their customer base. We have our position, they all have their own too.

                            last edited by 16 Feb 2023, 16:58 I 1 Reply Last reply 16 Feb 2023, 17:00 Reply Quote 0
                            • I
                              iammortalcombat
                              Haraki san Prodigy
                              @Alex
                              Joined: 2 Jan 2022

                              @Alex understood and that’s completely logical.
                              I actually enjoy the thrill of “will I get it” a tad here and there. I am also lucky that I’m in the larger sizing in the shirts so I think I have less competition but I am envious when things come out that don’t make it to the 3-4x sizing

                              last edited by 16 Feb 2023, 17:00 A 1 Reply Last reply 16 Feb 2023, 17:04 Reply Quote 0
                              • A
                                Alex
                                IHUK Crew
                                @iammortalcombat
                                Joined: 28 Sept 2009

                                @iammortalcombat Pretty much everything is made up to 4XL now with the exception of our cut and sewn which is size limited at the factory.

                                last edited by 16 Feb 2023, 17:04 1 Reply Last reply Reply Quote 0
                                • G
                                  goosehd
                                  Mod Squad
                                  Joined: 8 Apr 2016

                                  @iammortalcombat If you enjoy the “will I get it” now, you should have been here 5-7 years ago. It used to be quite the show with people fighting for sizes and the website crashing mid purchase or just as they launched a new item.

                                  "I don't give a shit what anyone else is doing, we will do what is best for us and our customers" - Giles P. :)

                                  last edited by 16 Feb 2023, 17:06 A I 2 Replies Last reply 16 Feb 2023, 17:08 Reply Quote 0
                                  • A
                                    Alex
                                    IHUK Crew
                                    @goosehd
                                    Joined: 28 Sept 2009

                                    @goosehd said in Random questions to which you seek an answer:

                                    the website crashing

                                    There's no need to bring that up now, is there? 😂

                                    last edited by 16 Feb 2023, 17:08 1 Reply Last reply Reply Quote 2
                                    • I
                                      iammortalcombat
                                      Haraki san Prodigy
                                      @goosehd
                                      Joined: 2 Jan 2022

                                      @goosehd
                                      I feel like I remember that. I started shopping for IH around 2017 but was scared to try sizing online and I think I checked the site daily for my first UHF….and never landed one until years later

                                      last edited by 16 Feb 2023, 17:12 1 Reply Last reply Reply Quote 0
                                      • G
                                        goosehd
                                        Mod Squad
                                        Joined: 8 Apr 2016

                                        Purchasing has almost become too easy…and it’s a good thing that everyone has a chance now. Although, I do miss it sometimes 🙂

                                        "I don't give a shit what anyone else is doing, we will do what is best for us and our customers" - Giles P. :)

                                        last edited by 16 Feb 2023, 17:17 1 Reply Last reply Reply Quote 0
                                        • T
                                          tody
                                          啓蒙家
                                          @iammortalcombat
                                          Joined: 24 Feb 2021

                                          @iammortalcombat Hey, that was me! And it's nothing to get stinky about, it's not a 'pre-order' per se by any means.

                                          To clear this up a little - I stumbled over one of Giles' hints at the new collection very early on, as he posted a photo with a sample of the new green ombré when he was in Japan. As I'm a customer at Kentaurus in Cologne, Germany, I talk with one of the guys there, Sammu, on a regular basis. Mentioned the design to him, he confirmed that he had an XXL incoming, and I left my number so he will call me up when the shipment arrives. I'm just lucky my office is literally a 2min walk from the store. No privileged treatment there, that's just how they roll with everything they get in stock.

                                          last edited by 16 Feb 2023, 17:18 I 1 Reply Last reply 16 Feb 2023, 17:23 Reply Quote 1
                                          15740 out of 18419
                                          • First post
                                            15740/18419
                                            Last post
                                          Copyright Iron Heart 2022.