• Home
  • Recent
  • Calendar
  • Register
  • Login
  • Home
  • Recent
  • Calendar
  • Register
  • Login
Iron Heart Forum
Iron Heart Forum

Iron Heart Fall/Winter 2025 Live Reveal - Thursday 12th of June at 1700BST

Mildblend - Chicago

Iron Heart Retailers
25
38
13.6k
Loading More Posts
  • Oldest to Newest
  • Newest to Oldest
  • Most Votes
Reply
  • Reply as topic
Log in to reply
This topic has been deleted. Only users with topic management privileges can see it.
  • X
    xtcclassic
    啓蒙家
    Joined: 13 Feb 2012

    @Dion:

    They love the 777 cut.

    Clearly. I hope they plan on stocking more cuts in the future, as well as shirts. But I'm stoked to see IH in the Midwest regardless.

    last edited by 15 Dec 2016, 06:55 1 Reply Last reply Reply Quote 0
    • M
      motojobobo
      啓蒙家
      Joined: 22 Aug 2015

      I was there ten days ago and that first visit got Mildblend a very satisfied customer. I bought a pair of SA 103 and N&F Elephant 5. The N&F was a perfect fit, and is my first heavy denim. They did a perfect job hemming my two purchases, plus a third one IH 634S 14 which I had mail ordered from SE.
      Nice store and great service. Look forward to dropping in next time I'm in Chicago.

      The journey is the objective.

      last edited by 24 Feb 2017, 01:42 1 Reply Last reply Reply Quote 0
      • D
        Danimal506
        Haraki san Expert
        Joined: 13 Aug 2019

        Went in today for my first time and had a VERY unique experience.

        At first I was overwhelmed by the great selection of Iron Heart denim and other goods.

        Then from the back room I overhear the owner of the store verbally abusing her new puppy whom she brought to the store. She was swearing and yelling things like “I should put a cigarette out on your eye rows!” And “What’s wrong with you?! Are you retarded?! I knew I should have bought a f***ing Dalmatian! Stupid dog.”

        I told the other clerks she’s crazy and walked out. Never going back.

        I just joined the forums but unfortunately this has to be my first post.

        WTB:
        IHC-06
        IHSW-70 L or XL
        UHF Pillow Cover

        last edited by 14 Aug 2019, 04:19 1 Reply Last reply Reply Quote 0
        • M
          mclaincausey
          見習いボス
          Joined: 12 Apr 2013

          Just back from Chicago, wish I'd known!

          Think it, be it.

          last edited by 14 Aug 2019, 17:54 1 Reply Last reply Reply Quote 0
          • B
            Bfd70
            Raw and Unwashed
            Joined: 22 Mar 2018

            Strange and suspicious. I’m in Chicago and have been there dozens of times. It sounds out of character for anyone I’ve encountered there.

            last edited by 8 Sept 2019, 12:40 1 Reply Last reply Reply Quote 0
            • D
              Danimal506
              Haraki san Expert
              Joined: 13 Aug 2019

              *edit

              WTB:
              IHC-06
              IHSW-70 L or XL
              UHF Pillow Cover

              last edited by 3 Oct 2019, 15:44 1 Reply Last reply Reply Quote 0
              • D
                denimator
                Joined: 25 Nov 2022

                Not sure of their store experience, but their online customer service is unprofessional and pathetic for a stockist that carries big brands like Iron Heart and Stevenson Overall. After the purchase,  it's a struggle and an endless wait just to get a response from them.

                I purchased an XHS 25oz from their website on 24th. They sent me a 21oz UHR in error. I contacted them about it, but only after the second contact they responded and sent a return shipping label. I dropped off the jeans at Fedex but now I must wait for the jeans to be delivered to them so that they can verify I haven't sent them a brick before they ship me the 25oz that I purchased.

                Really small-minded of them if they think that a person purchasing an expensive 25oz Iron Heart will scam them out of a pair. Sucks for me that I have to wait for a full delivery-and-return to complete before they send me the right pair. All because of their oversight. More frustrating is their response that needs at least a few petitions.

                😞

                last edited by 1 Dec 2022, 19:18 1 Reply Last reply Reply Quote 0
                • G
                  goosehd
                  Mod Squad
                  Joined: 8 Apr 2016

                  @denimator I am not a fan of airing grievances on a forum that the other party is not active on…This is an unfair way to deal with grievances especially if we are only presented with one side of the story.

                  These issues are best solved between the buyer and the seller privately.

                  I'm tempted to delete this post, but will wait on others to chime in before doing so or taking any further actions.

                  "I don't give a shit what anyone else is doing, we will do what is best for us and our customers" - Giles P. :)

                  last edited by 1 Dec 2022, 20:12 1 Reply Last reply Reply Quote 0
                  • D
                    denimator
                    Joined: 25 Nov 2022

                    @goosehd:

                    @denimator I am not a fan of airing grievances on a forum that the other party is not active on…This is an unfair way to deal with grievances especially if we are only presented with one side of the story.

                    These issues are best solved between the buyer and the seller privately.

                    I'm tempted to delete this post, but will wait on others to chime in before doing so or taking any further actions.

                    I would love to resolve it with them if they responded to emails, or picked up the phone, or if the mailbox on their phone was not full.

                    In simple words, I am just frustrated and wanted to vent. The experience was quite different from any of the premium stockists in the country I have dealt with in the past.

                    I am new to this forum - maybe I have broken a rule in frenzy. Feel free to delete it.

                    last edited by 1 Dec 2022, 20:56 1 Reply Last reply Reply Quote 0
                    • G
                      goosehd
                      Mod Squad
                      Joined: 8 Apr 2016

                      This is the busiest time of year for many retailers and with many businesses currently understaffed, this could be a simple not being able to do all things in a timely manner and not something nefarious.

                      "I don't give a shit what anyone else is doing, we will do what is best for us and our customers" - Giles P. :)

                      last edited by 1 Dec 2022, 21:01 1 Reply Last reply Reply Quote 0
                      • 6
                        68degreesorless
                        Haraki san Student
                        Joined: 19 Jul 2021

                        I respectfully disagree with goose. I appreciate denimator's feedback. I come to this forum for product and industry knowledge. Retailer feedback is an important part of that for me. I recognize the feedback will inherently contain bias and I accept that. The retailers are just as welcome to join the forum as any of us, correct?

                        last edited by 1 Dec 2022, 21:21 1 Reply Last reply Reply Quote 0
                        • G
                          goosehd
                          Mod Squad
                          Joined: 8 Apr 2016

                          It’s not a matter of can they join, but with a million different avenues to voice and air grievances, can they monitor and respond to all of the complaints.

                          How would you feel if a grassroots campaign was started to shut down your organization or favourite vendor, and there was no way to respond or even know of the situation until the issues were out of hand.

                          I wholeheartedly believe in that personal issues and complaints are between the two parties and should be handled accordingly.

                          "I don't give a shit what anyone else is doing, we will do what is best for us and our customers" - Giles P. :)

                          last edited by 1 Dec 2022, 21:33 1 Reply Last reply Reply Quote 0
                          • J
                            Jett129
                            見習いボス
                            Joined: 17 Aug 2011

                            Something that’s a common theme on the Forum is that when it comes to Customer Service,there’s Iron Heart,and then there’s everybody else. I’ve dealt,over the years, with 6 different retailers that sell IH,and they’re all good/OK,but again not Iron Heart. From my,personal,experience I have found the closest to IH is Rivet and Hide.

                            last edited by 1 Dec 2022, 22:11 1 Reply Last reply Reply Quote 0
                            • BeeFreeB
                              BeeFree
                              Raw and Unwashed
                              Joined: 9 Oct 2022

                              They don’t get a lot in but it’s great to see someplace in Chicago carrying some nice brands!

                              last edited by 11 Jan 2023, 15:44 1 Reply Last reply Reply Quote 0
                              • indigo_nicoI
                                indigo_nico
                                Joined: 1 Sept 2024

                                just dropping in to say i love this shop and everyone, including luke the owner, i’ve dealt with has been nothing but helpful and professional.

                                ih-634s-uhr
                                ihj-114-blk

                                last edited by 9 Sept 2024, 21:58 1 Reply Last reply Reply Quote 1
                                • First post
                                  Last post
                                Copyright Iron Heart 2022.